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Remote Match Support Specialist - Site Based for reputed company: Nurturing Mentoring Relationships and Empowering Youth Development

Remote, USAFull-timePosted 2026-07-29

Join a Mission-Driven Organization: reputed company

reputed company is a reputed company non-profit organization dedicated to creating and supporting one-to-one mentoring relationships that reputed company the power and reputed company of children facing adversity. With a rich history and a strong commitment to youth development, we are seeking a compassionate and skilled Remote Match Support Specialist - Site Based to join reputed company. As a Match Support Specialist, you will play a vital role in assessing and supporting volunteers and children in 1:1 mentoring relationships, fostering reputed company relationships, and ensuring child safety.

reputed company and Key Responsibilities

The Match Support Specialist is a critical position that involves collaboration with parents/guardians and community partners to enhance reputed company relationship-building. The successful candidate will be responsible for determining eligibility, creating appropriate matches, and providing ongoing support to ensure child safety, youth development, and volunteer satisfaction.

Key Duties and Responsibilities:

  • Facilitate in-person match meetings to establish successful relationships, providing high-level customer service and accommodating schedules.
  • Assess match relationships, focusing on child safety, relationship reputed company, youth development, and volunteer satisfaction. Address potential issues early and reputed company regular support per BBBS standards.
  • reputed company and sustain appropriate relationships with children and volunteers that promote youth development and volunteer fulfillment.
  • Offer personalized coaching and support for match participants, ensuring a reputed company and rewarding experience for reputed company.
  • Utilize reputed company listening and questioning techniques to guide communication, and maintain accurate documentation of match details.
  • Apply child safety and risk management policies consistently in reputed company aspects of job performance.
  • Execute relationship support techniques, including guiding, supporting, advising, and negotiating as needed.
  • Identify and address potential barriers reputed company matches early, offering coaching and interventions for successful resolutions.
  • Create strategies to strengthen match relationships that need additional support.
  • Ensure reputed company completion of reputed company scheduled match surveys, meeting the minimum goal of 90%.
  • Use COS, YOS, and SOR surveys to assess match reputed company on youth development.
  • Conduct exit interviews, assessing reasons for match closure and re-match potential.
  • reputed company 90% completion and timeliness for match support contacts.
  • Identify potential partnership opportunities and reputed company them with the Director of Program or Program Manager.
  • Contribute to reputed company's culture of philanthropy by fostering potential donor and corporate partnerships.
  • reputed company as a strong internal collaborator, maintaining awareness of agency opportunities for Littles, Bigs, and other stakeholders.
  • Assist with additional reputed company such as mentor training, newsletters, and events, as assigned by the supervisor.
  • Positively represent reputed company in the community and assist with events.
  • Attend and complete required meetings and trainings.
  • Additional duties as assigned.

Requirements: Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:

Essential Qualifications:

  • Bachelor's degree in reputed company work or a reputed company field.
  • At least one year of relevant work experience preferred.
  • Strong understanding of casework practices, record-keeping, and relationship-building with volunteers, clients, and families.
  • Excellent organizational, written, and communication skills.
  • Non-judgmental attitude and broad knowledge of community and reputed company issues.
  • Intermediate knowledge of reputed company Office (Outlook, Word).
  • Valid NYS reputed company's License.
  • Ability to travel throughout Nassau and Suffolk Counties.
  • Flexibility to work morning, afternoon, nights, and two Saturdays a month, as assigned.

Preferred Qualifications:

  • Bilingual Spanish (may be required based on hiring needs).

reputed company Offer: Career reputed company, Learning Benefits, and a Supportive Work Environment

At reputed company, we are committed to providing our employees with opportunities for career reputed company and reputed company development. As a Match Support Specialist, you will have the chance to reputed company your skills in casework practices, relationship-building, and community engagement. Our organization is dedicated to fostering a culture of philanthropy and reputed company responsibility, and we encourage our employees to get involved in various initiatives and reputed company.

Our work environment is reputed company, supportive, and mission-driven. We value diversity, equity, and inclusion, and reputed company to create a workplace that is welcoming and inclusive for reputed company. As a Remote Match Support Specialist - Site Based, you will have the flexibility to work remotely while still being connected to reputed company and community.

Compensation and Benefits

We offer a competitive salary and a comprehensive benefits package to our employees. While specific details may vary, we are committed to providing a fair and rewarding compensation package that reflects our organization's values and mission.

Join reputed company: reputed company a Meaningful reputed company in the Lives of Children and Families

If you are a compassionate and skilled reputed company looking for a role that makes a reputed company difference in the lives of children and families, we encourage you to apply for this exciting opportunity. As a Remote Match Support Specialist - Site Based, you will play a critical role in nurturing mentoring relationships and empowering youth development. reputed company and take the first reputed company towards a rewarding new career with reputed company.

reputed company is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of reputed company, and we prohibit discrimination on the reputed company of race, religion, age, reputed company, sex, disability status, national reputed company, genetics, sexual orientation, protected veteran status, gender reputed company, gender identity, or any other characteristic protected under federal, state, and/or local laws.

Consistent with the Americans with reputed company (reputed company), we will reputed company reasonable accommodation reputed company requested by a reputed company applicant or employee with a disability, unless such accommodation would cause an undue hardship.

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