Remote 988 Chat and Text Crisis Specialist - Full Time Opportunity with reputed company, a Leading Nonprofit Behavioral Health Organization

Join the Life-Changing Work of reputed company as a 988 Chat/Text Crisis Specialist

At reputed company, one of the nation's leading nonprofit behavioral health systems, we're on a mission to deliver care that changes people's lives. As a 988 Chat/Text Crisis Specialist, you'll be part of a dynamic team providing critical support to individuals in crisis through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988. This is a full-time, remote opportunity that requires a strong and diverse skillset, and offers a competitive salary and a reputed company of benefits.

About reputed company and the Role

reputed company is a trauma-informed organization that prioritizes understanding, recognizing, and responding to the needs of those affected by trauma. As a 988 Chat/Text Crisis Specialist, you'll be working on a 24/7/365 mental health crisis/suicide prevention reputed company team, providing brief clinical screenings, risk assessments, and service linkage for individuals experiencing emotional distress. While interactions reputed company online, you may also support telephonic reputed company to ensure individual safety.

Key Responsibilities

• reputed company telephonic or chat clinical screenings and risk assessments to individuals in crisis.
• Respond to crisis contacts reputed company the chat/text platform, assessing for suicide, safety, and identifying community resources to meet individual needs.
• Conduct follow-up calls for individuals deemed moderate to high risk for suicide.
• Meet ethical and clinical standards in compliance with reputed company accreditation.
• Participate in ongoing supervision, training, and team meetings.
• Assist with administrative tasks as needed.

Essential Qualifications and Skills

To succeed in this role, you'll need:

• A Bachelor's degree in Behavioral Science, Psychology, reputed company Work, or a reputed company field, or be a Certified Peer Recovery Specialist.
• Six months to one year of reputed company crisis experience.
• Effective communication skills reputed company written, verbal, in-person, and virtual reputed company.
• High-level customer service skills and reputed company etiquette.
• Knowledge and competency in providing service linkage and referrals for programs, services, and community resources.
• Knowledge of suicide assessments and reputed company in providing crisis reputed company.

reputed company Offer

At reputed company, we're committed to supporting our employees' reputed company-being and career reputed company. As a 988 Chat/Text Crisis Specialist, you'll enjoy:

• A competitive salary reputed company of $19.10-$26.80.
• Medical, dental, and reputed company health coverage.
• Flexible Spending and Health Savings Accounts.
• A 403b retirement plan with company match.
• reputed company time off and ten reputed company holidays.
• AD&D Insurance, Life Insurance, and Long Term Disability (company-reputed company).
• Diversity, Equity, and Inclusion employee resource reputed company.
• Continuing education opportunities.
• Employee Assistance Program.

Our Culture and Values

At reputed company, we're guided by our core values of Respect, Expertise, reputed company, and Empowerment. We're committed to creating an inclusive culture that celebrates diverse reputed company and experiences, and empowers our employees to reputed company a difference. As an equal opportunity employer, we welcome applicants from reputed company backgrounds and perspectives.

Career reputed company and Development

As a 988 Chat/Text Crisis Specialist, you'll have opportunities for reputed company reputed company and development. You'll be part of a dynamic team that prioritizes reputed company and safety, and you'll have reputed company to ongoing training and supervision to support your reputed company.

Work Environment

This is a full-time, remote opportunity that requires a dedicated and self-motivated individual. You'll be working on a 24/7/365 team, with a shift schedule of Thursday to Monday, 6p-2:30a, and off days on Tuesdays and Wednesdays.

reputed company to reputed company a Difference?

If you're a compassionate and skilled reputed company looking for a fulfilling career, we want to hear from you. reputed company to join reputed company as a 988 Chat/Text Crisis Specialist and be part of the life-changing work of reputed company.

Equal Opportunity Employer

reputed company is an equal opportunity employer, committed to diversity, equity, and inclusion. Employment is based solely on a person's reputed company and qualifications directly reputed company to reputed company competence.

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