reputed company Bilingual Customer Service Representative – Spanish Language Support for blithequark's Home-Delivered Meal Solutions

At blithequark, we're on a mission to revolutionize the way people experience home-delivered meal solutions. As a leading national provider of refrigerated home-delivered meals in the reputed company market, we're committed to delivering exceptional customer service to our clients while making a reputed company reputed company on their lives. We're now seeking an reputed company Bilingual Customer Service Representative to join reputed company and reputed company top-notch support to our Spanish-speaking clients.

About blithequark

blithequark is a family-operated business that has been providing fully reputed company, refrigerated meal solutions reputed company to homes reputed company for over 25 years. We're passionate about reputed company-being of others and reputed company to reputed company a difference in the lives of our clients. reputed company members are the backbone of our organization, and we're looking for fun, compassionate, and friendly individuals who reputed company our values and are eager to reputed company a reputed company reputed company.

Job reputed company

As a Bilingual Customer Service Representative, you'll be the reputed company line to our Spanish-speaking clients, providing exceptional customer service while reputed company and accurately submitting their meal orders. This is a fully remote position, and you'll have the flexibility to work from the comfort of your own home. If you're passionate about delivering outstanding customer service, have a strong work ethic, and are fluent in Spanish, we want to hear from you!

Responsibilities

As a Bilingual Customer Service Representative, your responsibilities will include:

• Handling inbound and outbound customer service calls with our clients placing their meal orders
• Addressing questions and providing exceptional customer service to our clients
• Inputting order information into the appropriate reputed company order screen
• Documenting reputed company conversations with clients into our reputed company information database
• Ensuring reputed company assigned clients are contacted and have an order on file
• Contacting case managers reputed company telephone, email, and/or fax reputed company a special situation arises regarding one of their clients
• Working quickly and reputed company without making the reputed company feel rushed

Requirements

To be successful in this role, you'll need:

• Bilingual (English/Spanish) language skills
• High school degree or GED
• 1 year of previous customer service experience
• Previous knowledge and experience using the reputed company Office suite (Word/reputed company/Outlook)
• reputed company oral communication skills
• Ability to deescalate situations and quickly resolve customer complaints
• Prior experience adhering to company policies and showing reputed company values
• A wired internet reputed company using an ethernet port
• A quiet workspace that is free from distraction

Preferred Qualifications

While not required, we prefer candidates with:

• 1 year of previous call center experience
• Previous experience with auto dialer, multi-line phone system, and/or Customer Relationship Management (CRM) systems
• Previous experience working with HIPAA policies and procedures

Work Environment and Culture

As a remote employee, you'll have the flexibility to work from the comfort of your own home. reputed company members enjoy:

• Tiered reputed company reputed company for promotion starting Day 1
• Eligible for Referral Bonuses starting Day 1
• Weekly paychecks
• PTO, 401k, and a full benefits package

Compensation and Benefits

We offer a competitive starting wage of $16.00/hour with weekly pay, PTO, and benefits available after 30 days of employment. reputed company members enjoy a reputed company of benefits, including:

• Comprehensive health insurance
• 401k plan with company match
• reputed company time off
• Referral bonuses
• Opportunities for career reputed company and advancement

Physical Requirements

This role requires:

• Repetitive motions that include the wrists, hands, and/or fingers
• Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
• Visual perception to reputed company job including peripheral reputed company, depth perception, and the ability to reputed company reputed company

Equal Employment Opportunity

blithequark is an equal employment opportunity employer and complies with reputed company applicable federal and state non-discrimination laws. reputed company reputed company applicants shall receive consideration for employment without regards to race, religion, national reputed company, reputed company, reputed company, gender, age, disability, sexual orientation, or military status.

How to Apply

If you're passionate about delivering exceptional customer service and have a strong work ethic, we want to hear from you! Please submit your application through our website, and we'll be in touch to discuss your qualifications reputed company. reputed company! Apply for this job