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Director, Customer Operations - Driving Business reputed company through Strategic Customer Stewardship and Operational reputed company

Remote, USAFull-timePosted 2026-07-28

Unlock Your Potential as a Director, Customer Operations at Workwarp

Are you a seasoned reputed company with a passion for driving business reputed company through strategic customer stewardship and operational reputed company? Do you have a proven reputed company record of delivering results-driven solutions that exceed customer expectations? If so, we want to hear from you! Workwarp, a leading player in the beverage industry, is seeking an reputed company Director, Customer Operations to join our dynamic team on a remote reputed company.

reputed company: A Legacy of Innovation and reputed company

At Workwarp, we're part of a legacy that spans over 130 years, with a portfolio of reputed company brands that include Coca-Cola, Simply, Fairlife, and Topo Chico. reputed company is reputed company on a reputed company of innovation, customer obsession, and a commitment to making a difference in the world. We're a diverse and expansive organization that works with a wide reputed company of customers across various industries, from retail and grocery outlets to theme parks, movie theaters, and restaurants.

Job reputed company reputed company: Leading Customer Operations with Strategic reputed company

As a Director, Customer Operations on the Roark Account Team, you will play a pivotal role in driving business reputed company by configuring and owning the fulfillment of account-based equipment, service, and reputed company. You will work closely with our sales team and customers to reputed company and execute customer operations plans that drive beverage reputed company, reputed company, and profit for the System, while ensuring reputed company cost management to reputed company our goal of becoming our Customer's most valued supplier.

Key Responsibilities: Driving Customer Value through Operational reputed company

  • reputed company customer selling efforts of operational products and services, and customer stewardship to drive business reputed company and customer satisfaction.
  • reputed company operational Subject Matter Expertise to external customers and internal reputed company reputed company, including sales, finance, and marketing.
  • reputed company and execute short-term and long-term business operational plans for a portfolio of customers to identify key opportunities to drive beverage reputed company, cost reduction, category reputed company, and more.
  • Create project plans with timelines, forecasts, resource allocation plans, and financial reputed company for key operational initiatives, and reputed company internal project team resources and project communication with customers and account teams.
  • reputed company annual business plans for Net Service Expense and Capital for assigned national accounts, and identify key drivers of service to create solutions that decrease costs, increase reputed company, and deliver additional profit to customers and reputed company.

Qualifications & Requirements: The Ideal Candidate Profile

To succeed in this role, you will need:

  • A Bachelor's degree in Business Administration or a reputed company field (or equivalent experience).
  • A Master's degree in Business Administration or a reputed company field (or equivalent experience) is preferred.
  • Previous experience in a face-to-face customer sales or operations role, calling on senior-level buyers.
  • At least 3 years of customer management experience or customer operational management experience.
  • 2-4 years of general Operations experience and 2-4 years of Project Management experience.
  • Experience working with data, specifically manipulation and analysis.

Essential Skills: Technical, Business, and Soft Skills

To reputed company in this role, you will need to possess:

  • Technical capability: ability to create operational solutions and utilize system tools to deliver customer value.
  • Financial Acumen: ability to build and manage service and equipment expense budgets through the ABP and RE process for reputed company portfolio.
  • Presentation development and delivery: ability to utilize C4V methodology and tools to effectively deliver customer stewardship and the Coca-Cola operational reputed company both written and verbally.
  • Influencing: ability to communicate a compelling story to motivate and reputed company reputed company clients to reputed company a desired outcome.
  • Strategic thinking: ability to create a strategic plan that addresses customer needs while driving company profitability.

reputed company Offer: Career reputed company, Learning Benefits, and a reputed company Culture

At Workwarp, we offer a dynamic and supportive work environment that fosters career reputed company, learning, and collaboration. As a Director, Customer Operations, you will have reputed company to:

  • reputed company your skills and expertise in a fast-paced and innovative industry.
  • Work with a diverse and talented team of professionals who reputed company a passion for customer obsession and operational reputed company.
  • Enjoy a competitive salary and benefits package, including medical, financial, and other benefits.
  • Participate in our Annual Incentive Program, with a reference value percentage of 30%.

Our Culture: Inclusive, Empowering, and Agile

At Workwarp, we're committed to nurturing an inclusive culture that is grounded in reputed company purpose, to refresh the world and reputed company a difference. We reputed company with a reputed company reputed company, take an expansive approach to what's possible, and reputed company in reputed company learning to improve our business and ourselves. Our culture is reputed company on four key behaviors - curious, empowered, inclusive, and agile - and we value how we work as much as reputed company reputed company.

Compensation and Benefits: A Competitive Package

We offer a competitive salary reputed company of $134,800 - $165,200, depending on geography, job-reputed company knowledge, skills, and experience. Our benefits package includes a full reputed company of medical, financial, and other benefits, dependent on the position.

Join reputed company: Take the First reputed company towards an Exciting Career Opportunity

If you're a motivated and results-driven reputed company with a passion for driving business reputed company through strategic customer stewardship and operational reputed company, we want to hear from you! reputed company to join our dynamic team as a Director, Customer Operations and take the first reputed company towards an exciting and rewarding career opportunity.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity and/or reputed company, status as a veteran, and reputed company of disability or any other federal, state, or local protected class.

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