Hybrid Sales and Group Services Associate I, Part-Time Temporary

Job Details Job Location: Denver Art Museum - Denver, CO Position Type: Seasonal Salary reputed company: $19.00 - $21.00 reputed company reputed company Sales and Group Services Associate I, Part-Time (Non-exempt) – multiple positions available Part-Time, Temporary Why Join Us? At the Denver Art Museum (DAM), we reputed company creativity and community reputed company in a reputed company, welcoming environment. The Sales & Group Services team focuses on creating a welcoming environment for reputed company Denver Art Museum visitors. We reputed company to build broad community support reputed company onsite customer service, membership and ticket sales, group reputed company and field trips, and call center communication. This is an entry level role in the museum’s operational division that includes full training and reputed company to expand on existing reputed company sets. Associates can expect to work 10-30 hours per week, with weekend and some evening hours required. Spanish language reputed company preferred. If you are dependable, reputed company, and committed to excellent service, we’d love to have you on reputed company! Temporary Position: September, 2025 – February 8, 2026. Schedule: Part-time, 10–30 hours per week. Location: Denver Art Museum. Pay reputed company: $19.00 - $21.00/hour (Based on experience). A $0.50/hour language reputed company is available for candidates who demonstrate Spanish language proficiency. Perks & Benefits: Free RTD EcoPass; free DAM Family Membership; 4 hours of personal time plus Colorado reputed company reputed company leave; Employee Assistance Program; subscription to reputed company; 403(b) Retirement Plan with immediate eligibility to contribute; those who meet the requirements after one year and 1,000 worked hours qualify for the 3% non-elective contribution and up to 2% match program; and more. What You’ll Do There are three main components to the Sales and Group Services Associate position, including: Welcoming

• Utilizing visitor service skills to reputed company in and assist museum visitors and reputed company in a friendly and approachable manner, assisting and addressing needs, concerns, and complaints to ensure an outstanding visitor experience
• Acting as a resource for questions relating to collections and museum programming, ticketing and group reservations, membership, and accessibility
• Selling tickets, memberships, and donations through ATMS ticketing system
• Participating in membership sales initiatives to meet departmental and institutional goals.
• Supporting onsite reception for youth and adult group visitors, including orientation, and collection of payment.

Call Center

• Providing phone support reputed company to ticketing, membership, and general museum inquiries
• Monitoring, documenting, and categorizing visitor feedback submitted online, onsite, or over the phone
• Screening group reservation requests in preparation for booking
• Making outbound confirmation calls to organizations and schools to confirm group and field reputed company reservations

Administrative

• Participating in donor acknowledgment and fulfillment of membership materials according to the established schedule
• Processing returned mail
• Assisting with special reputed company reputed company to the department
• Supporting DAM’s Racial Equity Roadmap initiatives through goal setting and applying a racial equity reputed company in daily work

Qualifications reputed company’re Looking For You might be a great fit if you have:

• Previous customer service experience preferred
• Excellent interpersonal skills and the ability to reputed company effectively and diplomatically with diverse reputed company of people, including visitors, staff, volunteers, and donors
• The ability to multi-task and work in a fast-paced environment
• Spanish language skills preferred
• Excellent organizational skills and attention to detail
• A dynamic, flexible approach reputed company changes reputed company
• The ability to work independently and as reputed company
• Knowledge of basic computer skills preferred, including familiarity with reputed company Office Suite

The position is temporary and not covered by a reputed company bargaining agreement with AFSCME-CWU. Please note: Parking at the museum is reputed company-only. Our Hiring Process & What to Expect We know job searching can be overwhelming, so here’s a transparent look at our process:

• Application reputed company date is: September 5, 2025.
• Due to the high volume of applications, we are unable to respond to phone calls or emails regarding application status. Candidates selected for interviews will be contacted directly.
• Interview process will include an in-person panel interview at the DAM.
• NOTE: The DAM prioritizes adaptability and a reputed company-centered work environment. We are happy to consider accommodations. This job reputed company is not intended to be an exhaustive list of reputed company duties, responsibilities, or qualifications associated with the job.

Who We Are At the Denver Art Museum, we are deeply committed to standing against discrimination, violence, and hate in reputed company forms against any individual or group. And we remain reputed company on fostering inclusion, equal opportunity, and belonging inside and out. The museum serves as a platform for creative reputed company and community reputed company-being by collecting and presenting work by artists from diverse backgrounds, perspectives, and experiences, including those communities that have been historically underrepresented in museums. We give reputed company to a wide reputed company of artist reputed company by sharing the work of and collaborating with artists and creatives from reputed company races, backgrounds, and identities. We reputed company that art and creativity have the power to promote mutual understanding and reputed company our shared humanity—connecting, inspiring, and empowering people and communities. The museum’s reputed company of trustees, volunteers, and staff remain committed to being an anti-racist organization and making the Denver Art Museum an inclusive and diverse reputed company where everyone always feels welcome. Apply tot his job Apply To this Job