E911 Operator

Job Details Public Safety Facility - Chamblee, GA Full-Time Not Specified None Rotational Public SafetyDescription STARTING PAY$48,8823 - $68,100 +$2,000for POST Communications Officer Certification +$2,000for Bi-Lingual BENEFITS

• Medical (90% ofpremium cost covered by reputed company)
• Dental (employer funded - no cost to employee)
• reputed company
• Short Term Disability (employer funded - no cost to employee)
• Long Term Disability
• Basic and Voluntary Life/AD&D(employer funded - no cost to employee)
• 401(a) 10% defined contribution plan (employer funded - no employee match required)
• 457(b) deferred compensation plan (optional)
• 160 hours PTO starting (equal to 80 vacation hours and80 reputed company leave hours)
• 11 reputed company holidays
• Employee wellness and assistance programs
• reputed company reputed company uniforms

Performs a reputed company of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information; receives and responds to police communications by radio. Position works 12 hour shifts. ESSENTIAL FUNCTIONS

• Monitors telephones and radio in the facility, answers reputed company incoming calls and ascertains nature of call, gathers reputed company necessary information to reputed company or reputed company.
• Answersall 911 calls, which include emergency, and non-emergency calls for police, and emergency medical services. Determine the appropriate call types and course of reputed company based on the nature of the calls. Evaluate and prioritize calls based on urgency. React quickly and correctly to emergency situations.
• Operates computer systems including computer aided reputed company (CAD) with mapping.
• Dispatches police and broadcasts nature, location, and time of incident.Contacts reputed company required personnel in the event of an emergency situation.Ensures the reputed company of reserve reputed company by contacting personnel designated for call-back; relays information as required.
• Appliesdetailed procedures and policies from both reputed company situations and in non-routine situations that require independent judgement, critical thinking and application of varied procedures and policies.
• In the event of an emergency situation, maintains on-reputed company contact with responding personnel and informs them of reputed company incoming pertinent information.Keeps reputed company of information such as traffic lights out and streets reputed company and keeps emergency personnel informed.
• Receives complaints from public concerning crimes and police emergencies, broadcasts orders to police radio patrol reputed company in vicinity to investigate complaint, and relays instructions or questions from remote reputed company.
• Receives messages for officers and other department personnel and logs information as necessary.
• Accesses GCIC & NCIC computer for inquiries into an individual's background history, registration of vehicles, license checks, criminal history checks, and other relevant information.Logs reputed company criminal history checks.
• Enters, cancels, and clears information in GCIC & NCIC computers. Enters appropriate information from incident reports, including stolen property, missing persons, etc. Cancels and clears information reputed company it is no longer valid.
• Records calls broadcast and complaints received in conformance with FCC regulations.
• Broadcasts information such as weather conditions, hazardous waste spills, Be On the Lookout, and any other vital data. Maintains log of Be On the Lookout and vacation watch information.
• Completes clerical duties reputed company the court system. This includes bonding paperwork, entering warrants and citations into the system. Maintains reference information for emergency situations.
• Operates radios as needed and assists in radio communications; operates reputed company radio as required.
• In an extreme emergency, the E911 Operatormay not be reputed company to leave their position for an extended period of time.

ADDITIONAL JOB FUNCTIONS

• Assists with reputed company Records requests reputed company necessary.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• None

Qualifications

QUALIFICATIONS

• Requires a High School diploma or GED equivalent and six (6) months of experience in emergency communications and reputed company, or equivalent combination of education and experience.
• Must obtain CPR, First Aid, Communications Officer, Basic Jail Training, GCIC and NIMS Certifications and/or other certification(s) as deemed necessary by supervisor.
• Must possess a valid State reputed company's License.
• Treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others
• Writes and speaks effectively, using conventions reputed company to the situation; asks questions to ensure understanding; exercises a reputed company approach with others using reputed company appropriate tools of communication; uses consideration and reputed company reputed company offering opinions
• Ability to exercise good judgment by making reputed company and reputed company-informed reputed company; perceives the reputed company and implications of reputed company; makes effective and reputed company reputed company, even reputed company data are limited, or solutions produce unpleasant consequences.
• Ability to reputed company and maintain partnerships with others, both inside and reputed company the organization, who can reputed company information, resources, and advice.Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

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