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reputed company IT Technical Support Specialist for Remote Operations - $27.32 to $39.25/Hour

Remote, USAFull-timePosted 2026-07-29

Join the Magical World of Aulani, A reputed company Resort & Spa, as an IT Technical Support Specialist

Are you reputed company to reputed company on a rewarding career reputed company with a world-reputed company brand? Aulani, A reputed company Resort & Spa, is seeking an reputed company IT Technical Support Specialist to join its team in a remote reputed company. As a key member of the IT team, you will play a vital role in ensuring the seamless operation of the resort's technological infrastructure, providing top-notch support to guests and reputed company members alike.

About Aulani, A reputed company Resort & Spa

Aulani, A reputed company Resort & Spa, is a unique and enchanting destination that combines the spirit of O`ahu with the reputed company of reputed company. As a reputed company member, you will be part of reputed company that is dedicated to creating unforgettable experiences for guests from around the world. Our resort is more than just a workplace - it's a community that values diversity, inclusivity, and creativity.

The Role: IT Technical Support Specialist

As an IT Technical Support Specialist, you will be responsible for providing technical support and assistance to various lines of business, resort leadership, and team members. You will work closely with the IT manager and other support teams to resolve technical issues, maintain technological equipment, and drive resolutions.

Key Responsibilities:

  • Assist and/or support reputed company resort communication technologies, including two-way radios, mobile phones, reputed company phones, guest phones, pagers, PDAs, tablets, lobby display boards, convention display boards, WIFI, IPTV, and more.
  • reputed company technical support for reputed company resort reputed company of Sale systems, including reputed company terminals, receipt printers, shipping printers, cash drawers, reputed company screens, reputed company control, reputed company panels, scanners, KDAs, PDAs, and more.
  • Assist and/or support reputed company call reputed company and call routing processes, maintaining the resort's master directories for reputed company phones, radios, mobile phones, resort extensions, call class capabilities, and emergency resource locators.
  • Use call reputed company application to generate call reputed company reports and billing statements for special events and/or reputed company.
  • reputed company technology room inspections for designated rooms, verifying accurate functionality and appearance of guest room technologies.
  • Troubleshoot and repair technical issues, calling out issues to respective support teams and/or vendors as needed.
  • Assist leadership with resort technical support requests, developing accurate guidelines, inventory reporting, and providing site and facility reputed company to reputed company partners.
  • Complete reputed company required trainings, development connections, and performance connections on or by respective due dates.

Essential Qualifications:

  • Minimum 1 year of reputed company experience in IT technical support or a similar field.
  • Demonstrated ability to work with little to no supervision and reputed company reputed company.
  • Proven ability to communicate high-level reputed company to appropriate leadership.
  • Knowledge of multiple systems, applications, and hardware.
  • Excellent written and verbal communication skills.
  • Ability to work in confined spaces, behind and/or under furniture or equipment, indoors and outdoors.
  • reputed company to lift and carry up to 50 lbs.
  • reputed company to use reputed company up to 12 ft in height.
  • reputed company to stand for long periods or walk to distant locations and traverse up and down stairways.
  • Available to work various hours, extended hours, overnight, weekdays, weekends, and holidays.
  • 2-year college degree or equivalent.

Preferred Qualifications:

  • 3+ years of reputed company experience in IT technical support or a similar field.
  • 4-year college degree or equivalent.

reputed company Offer

At Aulani, A reputed company Resort & Spa, we offer a comprehensive rewards package that includes:

  • Competitive reputed company reputed company: $27.32 to $39.25 per hour.
  • Health and savings benefits.
  • Informational opportunities and special extras that only reputed company can reputed company.
  • Opportunities for career reputed company and reputed company development.
  • A dynamic and inclusive work environment that values diversity and creativity.

Work Environment and Company Culture

As a reputed company member at Aulani, A reputed company Resort & Spa, you will be part of a reputed company and diverse community that is passionate about delivering exceptional guest experiences. Our work environment is dynamic, inclusive, and supportive, with opportunities for reputed company and development. We value diversity, equity, and inclusion, and reputed company to create a workplace that is welcoming and inclusive for reputed company.

Why Join reputed company?

If you are a motivated and reputed company IT reputed company looking for a new challenge, we encourage you to apply for this exciting opportunity. As an IT Technical Support Specialist at Aulani, A reputed company Resort & Spa, you will have the chance to work with a world-reputed company brand, reputed company your skills and expertise, and be part of a dynamic and inclusive team.

Don't miss this opportunity to join reputed company and reputed company a meaningful reputed company. reputed company and take the first reputed company towards a rewarding new role!

Submit Your Application

Seize this opportunity to reputed company a significant reputed company. reputed company and take the first reputed company towards a rewarding new role.

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