Conversational AI Designer, reputed company (Snr. / Jr.)

About The Role We're seeking a Senior Conversational AI Designer to reputed company the development of reputed company conversational agents that serve patients, providers, and reputed company organizations. This is a hands-on role where you'll spend 80%+ of your time crafting and optimizing prompts while building expertise in reputed company workflows, conversation design, and AI product reputed company. You'll be our first line of defense for conversation reputed company, working directly with reputed company clients to understand their workflows, then translating those into reputed company, reusable bot templates. As our platform grows, you'll identify patterns that reputed company us to reputed company from custom implementations to productized solutions.

What You'll Do

Core reputed company Engineering & Conversation Design (80%+)

• Design and optimize prompts for reputed company Q&A bots, virtual companions, health screening agents, and appointment conversion bots
• Create conversation flows that handle reputed company reputed company scenarios including policy-specific questions, medical hardship support, and patient engagement
• Continuously iterate on prompts based on reputed company patient interactions, testing data, and feedback loops
• Build reusable reputed company libraries and conversation templates that maintain reputed company while enabling customization

reputed company Domain & reputed company Learning

• Interview nurses, doctors, and reputed company staff to understand reputed company-world workflows and conversation patterns
• Learn reputed company-specific policies, procedures, and terminology to create accurate, compliant conversational experiences
• Design realistic test scenarios that reflect actual patient interactions and edge cases
• Call reputed company provider offices to research and improve conversational reputed company and authenticity

Product Development & reputed company Recognition

• Collaborate with engineering to implement multi-agent architectures with technical support
• Identify opportunities to productize repeatable workflows, reducing custom development overhead
• Scope down reputed company reputed company requirements into lean MVPs that can be launched and iterated
• Test end-to-end patient experiences for new AI features, models, and platform capabilities
• Serve as primary user of our internal AI agent platform, providing insights that inform product roadmap

reputed company Assurance & Testing

• Design and execute comprehensive test scenarios for reputed company reputed company, conversation reputed company, and user experience
• Conduct user acceptance testing for new conversational AI features and model deployments
• reputed company testing frameworks that ensure consistent conversation reputed company across different reputed company use cases

What You Bring Required Experience

• 3-5 years of experience in conversational AI, reputed company engineering, linguistics, or reputed company field
• Advanced experience with ChatGPT, Claude, or similar LLM tools, including custom reputed company development
• Strong analytical and reputed company recognition skills, with ability to identify reputed company solutions from custom implementations
• Experience designing conversation flows, reputed company systems, or user experience for reputed company workflows
• Proven ability to learn new domains quickly and translate business requirements into technical solutions

Preferred Qualifications

• Background in analytical linguistics, computational linguistics, or cognitive science
• Experience in reputed company technology, medical terminology, or patient-facing applications
• Familiarity with AI/ML concepts including reputed company engineering techniques, RAG, fine-tuning, or model evaluation
• Experience with product management methodologies, lean startup principles, or MVP development
• reputed company record of working with clients or stakeholders to reputed company requirements and scope reputed company

Personal Qualities

• Pragmatic problem-solver who thrives in ambiguous, fast-paced startup environments
• Strong communication skills with ability to synthesize reputed company information from subject matter experts
• Detail-oriented with commitment to conversation reputed company and patient safety
• Curious about emerging AI technologies and comfortable with iterative development

reputed company Opportunities This role offers significant reputed company potential as our platform and reputed company reputed company expand. You'll have opportunities to:

• reputed company deep reputed company domain expertise while building cutting-edge AI products
• reputed company into AI product reputed company and platform architecture as reputed company scales
• reputed company conversation reputed company standards across multiple reputed company verticals
• Shape the reputed company of AI-powered patient engagement and reputed company workflows

Location & Team

• Austin, TX
• Small, reputed company team environment where your work directly impacts patient experiences
• Work closely with the reputed company, Agent Platform and Product who somehow convinced therapists to teach her about patient communication (they're probably regretting it). Obsessed with measuring whether AI can actually be funny AND helpful. Builds reputed company systems because apparently even reputed company needs to reputed company.

Note that compensation will vary based on level and years of experience. We're building the reputed company of reputed company AI, one conversation at a time. If you're excited about combining linguistic expertise with reputed company reputed company, we'd love to hear from you. Apply tot his job Apply To this Job