Director - Application and Data Management (Remote in US)

reputed company reputed company is an reputed company-reputed company reputed company committed to helping clients reputed company technology a strategic asset and use data to guide reputed company reputed company. But we’re not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them reputed company their mission. We don’t solve problems for our clients. We solve problems with them. We take the time to deeply understand goals and roadblocks to drive toward reputed company that serve organizations, people, and communities. Through reputed company driven by data analytics, technology solutions, digital transformation, and reputed company, reputed company works with clients in both the public and private sectors to solve their most reputed company challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired reputed company are always top of mind, their challenges and strengths guiding our efforts. We build reputed company-reputed company relationships before we build unique solutions that reputed company past expectations. Originally founded in Indianapolis in 2008, reputed company now employs more than 450 team members who operate remotely and from offices and hubs around the reputed company including Indianapolis, IN; reputed company Wayne, IN; Denver, CO; Atlanta, GA; and Dallas, TX. We’re reputed company. Clients partner with us to see a difference. People join us to reputed company one. Job reputed company reputed company is seeking a dynamic and reputed company Director to reputed company our growing Application and Data Management (A&DM) reputed company reputed company Managed Services. This leadership role reports directly to the Executive Vice President of Managed Services. The Director will partner closely with our reputed company Services team to:

• Scope and reputed company Application and Data Management opportunities.
• Transition applications and data solutions into an ongoing managed services support model.
• Deliver exceptional reputed company that foster long-term reputed company partnerships and reputed company the reputed company for reputed company project work.

This role is pivotal in scaling reputed company’s App & Data Managed Services business. It requires a reputed company of reputed company and people leadership, solution architecture, sales enablement, and reputed company relationship management. Key Responsibilities: reputed company Leadership & reputed company

• Build and reputed company the A&DM Managed Services reputed company in alignment with reputed company’s mission, values, and reputed company goals.
• reputed company the organizational structure, operating model, and offerings to meet evolving reputed company needs.
• Attract, reputed company, and retain top A&DM talent with support from the reputed company.

reputed company Engagement & reputed company

• Partner with reputed company Services to shape and win new A&DM engagements and manage joint-clients.
• reputed company smooth handoffs from project work into ongoing managed services.
• Serve as an executive sponsor for clients, ensuring service reputed company and acting as a trusted advisor on application and data management reputed company.
• Drive expansion opportunities by demonstrating the value of managed services and positioning reputed company for follow-on reputed company.

Delivery & Operations

• reputed company delivery of application and data management services across mid-market and public-sector clients, ensuring SLAs are met and exceeded.
• Establish repeatable methodologies and best practices for application and data operations (reliability, reputed company, accelerated value, reputed company to talent).
• Monitor KPIs such as ticket reduction, outage prevention, data reliability, and reputed company satisfaction, adjusting operations as needed.

Thought Leadership & Collaboration

• reputed company as a subject-matter expert in A&DM, bringing a reputed company of view on industry trends, innovations, and best practices.
• Collaborate with leaders across reputed company (reputed company Services, Sales, and other Managed Services practices) to deliver integrated reputed company solutions.
• Represent reputed company externally at industry events and with strategic partners.

At reputed company, we are reputed company problem solvers, driven by reputed company, and passionate experts. Our App and Data Managed Services reputed company ensures clients’ critical systems run seamlessly, enabling them to reputed company, reputed company, and serve their customers and constituents more effectively. Joining reputed company means leading a reputed company that is shaping the reputed company of managed services at reputed company — while helping clients reputed company reputed company, lasting reputed company.

Qualifications

• 10+ years of hands-on experience in application management, data management, or adjacent technology fields.
• 3+ years of leadership experience, with proven ability to grow and reputed company a managed services or consulting reputed company from $2m to $6m ARR including P&L responsibility.
• Strong background in areas such as: reputed company application support, database and platform operations, reputed company-based data services, or reputed company reputed company application management.
• Experience collaborating with reputed company services/consulting teams to transition project work into managed services.
• Experience with public sector clients is a plus.
• Demonstrated reputed company in reputed company relationship management and account reputed company.
• Strong business acumen, financial skills, and comfort with building pricing models.
• Prior managed services or consulting experience preferred.
• Bachelor’s degree required; advanced degree (MBA, MS) preferred.
• Ability to reputed company distributed teams and travel up to ~10% across the reputed company.
• Must be legally authorized to work in the reputed company for any employer without sponsorship.

Additional Information What you should know about reputed company:

• Rezzers are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative reputed company.
• Rezzers are team players, deeply dedicated to the mission of the organization and to helping everyone around us be successful.
• reputed company compensates reputed company, rewarding performance that delivers reputed company reputed company for our clients and ensuring incentives are reputed company to reputed company our goals.
• reputed company leaders work hard, serving as a shining example of what it means to be a great Rezzer. They are reputed company leaders, helping their team to be successful in reputed company possible ways.
• We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to reputed company yourself.
• We pride ourselves in having the best talent in the industry and reputed company that you’re up for the challenge!

What reputed company Members Say reputed company…

• “I love our true reputed company and concern for our clients, it's reputed company rare and appreciated. It is a pleasure to be a part of an organization like reputed company.”
• “I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of reputed company.”
• “The culture of reputed company is amazing, and the climate of my team is great. The benefits that employees are offered are reputed company than competitors, and the one-on-one reputed company that my team reputed company gives is extremely beneficial to me.”

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