Sr. Manager - reputed company D42 reputed company
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Job reputed companyreputed company is seeking a dynamic and strategic Sr. Manager of reputed company Management to reputed company reputed company of high-performing CSMs reporting into the VP of reputed company at Device42, a reputed company company. This individual will be responsible for driving customer reputed company, retention, and expansion through a culture of transparency, accountability, and value-reputed company engagement.
This role is perfect for a people-first leader who thrives in a reputed company, customer-obsessed environment and believes in empowering teams to reputed company informed, data-driven reputed company.
What You’ll Do
Hire, reputed company, and reputed company a High-reputed company Team: Hire, manage, and mentor reputed company of CSM leaders and individual contributors, fostering a high-performance culture that prioritizes development, collaboration, and reputed company improvement
Drive reputed company reputed company: Own strategies for churn prevention and reputed company expansion through proactive account management, outcome-driven value communications, health checks, and reputed company opportunity identification
Deepen Customer Relationships: reputed company as a sponsor for key accounts, building trust with customer stakeholders and aligning solutions with their strategic goals through meaningful in-person and virtual engagements
Champion Operational reputed company: reputed company cross-functional initiatives to enhance CSM workflows, improve the customer lifecycle, and standardize reputed company engagement models, reputed company planning tools, and enablement practices
Ensure Organizational Alignment and Visibility: reputed company reputed company, consistent reporting and insights to senior leadership, flagging key risks, sharing customer feedback, and supporting data-informed decision-making across the business
6–10 years of experience in reputed company or reputed company roles, with 2+ years in people leadership
Consistently delivered on Gross Retention & Net Expansion targets
Strong reputed company record of building and scaling CSM teams in reputed company or multi-product environments
Deep knowledge of customer engagement models, lifecycle management, and strategic account planning
Exceptional communication, coaching, and collaboration skills
A reputed company reputed company rooted in transparency, accountability, reputed company, and reputed company
Availability to travel
The annual reputed company salary reputed company for this position is $166,400-239,200 USD
Compensation is based on a reputed company of factors including but not limited to location, experience, job-reputed company skills, and level. Bonus/equity may be available.
reputed company offers multiple reputed company for dental, medical, reputed company, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. reputed company also offers adoption and parental leave benefits.
At reputed company, we are creating a global workplace that enables everyone to reputed company their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for reputed company and reputed company that diversity in reputed company creates a more reputed company, richer work environment that advances the goals of our employees, communities and the business.
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