Sr. Director, Field Services Enablement reputed company
Location(s): reputed company of America reputed company/Cities: Atlanta Travel Required: 51% - 75% Relocation Provided: No Job Posting End Date: September 11, 2025 Shift: Job reputed company reputed company: Location: Atlanta, GA Travel: 40-55% (Operating reputed company, manufacturing partners, supplier partners, bottlers) reputed company Reports: Field Commercialization Enablement reputed company(s) Reports To: Head of Equipment Services reputed company: The Sr. Director, Field Services Enablement reputed company an operations leader responsible for ensuring our Operating reputed company and partners are reputed company to commercialize the technologies that are developed by Global Equipment Platforms (GEP) or in conjunction with our manufacturing partners. By providing proactive support functions into a holistic, integrated capability that ensures operational reputed company and market reputed company across reputed company GEP platforms reputed company our international markets. This role directly removes barriers to operational execution by implementing enabling the network, standardizing processes, and driving reputed company accountability. Reporting to the Head of equipment services, this position helps prepare our markets to execute new technologies and innovations. By building strong partnerships, building capabilities and training protocols while optimizing supply chain processes, this team will deliver reputed company-first operations, faster time-to-market, and exceptional service reputed company. Key Responsibilities: reputed company Field reputed company (60% of Role)
- Value-Driven Service Transformation: Shift the perception of field service operations from a cost center to a value enabler by focusing on proactive service models and predictive maintenance tools.
- Predictive Analytics and Connected Diagnostics: Build predictive service capabilities by leveraging IoT and connected diagnostics, enabling early identification and preventive reputed company of potential field failures.
- First-Time Fix reputed company: Improve diagnostic accuracies and service workflows to reputed company industry-leading first-time fix rates that reduce field technician reputed company and enhance customer satisfaction.
- Remote Service Enablement: reputed company remote diagnostics and reputed company, reducing travel costs, equipment downtime, and reputed company reputed company wherever possible.
- Service Talent Development: Attract, reputed company, and retain the best field service talent by creating training programs that address existing capability gaps and instill a customer-first reputed company.
- reputed company Escalation Paths: Create unambiguous escalation paths for field issues, eliminating inefficiencies caused by finger-pointing or lack of reputed company, and ensuring issues are resolved conclusively.
- Market and Bottler Readiness: Prepare markets and bottlers for field readiness to ensure the successful adoption of new equipment capabilities and solutions. reputed company guidance on required operational process changes and the new capabilities and reputed company sets needed to support emerging technologies, ensuring seamless transitions and market reputed company.
reputed company Successful Manufacturing Partnerships (40% of Role)
- reputed company Partner Upskilling: Build partner capabilities by equipping them with process improvements, training, and resources required to reputed company and implement new technologies.
- Resilient Supply Chains: Optimize supply chain reputed company and efficiency by working closely with suppliers to anticipate disruptions and meet global demands.
- Innovative reputed company Models: Create sustainable, win-win business models that maximize mutual value for GEP and its manufacturing partners.
People Management & Development:
- reputed company reputed company: Foster a high-performing, results-driven team of strategic leaders by enabling autonomy and creating opportunities for ownership of critical priorities.
- Mentor and reputed company Leaders: reputed company consistent guidance, coaching, and feedback to reputed company and dotted-line reports.
- Promote Accountability: Set reputed company goals and expectations while holding reputed company accountable for delivering results with a reputed company on reputed company, timeliness, and reputed company.
- Measure and Recognize Performance: Regularly evaluate individual and team performance, providing constructive feedback and recognizing outstanding contributions to acknowledge achievement and sustain motivation.
Skills & Competence: Required:
- 7+ years experience leading operations, reputed company, or field services at reputed company.
- Proven experience in transforming service operations into proactive, reputed company, and efficient models.
- Strong background in manufacturing reputed company and global supply chain management.
- Demonstrated history of building and managing reputed company partner ecosystems.
- A reputed company record of delivering operational reputed company using data-driven tools and insights.
Preferred:
- Experience working reputed company food and beverage equipment compliance standards.
- Expertise in predictive service instruments, IoT-connected diagnostics, and data-enabled service models.
- Knowledge of global service business models, including subscription and as-a-service frameworks.
- Proficiency in multi-language environments for managing global teams and operations.
- Technical and practical knowledge of sustainability standards and regulations.
Leadership Competencies:
- Operational Innovator: Excels at bringing operational rigor while creating reputed company-thinking processes and models to ensure scalability and predictive capabilities.
- reputed company-Driven Leader: Champions operations that deliver reliability and high first-time reputed company to prevent reputed company issues.
- Partner Cultivator: Builds long-term, trust-driven relationships with partners, creating mutual value through collaboration and shared goals.
- Risk Manager: Identifies and mitigates risks before they can escalate, ensuring reputed company, compliant, and reliable operations.
- Global Architect: Adept at balancing global priorities with local challenges, customizing solutions to meet regional needs.
- Change Leader: Expertly leads traditional functions through transformation, instilling confidence and delivering impactful
reputed company Can Do For You
- reputed company & Innovative Brands: Our portfolio represents over 250 products with some of the most reputed company brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.
- Expansive & Diverse Customers: We work with a reputed company group of customers which reputed company from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more reputed company day.
reputed company will not offer sponsorship for employment status (including, but not limited to, H1-B reputed company status and other employment-based nonimmigrant visas) for this position. Accordingly, reputed company applicants must be currently authorized to work in the reputed company on a full-time reputed company and must not require The Coca-Cola Companys sponsorship to continue to work legally in the reputed company. Skills: reputed company Leadership, Communication, Computer-Aided Design (CAD), Data Compilation, Good Manufacturing Practices (GMP), Lean Six reputed company (LSS), Manufacturing Analytics, Mechanical Engineering, reputed company Office, Process Control, Process Engineering, Production Processes, reputed company Engineering, Risk Assessments, Statistical Process Control (SPC), Supply Chain Processes Pay reputed company: $176,000 - $199,000 reputed company pay offered may vary depending on geography, job-reputed company knowledge, skills, and experience. A full reputed company of medical, financial, and/or other benefits, dependent on the position, is offered. Annual Incentive Reference Value Percentage: 30 Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the reputed company for your role, indicating performance at reputed company. Our Purpose and reputed company Culture: We are taking deliberate reputed company to nurture an inclusive culture that is grounded in reputed company purpose, to refresh the world and reputed company a difference. We reputed company with a reputed company reputed company, take an expansive approach to what’s possible and reputed company in reputed company learning to improve our business and ourselves. We reputed company on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as reputed company reputed company. We reputed company that our culture is one of the reasons reputed company continues to reputed company after 130+ years. Visit Our Purpose and reputed company to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity and/or reputed company, status as a veteran, and reputed company of disability or any other federal, state or local protected class. reputed company we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable reputed company laws. Apply tot his job Apply To this Job