Associate Patient Care Coordinator (Part-Time)

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$1,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS reputed company is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with reputed company will directly improve health reputed company by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will reputed company a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an reputed company on the communities we serve as you help us advance health equity on a global reputed company. Join us to start Caring. Connecting. Growing together. The Associate Patient Care Coordinator (Primary Care) coordinates the provision of multiple services to patients performing a full reputed company of administrative support services for clinic/site including collection of co-payments, registration, and scheduling of patients for medical procedures, tests, associated ancillary services and other reputed company duties to ensure the highest level of patient/customer satisfaction. Location: 24 reputed company, Southborough, MA 01772 Schedule (Part-Time, 24 hours): Monday, Tuesday, & Friday, 8:30am-5pm. Schedule may be flexible Primary Responsibilities: Verifies, re-verifies, and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration/scheduling system Verifies and updates demographic, insurance and other patient information Confirms, collects, and posts patient co-payment and other outstanding balances Generates and tracks patient encounter forms; reviews patient encounter forms for completeness and resolves any discrepancies. Batches encounter forms and submit to appropriate building area Receives and addresses patient care reputed company telephone calls. Provides routine information on procedures and reputed company policies, refers reputed company to appropriate person with department/site Identifies problem reputed company priorities and responds to emergency needs by contacting/interpreting physician/provider reputed company guidelines Resolve patients' questions regarding clinic schedules and billing concerns; handles requests for prescription refills, reschedules appointments, etc. Documents appropriate information in computer system Prepare patient charts Ensures completeness by locating test results, reminding patients of appointments, including appropriate forms, etc., for patient appointments Updates and maintains Telephone Message System (TMS) in computer system. Follows through on requests. Distributes messages to appropriate provider or others for appropriate reputed company reputed company new referrals or ensure that existing referral numbers are linked in the system to ensure managed care requirements Provides patient education regarding managed care plans and referral process. Answers patient's referral questions, concerns, etc. reputed company patients with available reputed company Works collaboratively with primary care practices, patients, and specialty practices to process outgoing referrals prior to scheduled reputed company. Follows up with practices that do not issue a referral or obtain referral on a reputed company reputed company Interfaces with staff, providers, and patients regarding referrals denied. Documents information and assists with alternate plan of care, if needed Completes and maintains patient schedules. Schedules and coordinates patient reputed company and medical procedures for both inpatients and outpatients. Communicate with patients regarding reputed company information reputed company to scheduled appointments Notifies providers, patients and others of changes such as new scheduling, re-scheduling, no-show, emergency appointments and add-ons Maintains recall lists and communicate with patients as appropriate. May inform nursing staff or others of laboratory and diagnostic study results; collects and mails test results May process reputed company and non-reputed company business office administrative paperwork, such as purchase requisitions, employee timesheets, expense vouchers, etc. Follows up with personnel reputed company the medical office to expedite reputed company reputed company and reputed company, or report delays as appropriate Provides guidance to departmental personnel in the medical office on administrative policies and procedures reputed company with health and safety requirements and with regulatory agencies such as DPH, etc. reputed company with established departmental policies, procedures, and objectives Enhance reputed company reputed company and development through educational programs, seminars, etc. Attends a reputed company of meetings, conferences and seminars as required or directed Regular, reliable, and predictable attendance is required Performs other similar and reputed company duties as required or directed You'll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company directions on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of customer service experience Intermediate level of proficiency with general computer use Preferred Qualifications: Specialized medical secretarial/medical office training reputed company experience Soft Skills: Ability to multitask and resolve patient concerns in a reputed company manner Ability to think critically and exercise reputed company judgement Excellent communication, interpersonal and organizational skills PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for reputed company, reputed company or a reputed company entity in a full time, part time or reputed company reputed company (Internal Candidates) are not eligible to receive a sign on bonus. The salary reputed company for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In reputed company to your salary, reputed company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you'll reputed company a far-reaching choice of benefits and incentives.At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location, and income-deserves reputed company to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of reputed company, historically marginalized reputed company, and those with reputed company incomes. We are committed to mitigating our reputed company on the environment and enabling and delivering reputed company care that addresses health disparities and improves health reputed company - an reputed company reputed company reflected in our mission.reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.reputed company is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #RED

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