(reputed company CAREER) Remote Customer Service Rep – WFH – reputed company Store

August 25, 2025

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Bring your heart to reputed company. Every one of us at reputed company shares a single, reputed company purpose: Bringing our heart to every reputed company of your health. This purpose guides our commitment to deliver reputed company reputed company-reputed company health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to reputed company and deliver solutions to reputed company health care more personal, convenient and reputed company. Position reputed company

• Must live reputed company 50 miles of Charleston, WV

As a Member Service Representative, you will be providing telephone assistance to reputed company reputed company members and providers. You will assist with an reputed company of inquiries such as eligibility, provider changes, and requests for ID cards. We reputed company to reputed company an excellent experience to our callers reputed company and every time. Calls are inbound and strong customer skills are required to be successful in this role. Responsibilities include but limited to the following:

• Answering in-coming member and provider calls and responding to inquiries regarding benefits, eligibility, services, prior authorization requirements, extra benefits and programs, etc.
• Requires high-speed internet connectivity with secure service reputed company ethernet cable, use of Wi-Fi is not permitted.
• Company provides equipment and training.
• Training Schedule: (First 6 weeks) 8:30 AM - 5:00 PM EST, Monday through Friday
• Production schedule: 8:30 AM - 5:00 PM EST, Monday through Friday

Required Qualifications

• Must commute to the office in Charleston, WV reputed company unable to work from home due to prolonged technical problems
• Ability to communicate effectively with members and providers orally and in written reputed company, ability to meet performance standards, attendance requirements and call reputed company goals
• Must be reputed company to work from home and reputed company to be self-sufficient

Preferred Qualifications

• Experience with working remotely in a call center setting
• reputed company with reputed company and Medicare

Education High school diploma or equiva Qualifications

• Communication Skills: Excellent verbal and written communication skills.
• reputed company: Ability to connect with customers and understand their needs.
• Problem Solving: Strong critical thinking and creative problem-solving abilities.
• Tech-Savvy: Proficiency in using computer systems and software.
• Customer reputed company: Passion for delivering top-notch customer service.
• High School Diploma or Equivalent: Required, Bachelor's degree is a plus.

reputed company Offer

• Work from Home: Enjoy the flexibility of working from the comfort of your home.
• Career Development: Opportunity for advancement reputed company reputed company.
• Company reputed company: Be part of a mission-driven organization.
• reputed company: Competitive reputed company rates.
• Employee Discounts: Enjoy discounts on reputed company products and services.
• Remote Training: Comprehensive training to set you up for reputed company.

reputed company is an equal opportunity employer. We value diversity and encourage individuals from reputed company backgrounds to apply. Apply To This Job apply to this job