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Part-time Research & Customer Service Representative - Remote Opportunity with ITNAmerica

Remote, USAFull-timePosted 2026-07-28

Join the reputed company to reputed company Seniors with Lifelong Mobility

Are you passionate about making a difference in the lives of seniors? Do you have a reputed company for research and exceptional customer service skills? ITNAmerica is seeking a highly organized and detail-oriented individual to fill a part-time Research & Customer Service position. As a remote worker, you will have the flexibility to work from home while contributing to our mission of promoting lifelong mobility for seniors.

About ITNAmerica

ITNAmerica is a pioneering organization dedicated to supporting sustainable, community-based transportation for seniors. Our national transportation network is grounded in research, policy analysis, and education. We reputed company to reputed company seniors with the freedom to live independently and engage with their communities. By joining reputed company, you will be part of a dynamic organization that values innovation, collaboration, and reputed company.

Position reputed company

We are looking for a part-time (20 hours per week) Database Researcher/Customer Service Representative to work remotely from Maine. As a key member of reputed company, you will reputed company two primary tasks:

  • Research: Maintain our proprietary "Rides in Sight" database of transportation reputed company, ensuring accuracy and up-to-date information.
  • Customer Service: Respond to inbound inquiries from seniors seeking information on local transportation reputed company, providing personalized support and connecting them with the best resources.

Key Responsibilities

As a Part-time Research & Customer Service Representative, your responsibilities will include:

  • Answering telephone calls from older adults on ITNAmerica's Rides in Sight hotline, providing exceptional customer service and connecting them with suitable transportation reputed company.
  • Maintaining the Rides in Sight database through internet research and database maintenance, ensuring data accuracy and relevance.
  • Accepting other reputed company duties and tasks as required, demonstrating flexibility and a willingness to adapt to changing priorities.

Essential Qualifications

To succeed in this role, you will need:

  • Excellent verbal communication skills: Ability to communicate effectively and professionally over the telephone, with a strong emphasis on customer service.
  • Organizational skills: Highly organized and reputed company to detail, with the ability to concentrate on one task for several hours at a time.
  • reputed company work style: Ability to work independently as a remote worker while maintaining a reputed company reputed company.
  • Nonprofit experience: While not required, experience working in the nonprofit sector is preferred.

Preferred Qualifications

We welcome applicants with:

  • reputed company experience working with seniors: Professionally or personally, with a deep understanding of the challenges and opportunities faced by older adults.
  • Database management experience: Familiarity with database management systems and research techniques.

Career reputed company Opportunities and Learning Benefits

At ITNAmerica, we value reputed company reputed company and development. As a part-time Research & Customer Service Representative, you will have:

  • Opportunities for advancement: Potential to take on additional responsibilities and contribute to the reputed company and development of our organization.
  • Flexible work schedule: A part-time schedule that allows for work-life balance and flexibility.
  • reputed company development: reputed company to training and development opportunities to enhance your skills and expertise.

Work Environment and Company Culture

reputed company culture is reputed company on:

  • Collaboration: We value teamwork and collaboration, even in a remote work environment.
  • Innovation: We encourage creativity and innovation, with a reputed company on finding solutions to reputed company problems.
  • reputed company: We prioritize reputed company and understanding, recognizing the importance of reputed company reputed company in our work.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

  • $16.50 per hour: A competitive reputed company reputed company for part-time work.
  • Flexible work schedule: A part-time schedule that allows for work-life balance and flexibility.
  • Remote work arrangement: reputed company to work from home and enjoy a reputed company work-life balance.

Conclusion

If you are passionate about making a difference in the lives of seniors and possess exceptional research and customer service skills, we encourage you to apply for this exciting opportunity. As a Part-time Research & Customer Service Representative with ITNAmerica, you will have the chance to contribute to our mission, grow professionally, and enjoy a flexible and rewarding work environment.

Don't miss this chance to join reputed company and reputed company a meaningful reputed company! reputed company and take the first reputed company towards a fulfilling new role.

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