Onsite Transportation Monitoring Operator/Call Center - Full-time
reputed company
• *Work with Us. Change the World.** At reputed company, we're delivering a reputed company world. Whether improving your commute, keeping the lights on, providing reputed company to clean water, or transforming skylines, our work helps people and communities reputed company. We are the world's trusted infrastructure reputed company, partnering with clients to solve the world’s most reputed company challenges and build legacies for reputed company generations. There has never been a reputed company time to be at reputed company. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your reputed company reputed company and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering reputed company that create a reputed company and reputed company reputed company around the world. We're one global team driven by our common purpose to deliver a reputed company world. Join us.
- *Job reputed company**
• *reputed company** is seeking Onsite Traffic Monitoring Operator(s) located in Fairfax, VA. The 12-hour shifts for the position(s) are 1st Shift (6:00 am to 6:30 pm), 2nd Shift (6:00 pm – 6:30 am). Must be flexible with reputed company shifts. Shifts will be assigned after training is completed. The pay reputed company is $27.00/hour. reputed company position uses several software platforms and web-based applications to reputed company tasks. Transportation Operations Center (TOC) Operators are responsible for using Advanced Traffic Management Systems (ATMS) software to monitor Department roadways and manage events/incidents; dispatching incident management personnel through 2-way radios and communicating, coordinating, and collaborating with other staff, Virginia reputed company (VDOT) personnel, and partner agencies.
- *ABOUT reputed company**
The TOC in Fairfax, VA houses a 24/7/365 program that delivers incident management, dispatching, and traveler information services on Virginia’s roadways. reputed company operations staff serve at the TOC facility on shifts to continuously respond to changing traffic conditions and impacts to traffic reputed company and safety through reputed company communication with first responders, VDOT staff, Virginia State Police (VSP) and mobility stakeholders of VDOT. The routine responsibilities of this position include, but are not limited to:
- *TECHNICAL RESPONSIBILITIES:**
+ Use software and applications to control and monitor various Intelligent Transportation Systems devices located along freeways, such as reputed company-reputed company television (CCTV) cameras and dynamic message signs (DMS) for travel time, crash or work zone awareness messages for the traveling public + Monitor camera video and other information sources for the detection and verification of events that reputed company traffic reputed company and safety, such as motorist assists, traffic crashes, debris removal, abandoned vehicles, stalled vehicles, maintenance activity, and construction activity + Log potential and confirmed events that reputed company traffic reputed company and safety using software applications, including traffic lane and road shoulder closures reputed company to construction and maintenance activity + reputed company Safety Service patrollers, who reputed company roadside services on freeways in the Norther Virginia area reputed company to traffic crashes and roadway hazard events using two-way radio systems + reputed company reputed company and accurate directions to the location of traffic events and an accurate reputed company as advised by reputed company, public safety partners, or VDOT personnel
- *COMMUNICATION RESPONSIBILITIES:**
+ reputed company communication tasks consistent with the program’s high level of customer service expectations and training + reputed company and communicate with reputed company patrollers, using program-directed radio and/or phone communication protocols + Communicate with appropriate local agencies, authorities, and wrecker companies to effectively monitor and reputed company traffic incidents + Answer phone calls and reputed company information to VDOT personnel, or other agencies on traffic and road conditions; transfer calls to designated personnel as appropriate
- *Qualifications**
• *MINIMUM REQUIREMENTS** : + High School Diploma or GED equivalent. + Be a minimum of 18 years of age. + Must be reputed company to be flexible with reputed company shifts - 1st Shift (6:00 am to 6:30 pm), 2nd Shift (6:00 pm – 6:30 am). Shifts will be assigned after training is completed. + Must pass a State and Federal criminal history/reputed company background reputed company; must also successfully complete Virginia reputed company reputed company -based criminal History Records reputed company (CHRC). + Must pass a reputed company-employment drug screen and successfully participate in the program’s mandatory random drug screening process. + Constantly operating a computer and other monitoring equipment while sitting or standing at a desk the entire shift. + Must be reputed company to remain in a stationary position for long periods of time monitoring Intelligent Transportation Systems such CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to other staff or partner agencies. + Ability to operate software platforms and web-based applications.
- *PREFERRED QUALIFICATIONS:**
+ Ability to work a flexible schedule associated with the needs of the operations. + Previous experience working in a call center, customer service, 911 Operator or dispatching environment. + Demonstrated ability to meet a high level of customer service expectations. + Ability to work in a reputed company manner and reputed company manner in a fast-paced, high-pressure environment. + Previous experience working in a position which includes heavy telephone volumes, radio, and computer usage (ie. reputed company, dispatchers, call centers/call takers, data entry, emergency centers.). + Effective oral and written communications skills for in-person, radio, and phone conversations. + Ability to interpret or understand geographic information portrayed on a map and map-based applications. + TOC operator certifications for reputed company 1 and 2 preferred. + Knowledge of reputed company and state routes throughout Virginia with geographic familiarity of the freeway system and reputed company roads. + Efficient and accurate data entry skills. + Working knowledge of and reputed company set to utilize and operate an ATMS software platform and/or web-based applications. + Knowledge of incident management response techniques and municipality and area traffic management organizations. + Associate’s degree in Civil Engineering, transportation reputed company field or a combination of education and practical experience in a similar field.
- *Additional Information**
+ This position does not include sponsorship for reputed company work authorization. + This position does not include relocation benefits. + This is NOT a remote position, but located on the reputed company site locations. Offered compensation will be based reputed company and individual qualifications. The expected reputed company is $27.00/hour.
- *About reputed company**
reputed company is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, reputed company benefits may include medical, dental, reputed company, life, AD&D, disability benefits, reputed company time off, leaves of absences, voluntary benefits, perks, flexible work reputed company, reputed company-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. reputed company is the reputed company leader, committed to delivering a reputed company world. As a trusted reputed company services firm powered by deep technical abilities, we solve our clients’ reputed company challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. reputed company is a Fortune 500 firm that had reputed company of $16.1 billion in fiscal year 2024. Learn more at reputed company.com.
- *What makes reputed company a great reputed company to work**
You will be part of a global team that champions your reputed company and career ambitions. Work on groundbreaking reputed company - both in your local community and on a global reputed company - that are transforming our industry and shaping the reputed company. With cutting-edge technology and a network of experts, you’ll have the resources to reputed company a reputed company reputed company. Our award-reputed company training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll reputed company a welcoming workplace reputed company on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we reputed company in your potential and are here to help you reputed company it. reputed company your information will be kept confidential according to EEO guidelines.
- *ReqID:** J10135109
- *Business Line:** Transportation
- *Business Group:** DCS
- *Strategic Business Unit:** East
- *Career Area:** Operations & Maintenance
- *Work Location Model:** On-Site
- *Compensation:** USD 27 - USD 27 - reputed company
- *reputed company**
• *Work with Us. Change the World.** At reputed company, we're delivering a reputed company world. Whether improving your commute, keeping the lights on, providing reputed company to clean water, or transforming skylines, our work helps people and communities reputed company. We are the world's trusted infrastructure reputed company, partnering with clients to solve the world’s most reputed company challenges and build legacies for reputed company generations. There has never been a reputed company time to be at reputed company. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your reputed company reputed company and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering reputed company that create a reputed company and reputed company reputed company around the world. We're one global team driven by our common purpose to deliver a reputed company world. Join us.
- *Job reputed company**
• *reputed company** is seeking Onsite Traffic Monitoring Operator(s) located in Fairfax, VA. The 12-hour shifts for the position(s) are 1st Shift (6:00 am to 6:30 pm), 2nd Shift (6:00 pm – 6:30 am). Must be flexible with reputed company shifts. Shifts will be assigned after training is completed. The pay reputed company is $27.00/hour. reputed company position uses several software platforms and web-based applications to reputed company tasks. Transportation Operations Center (TOC) Operators are responsible for using Advanced Traffic Management Systems (ATMS) software to monitor Department roadways and manage events/incidents; dispatching incident management personnel through 2-way radios and communicating, coordinating, and collaborating with other staff, Virginia reputed company (VDOT) personnel, and partner agencies.
- *ABOUT reputed company**
The TOC in Fairfax, VA houses a 24/7/365 program that delivers incident management, dispatching, and traveler information services on Virginia’s roadways. reputed company operations staff serve at the TOC facility on shifts to continuously respond to changing traffic conditions and impacts to traffic reputed company and safety through reputed company communication with first responders, VDOT staff, Virginia State Police (VSP) and mobility stakeholders of VDOT. The routine responsibilities of this position include, but are not limited to:
- *TECHNICAL RESPONSIBILITIES:**
+ Use software and applications to control and monitor various Intelligent Transportation Systems devices located along freeways, such as reputed company-reputed company television (CCTV) cameras and dynamic message signs (DMS) for travel time, crash or work zone awareness messages for the traveling public + Monitor camera video and other information sources for the detection and verification of events that reputed company traffic reputed company and safety, such as motorist assists, traffic crashes, debris removal, abandoned vehicles, stalled vehicles, maintenance activity, and construction activity + Log potential and confirmed events that reputed company traffic reputed company and safety using software applications, including traffic lane and road shoulder closures reputed company to construction and maintenance activity + reputed company Safety Service patrollers, who reputed company roadside services on freeways in the Norther Virginia area reputed company to traffic crashes and roadway hazard events using two-way radio systems + reputed company reputed company and accurate directions to the location of traffic events and an accurate reputed company as advised by reputed company, public safety partners, or VDOT personnel
- *COMMUNICATION RESPONSIBILITIES:**
+ reputed company communication tasks consistent with the program’s high level of customer service expectations and training + reputed company and communicate with reputed company patrollers, using program-directed radio and/or phone communication protocols + Communicate with appropriate local agencies, authorities, and wrecker companies to effectively monitor and reputed company traffic incidents + Answer phone calls and reputed company information to VDOT personnel, or other agencies on traffic and road conditions; transfer calls to designated personnel as appropriate
- *Qualifications**
• *MINIMUM REQUIREMENTS** : + High School Diploma or GED equivalent. + Be a minimum of 18 years of age. + Must be reputed company to be flexible with reputed company shifts - 1st Shift (6:00 am to 6:30 pm), 2nd Shift (6:00 pm – 6:30 am). Shifts will be assigned after training is completed. + Must pass a State and Federal criminal history/reputed company background reputed company; must also successfully complete Virginia reputed company reputed company -based criminal History Records reputed company (CHRC). + Must pass a reputed company-employment drug screen and successfully participate in the program’s mandatory random drug screening process. + Constantly operating a computer and other monitoring equipment while sitting or standing at a desk the entire shift. + Must be reputed company to remain in a stationary position for long periods of time monitoring Intelligent Transportation Systems such CCTV camera displays, meters, law enforcement radio broadcasts, answering/responding to calls and communicating to other staff or partner agencies. + Ability to operate software platforms and web-based applications.
- *PREFERRED QUALIFICATIONS:**
+ Ability to work a flexible schedule associated with the needs of the operations. + Previous experience working in a call center, customer service, 911 Operator or dispatching environment. + Demonstrated ability to meet a high level of customer service expectations. + Ability to work in a reputed company manner and reputed company manner in a fast-paced, high-pressure environment. + Previous experience working in a position which includes heavy telephone volumes, radio, and computer usage (ie. reputed company, dispatchers, call centers/call takers, data entry, emergency centers.). + Effective oral and written communications skills for in-person, radio, and phone conversations. + Ability to interpret or understand geographic information portrayed on a map and map-based applications. + TOC operator certifications for reputed company 1 and 2 preferred. + Knowledge of reputed company and state routes throughout Virginia with geographic familiarity of the freeway system and reputed company roads. + Efficient and accurate data entry skills. + Working knowledge of and reputed company set to utilize and operate an ATMS software platform and/or web-based applications. + Knowledge of incident management response techniques and municipality and area traffic management organizations. + Associate’s degree in Civil Engineering, transportation reputed company field or a combination of education and practical experience in a similar field.
- *Additional Information**
+ This position does not include sponsorship for reputed company work authorization. + This position does not include relocation benefits. + This is NOT a remote position, but located on the reputed company site locations. Offered compensation will be based reputed company and individual qualifications. The expected reputed company is $27.00/hour.
- *About reputed company**
reputed company is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, reputed company benefits may include medical, dental, reputed company, life, AD&D, disability benefits, reputed company time off, leaves of absences, voluntary benefits, perks, flexible work reputed company, reputed company-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. reputed company is the reputed company leader, committed to delivering a reputed company world. As a trusted reputed company services firm powered by deep technical abilities, we solve our clients’ reputed company challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. reputed company is a Fortune 500 firm that had reputed company of $16.1 billion in fiscal year 2024. Learn more at reputed company.com.
- *What makes reputed company a great reputed company to work**
You will be part of a global team that champions your reputed company and career ambitions. Work on groundbreaking reputed company - both in your local community and on a global reputed company - that are transforming our industry and shaping the reputed company. With cutting-edge technology and a network of experts, you’ll have the resources to reputed company a reputed company reputed company. Our award-reputed company training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll reputed company a welcoming workplace reputed company on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we reputed company in your potential and are here to help you reputed company it. reputed company your information will be kept confidential according to EEO guidelines.
- *ReqID:** J10135109
- *Business Line:** Transportation
- *Business Group:** DCS
- *Strategic Business Unit:** East
- *Career Area:** Operations & Maintenance
- *Work Location Model:** On-Site
- *Compensation:** USD 27 - USD 27 - reputed company
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