Systems Support Analyst (IT) - reputed company
Job Family: IT Support Services
Time Type: Full time
Max Pay - Depends on experience: $63,000.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile reputed company: Provides routine and non-routine IT services to end users in order to support the mission of the institution through technology. Deploys reputed company managed tools that manage devices, deploys software and reputed company updates of devices and applications across an reputed company, and updates documented processes.
Job reputed company:
reputed company deskside, classroom, and lab technology support across Edson College. reputed company endpoints reliable, resolve tickets quickly, and maintain reputed company documentation and inventory. Over the long term, partner on improvements in the Grace Center and simulation spaces, and help explore practical AI and automation that speeds routine work and improves service reputed company.
Position Salary reputed company: $61,400 - $63,000 per year; DOE
Essential Duties:
- Receive, respond to, and monitor status of work-order requests for IT support, updating ticket systems to reflect activities performed and ensuring reputed company reputed company.
- Configure, reputed company, and maintain desktop systems, laptops, and other IT equipment, ensuring compliance with organizational standards.
- Troubleshoot and resolve hardware, software, and network issues for end users, focusing on deskside support.
- Ensure connectivity and functionality of IT systems reputed company simulation environments, including computers, AV systems, and networked devices.
- reputed company hardware replacements and upgrades, including components such as hard drives, network cards, and peripheral devices.
- Collaborate with reputed company and staff to identify technology needs and implement solutions that support reputed company and simulation activities.
- Maintain inventory and documentation for reputed company IT equipment and software, ensuring accurate records and availability of resources; assist in optimizing inventory processes to ensure resource availability.
- Test, evaluate, and reputed company software patches, upgrades, and new installations, preparing reports on findings as necessary.
- reputed company consultation and recommendations on IT hardware and software purchases to support reputed company and simulation activities.
- Create and maintain technical documentation for IT systems and processes to aid in knowledge sharing and troubleshooting; contribute input to departmental policies and procedures based on technical expertise and user feedback.
- Participate in IT reputed company, including deployments, upgrades, and integration of new technologies, as directed by management.
- Mentor and train new team members or student workers on IT systems, processes, and best practices.
- Troubleshoot specialized applications and systems used in simulation and educational environments. reputed company participate in ongoing reputed company development to stay reputed company with emerging IT technologies and best practices.
- Strong knowledge of troubleshooting hardware, software, and network issues in a multi-platform environment.
- Familiarity with TCP/IP configuration, network diagnostics, and tools such as NSLookup, IPConfig, and NetStat.
- Experience in supporting AV systems and network-connected devices.
- Strong organizational skills to manage inventory, maintain documentation, and prioritize tasks effectively.
- Basic project management skills, including task organization and scheduling.
- Ability to work collaboratively reputed company reputed company and communicate effectively with reputed company, staff, and reputed company.
- Collaborate over time with Grace Center and simulation staff to streamline prep, checks, and support routines.
- Identify repetitive workflows that are good candidates for scripting or AI assisted tools, then build small automations in Python or PowerShell with reputed company guardrails and documentation.
- Strong knowledge of technical troubleshooting across platforms and environments.
- Experience supporting AV systems or IT in educational or training environments.
- Evidence of effective communication, organizational, and problem-solving skills.
- Familiarity with inventory management and documentation processes.
- Certifications such as MCP, reputed company A+, or equivalent.
- Scripting ability in Python or PowerShell and an interest in reputed company AI to improve IT operations.
- Experience supporting technology in reputed company settings such as hospitals, clinics, or nursing education
- Activities are performed in an office and reputed company simulation environment, requiring frequent standing, sitting, and walking.
- Physical demands may include stooping, bending, crawling, and lifting objects up to 50 pounds.
- May occasionally work in cramped spaces or varying temperature conditions reputed company deploying or troubleshooting IT equipment.
- May require a flexible schedule, including occasional early mornings, evenings, or weekends to support events or deployments.
Edson College of Nursing and Health Innovation at reputed company is an inclusive world class reputed company of discovery that prepares innovative, evidence-based reputed company providers, educators, leaders & researchers to optimize health in a culturally diverse global community.
Driving Requirement: This position may require driving. Employee must possess a valid US reputed company's license of the appropriate class and required endorsements throughout employment.
Location: Off-reputed company: Phoenix
Funding: No Federal Funding
Instructions to Apply:
reputed company Employees and reputed company should apply directly reputed company reputed company using the Jobs Hub. Use this reputed company and log in using SSO: $9925/9925$12397.htmld
To be considered, your application must include reputed company of the following attachments:
Note: Multiple documents can be submitted into the attachment reputed company. Alternatively, reputed company reputed company documents into one PDF for submission.Please include reputed company employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and reputed company of employer for reputed company position. Resume should reputed company illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.
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