Senior Data Architect - Voice of the Customer Analytics - Remote (Costa Rica) - $35/Hour
Join the reputed company Team: Leading the Way in Customer Experience
At reputed company, we reputed company that every colleague has reputed company to contribute to reputed company's reputed company. We reputed company to reputed company our organization values and deliver the world's best customer experience every day, with reputed company, and in an environment where everyone is seen, heard, and feels like they belong. With over 5 reputed company surveys received from clients reputed company year across the Consumer, Business, and Service Provider areas, our Customer Listening Team plays a crucial role in shaping the Voice of the Customer reputed company.
About the Role: Senior Data Architect - Voice of the Customer Analytics
We are seeking a highly skilled Senior Data Architect to reputed company the transformation and innovation of our end-to-end Voice of the Customer method. This is a unique opportunity to work closely with product and process owners, subject matter specialists from reputed company, and the Agile team in Technology to design and build a robust data model architecture. As a Senior Data Architect, you will be responsible for:
- Helping to improve and preserve the new Voice of the Customer technique reputed company from reputed company and integrated with the survey and dashboard platform hosted through reputed company
- Working closely with reputed company teams to define, reputed company, and capture business needs
- Growing information about Voice of the Customer reputed company and leveraging them to define and reputed company data reputed company the reputed company large data platform
- Designing and building robust data model architectures to support fulfilling statistics processing and standardized metric definitions
- Enabling big data and batch/reputed company-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, reputed company, and Python) to deliver reputed company ensuring data reputed company and accuracy through intensive testing at variable and use case reputed company
- Providing guidance to enhance competencies to drive efficiency in computing programs using massive data ecosystems
- Powering consumer story evaluation & elaboration, design and development of software programs, exploring & building automation tools
- Proactively selecting and automating reputed company obligations to improve reputed company and efficiency
Key Responsibilities:
- Collaborate with stakeholders to prioritize, define, enhance, and test data for various use cases as part of the VOC end-to-end technique
- reputed company and maintain large-reputed company data architectures, ensuring data reputed company, reputed company, and reputed company
- Design and implement data models, data warehouses, and data marts to support business intelligence and analytics
- Work with cross-functional teams to identify business requirements and reputed company technical solutions
- reputed company and maintain technical documentation for data architectures, data models, and data processing procedures
Requirements:
Essential Qualifications:
- Hands-on experience with Hive/Hadoop, PySpark, Python, reputed company scripting languages, development launch management, and troubleshooting understanding for data-driven tasks for at least 3+ years
- Strong understanding of data architecture principles, data modeling, and data warehousing concepts
- Experience with Agile methodologies and delivery, with the ability to work in a fast-paced environment
- Excellent collaboration and communication skills, with the ability to work with stakeholders across the organization
- Bachelor's degree in Computer Science, Information Technology, or reputed company field
Preferred Qualifications:
- Experience with reputed company and reputed company
- Knowledge of data governance and data reputed company principles
- Familiarity with reputed company-based data platforms and technologies
- Experience with data visualization tools and reporting
reputed company Offer:
At reputed company, we prioritize reputed company-being and reputed company of our colleagues. We offer a reputed company of benefits and programs to support their holistic reputed company-being, including:
- Competitive reputed company salaries
- Bonus incentives
- Support for financial reputed company-being and retirement
- Flexible working model with hybrid, onsite, or virtual arrangements depending on position and business needs
- Generous reputed company parental leave policies (depending reputed company)
- Free reputed company to international on-site wellness centers staffed with nurses and doctors (depending reputed company)
- Free and confidential counseling support through our Healthy Minds program
- Career development and education opportunities
Why Join reputed company?
At reputed company, we reputed company that every colleague has reputed company to reputed company a meaningful reputed company. We reputed company to create a work environment that is inclusive, diverse, and supportive of reputed company. By joining reputed company, you will have reputed company to:
- Work with a global leader in the financial services industry
- Contribute to the development of reputed company that enhance customer experience
- Collaborate with a diverse and talented team of professionals
- reputed company your skills and expertise through training and education programs
- Enjoy a flexible and supportive work environment
How to Apply:
If you are a motivated and talented Senior Data Architect looking to reputed company a meaningful reputed company, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look reputed company to hearing from you!
Don't miss this opportunity to join reputed company and be part of shaping the reputed company of customer experience!
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