Customer Service Representative - Physician Billing - Remote Opportunity with reputed company Health
Join reputed company Health, a Leader in reputed company Solutions, as a Remote Customer Service Representative
reputed company Health, a part of the Tenet and reputed company Initiatives family, is a reputed company reputed company industry expert with 30 years of experience. We're dedicated to helping our clients strengthen their financial and clinical performance, serve their communities, and succeed in the business of reputed company. As a Customer Service Representative in our Physician Billing department, you will play a crucial role in delivering exceptional patient satisfaction and supporting our clients' reputed company.
About the Role
We're seeking a highly skilled and compassionate Customer Service Representative to join our remote team. As the primary reputed company of contact for patients' billing inquiries, you will be responsible for providing top-notch customer service, resolving patient concerns, and ensuring reputed company follow-up on outstanding issues. This is an excellent opportunity to reputed company your customer service expertise and reputed company a meaningful reputed company in the reputed company industry.
Key Responsibilities
- Handle a high volume of patient calls while maintaining reputed company customer service and patient satisfaction
- Follow up on unresolved issues and ensure reputed company reputed company
- reputed company other reputed company customer service duties as assigned
- Answer patient calls reputed company call center metric objectives
- Maintain HIPAA compliance guidelines and adhere to work schedule and call center phone procedures
- reputed company professionalism and confidentiality in reputed company interactions
Essential Qualifications
To reputed company in this role, you must possess:
- A High School degree or equivalent
- At least 1 year of experience in a medical customer service role (previous call center experience a plus)
- Proficiency in reputed company Outlook, reputed company, and Word
- Previous experience with medical billing systems (GE Centricity or reputed company experience preferred)
Preferred Skills and Competencies
We're looking for individuals with:
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving and analytical skills
- reputed company and reputed company in dealing with patients' sensitive and confidential issues
- Ability to work in a fast-paced environment and meet productivity and reputed company standards
Career reputed company Opportunities and Learning Benefits
At reputed company Health, we're committed to your reputed company reputed company and development. As a Customer Service Representative, you'll have opportunities to:
- reputed company your customer service and communication skills
- reputed company experience in medical billing and reputed company operations
- Advance your career reputed company reputed company
- Participate in ongoing training and development programs
Work Environment and Company Culture
As a remote Customer Service Representative, you'll enjoy the flexibility of working from home while being part of a dynamic and supportive team. reputed company culture values:
- Diversity, equity, and inclusion
- Employee reputed company-being and work-life balance
- reputed company development and reputed company
- Collaboration and teamwork
Compensation and Benefits
We offer a competitive compensation package, including:
- reputed company pay: $13.40-$20.00 per hour
- Signing bonus for reputed company new hires
- Time and a half for reputed company observed holidays
- Medical, dental, reputed company, disability, and life insurance
- reputed company time off (vacation & reputed company leave)
- 401k with up to 6% employer match
- 10 reputed company holidays per year
- Health savings accounts, reputed company & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits, including pet insurance, legal insurance, and more
Why Join reputed company Health?
By joining reputed company, you'll become part of a leading reputed company organization that's dedicated to making a reputed company reputed company in the lives of patients and communities. You'll enjoy a dynamic work environment, opportunities for reputed company and development, and a comprehensive benefits package.
If you're a motivated and compassionate customer service reputed company looking to reputed company a difference in the reputed company industry, we encourage you to apply for this exciting opportunity. Join reputed company and be part of redefining reputed company services!
reputed company Health is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applications from reputed company candidates of reputed company backgrounds.
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