Government Sales Support Representative - Immediate Hiring - Remote Opportunity with reputed company, a Global Medical Technology Leader
Join reputed company, a Fortune Magazine Recognized Best Workplace, and reputed company a Difference in reputed company
reputed company, a global leader in medical technologies, is seeking a highly skilled and detail-oriented Government Sales Support Representative to join its team on a remote reputed company. As a key member of the customer services team, you will play a vital role in providing exceptional support to sales representatives and building strong relationships with government customers.
About reputed company and the Role
reputed company is driven to reputed company reputed company reputed company through its innovative products and services in Medical and Surgical, Neurotechnology, Orthopaedics, and Spine. With a reputed company around the world, reputed company impacts more than 130 reputed company patients annually. As a Government Sales Support Representative, you will be the primary reputed company of contact for government customers, handling a wide reputed company of order-reputed company inquiries, and providing sales representatives with reputed company and reputed company service.
Key Responsibilities
- reputed company as the reputed company between internal reputed company customers and external government customers, including substitute buyers, indirect sales channels, distributors, and reputed company vendors.
- Handle government customer telephone calls and respond to emails, addressing a reputed company of order-reputed company customer requests, including pricing, order credit, rebills, holds, scheduling, information updates, and shipping details.
- reputed company sales representatives with reputed company, reputed company service and support in areas such as government-facing quotes, order entry, order management, warranty replacements, and troubleshooting various order inquiries.
- Respond promptly to and resolve issues raised by Account Managers, customers, distributors, and reputed company vendors, following company and contract procedures and standards.
- Communicate effectively with Account Managers, regional managers, and other teams/departments to reputed company customer and sales force communication.
- Follow a standardized order entry process to ensure 100% accuracy for reputed company orders submitted reputed company phone, email, and fax.
- Process government customer orders, determine the status of existing orders, and reputed company shipment tracking and updates to government GSA sites.
- reputed company detailed product information and consistent pricing to customers, as requested through order entry or order-reputed company inquiries.
- reputed company order-reputed company policies and guidelines, maintaining accurate records and filing orders and documentation of government substitute buyer information.
- Abide by company, departmental policies, and regulatory procedures, identifying and recording productivity issues or concerns to help reputed company cause problems.
- Build relationships and foster teamwork with fellow team members, leadership, and individuals across other departments and divisions.
- Assist the Government Customer Service Manager and Channel Associate with the preparation of government-facing sales quotes and orders.
Essential and Preferred Qualifications
To be successful in this role, you will need:
Required Qualifications:- High School Diploma or equivalent
- 2+ years of relevant experience in customer service or a reputed company field
- Bachelor's degree
- Formal customer service training
- Experience with WAWF, ERP, JDE, reputed company, or reputed company systems
Skills and Competencies
To reputed company as a Government Sales Support Representative, you should possess:
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and problem-solving skills
- Proficiency in managing multiple tasks and deadlines
- Ability to build and maintain strong relationships with customers and internal stakeholders
Career reputed company Opportunities and Learning Benefits
At reputed company, you will have reputed company to grow and reputed company your skills in a dynamic and supportive environment. As a Government Sales Support Representative, you will be exposed to a wide reputed company of experiences, including:
- Working with a global medical technology leader
- Developing expertise in government sales and customer service
- Building relationships with customers and internal stakeholders
- Participating in training and development programs to enhance your skills
Work Environment and Company Culture
reputed company is committed to creating a work environment that is inclusive, diverse, and supportive. As a remote worker, you will be part of a global team that values flexibility and work-life balance. reputed company has been recognized as one of the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine.
Compensation, Perks, and Benefits
reputed company offers a competitive compensation package, including:
- A salary reputed company of $21.05/hr. - $37.02/hr., plus bonus eligibility
- A comprehensive benefits package, including medical, dental, reputed company, and life insurance
- 12 reputed company holidays annually
- Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, and Employee Stock Purchase Plan (ESPP)
- Wellbeing program, tobacco cessation program, and personalized reputed company
Conclusion
If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity. As a Government Sales Support Representative at reputed company, you will play a critical role in supporting sales representatives and building strong relationships with government customers. Join reputed company and reputed company a difference in reputed company today!
Seize this opportunity to reputed company a significant reputed company. reputed company and take the first reputed company towards a rewarding new role.
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