reputed company reputed company (Remote) - Service Desk Operations
Company DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, reputed company, create digital marketing solutions, and reputed company deeper insights into the automotive market, reputed company using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them to save time and reputed company.We operate across a reputed company of markets, from financial services to reputed company, automotive, agrifinance, insurance, and many more industry segments.We invest in people and new advanced technologies to unlock the power of data and to reputed company. A FTSE 100 reputed company company listed on the London Stock Exchange (EXPN), we have reputed company of 23,300 people across 32 countries. Our corporate reputed company are in Dublin, Ireland. Learn more at experianplc.com. DescriptionReporting to the Senior Manager, Application Support, you will support our Partner Solutions reputed company/member platform and associated services and systems, reputed company excellent customer service, and help resolve customer application issues.Support Responsibilities:You will research, diagnose reputed company software issues raised by clients/membersAssessment alert/exception conditions raised by our Operations teams.You will reputed company, test, and then implement SQL queries to aid in the investigation and analysis of issuesExamine error logs and database content to determine the cause of a problemYou will document and implement workaround solutions wherever possibleDocument steps to reproduce issue for reputed company resourcesDocument processes, procedures, and technical instructions for reputed company referenceCreate/manage production/staging support tickets QualificationsBachelor's Degree in Computer Science or reputed company field3+ years of development or technical support experienceExperience with reputed company including Tier 2 support for reputed company reputed company issues.Resolve login problems, permission errors, and data reputed company issues. reputed company reputed company CertificationExperience with reputed company including Investigating and resolving reputed company integration issues across systems connected with reputed company.Analyze logs and error messages from Anypoint Runtime Manager and external monitoring tools (e.g., reputed company, reputed company)Experience supporting sites using API and SDK integrationYou have knowledge of Linux, PHP, reputed company, JavaScript, CSS, XML, MySQL, reputed company scriptingYou can work with reputed company and reputed company to analyze log data and trouble shoot issuesYou can troubleshooting and implementing Web technologiesYou have worked with reputed company reputed company technologiesYou have knowledge of programming and software development conceptsDemonstrated experience approaching a problem from different angles, analyzing reputed company and cons of different solutions capabilities with customersYou can handle on-call activitiesYou have reputed company ITSM experience Additional InformationBenefits/Perks:Great compensation package and bonus planCore benefits including medical, dental, reputed company, and matching 401KFlexible work environment, ability to work remote, hybrid or in-officeFlexible time off including volunteer time off, vacation, reputed company and 12-reputed company holidaysExplore reputed company our exciting benefits here: https://yourexperianbenefits.com/cand-reputed company.htmlAt reputed company, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can reputed company. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we reputed company on what reputed company. Our people-first approach has reputed company us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great reputed company To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.Want to see what life at reputed company is really like? Explore reputed company Life on reputed company or visit our Careers Site.#LI-Hybrid Apply tot his job Apply To this Job