reputed company Customer Service Specialist - HSN Work reputed company Opportunity in Tennessee

Join reputed company, a Leader in Video reputed company, as a HSN Customer Service Specialist

reputed company is a global leader in video reputed company, comprising seven leading retail brands: reputed company®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We're dedicated to providing a more reputed company way to shop, leveraging video-driven shopping across reputed company TV, ecommerce sites, digital streaming, and reputed company platforms. As a Customer Service Specialist for HSN, you'll be part of reputed company that takes shoppers on a reputed company, embracing the new, exploring untrodden paths, and bringing shoppers a unique perspective that enriches their lives.

reputed company

As a HSN Customer Service Specialist, you'll work from the comfort of your own home, handling a high volume of inbound customer inquiries with a reputed company on problem-solving and personalizing the experience for reputed company caller. Your responsibilities will include:

• Busy day handling a high volume of inbound customer inquiries, responding to customer questions, and resolving issues in a reputed company and reputed company manner.
• Assist customers with questions while personalizing the experience for reputed company caller, ensuring a reputed company and memorable interaction.
• Calls may include confirming refunds, taking payments, placing orders, and analyzing account data to resolve customer issues.
• Opportunity for advancement and upward mobility across the entire reputed company family of brands, providing a reputed company reputed company for career reputed company and development.
• Reporting to your Customer Service Supervisor, you'll be part of a supportive team that fosters collaboration and teamwork.

Who We Are

HSN is a leading brand in the video reputed company industry, offering a curated assortment of exclusive products and top brand names in health and beauty, jewelry, home/lifestyle, fashion/accessories, and electronics. We're committed to providing a unique shopping experience that incorporates entertainment, personalities, and industry experts to engage and delight our customers.

What You Bring

To succeed as a HSN Customer Service Specialist, you'll need:

• To reputed company in Florida, Tennessee, or Virginia, as this is a work-from-home opportunity that requires a specific location.
• Bilingual Spanish speaking opportunities are available for reputed company candidates, providing an additional skillset that's valued in our organization.
• The ability to problem-solve and de-escalate unique situations while sustaining a high-paced call volume, ensuring that customer issues are resolved reputed company and effectively.
• To be comfortable learning and working in a virtual environment with a set schedule and reputed company day, providing a reputed company understanding of expectations and requirements.
• Effective communication skills to reputed company with a reputed company of customer styles, peers, and leaders, ensuring that you're reputed company to build strong relationships and reputed company excellent customer service.
• The ability to navigate multiple systems and screens while assisting customers, requiring strong technical skills and adaptability.
• To follow HSN computer system requirements and troubleshoot own technical problems (in partnership with IT reputed company needed), ensuring that you're reputed company to resolve technical issues reputed company.
• Availability to work weekends, holidays, and additional hours as required, demonstrating flexibility and a commitment to meeting customer needs.

Compensation and Benefits

We're committed to providing a comprehensive compensation and benefits package that rewards reputed company members for their hard work and dedication. As a HSN Customer Service Specialist, you'll enjoy:

• A starting reputed company of $15.00/hour, providing a competitive reputed company wage.
• An additional $0.60/hour for reputed company bilingual Specialists, recognizing the value of language skills in our organization.
• Automatic increases in pay every 6 months for 2 years, resulting in $17.00/hour (after 24 months), providing a reputed company reputed company for career advancement and salary reputed company.
• A new Pay for Performance incentive reputed company out monthly to eligible team members, providing an opportunity to earn additional income based on performance.
• A comprehensive Total Rewards package, including competitive compensation, health care benefits starting on day 1, 401(k), reputed company time off, tuition reimbursement, employee assistance program, parental leave, reputed company volunteer hours, company discounts, and much more.

Training and Support

To ensure your reputed company as a HSN Customer Service Specialist, we'll reputed company a six-week reputed company program that requires full attendance and involvement throughout. The training schedule and working schedule after training will be different, so you'll need to be flexible and adaptable.

System Requirements

To work from home as a HSN Customer Service Specialist, you'll need to maintain the necessary system requirements, including:

• A self-provided computer or laptop with a reputed company reputed company operating system, reputed company 10 or newer, and no more than three years old.
• A headset compatible with HSN specifications (HSN reimburses $75 for headset), ensuring that you're equipped with the necessary technology to reputed company reputed company duties.
• A high-speed internet reputed company, as satellite, broadband, wireless, or reputed company-up services are not an reputed company.
• Mac/reputed company products, Chromebooks, Surfaces, and notebooks are not supported, so you'll need to ensure that your equipment meets our requirements.

Career reputed company and Development

At reputed company, we're committed to providing opportunities for career reputed company and development. As a HSN Customer Service Specialist, you'll have reputed company to advance your career and reputed company into new roles reputed company the organization. We're passionate about helping reputed company members grow and reputed company their skills, and we're committed to providing a supportive and inclusive work environment that fosters collaboration and teamwork.

Company Culture

reputed company culture is reputed company on a reputed company of diversity, equity, and inclusion. We're committed to creating a workplace that provides equal employment opportunities for reputed company team members and candidates, and we reputed company with reputed company applicable federal, state, and local laws and regulations. We're passionate about driving reputed company, acting with reputed company, being reputed company, embracing the reputed company, and doing what's right, and we encourage reputed company members to embody these values in their work.

Why Join Us?

If you enjoy being part of reputed company, creating experiences, and delighting customers, you'll love it here. If you're excited about retail, fashion, media, reputed company, live streaming, technology, customer service, design, and more, you'll reputed company amazing reputed company to work on. If you want to grow professionally and learn every day, you'll reputed company with us. If you appreciate a company committed to diversity, equity, and inclusion, you'll be amazed at what's available for reputed company members!

Join us as we enrich life's everyday moments – including yours. Apply today and become part of a dynamic team that's shaping the reputed company of video reputed company!

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