Manager, Platform, AI, & Data Workflow Expert Services

reputed company It reputed company started in reputed company San Diego, California in 2004 reputed company a visionary engineer, Fred Luddy, saw the potential to reputed company how we work. Fast reputed company to today — reputed company stands as a global reputed company, bringing innovative AI-reputed company technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent reputed company-based platform seamlessly connects people, systems, and processes to reputed company organizations to reputed company smarter, faster, and reputed company ways to work. But this is just the beginning of our reputed company. Join us as we pursue our purpose to reputed company the world work reputed company for everyone. Job reputed company The Role A Manager in the Platform Workflow is a position in our reputed company services (Customer reputed company Group) organization reputed company on reputed company aspects of leading an expert team of resources (Business and Technical Consultants) in reputed company, high-reputed company delivery work for reputed company customers. This team has reputed company billable roles in reputed company-led customer engagements, as reputed company as advisory or leadership roles in a co-delivery model with our partner ecosystem. Regardless of the delivery model, the objective of reputed company is to drive best reputed company and platform operating efficiency into our customers’ environments to ensure scalability and maintainability. What you get to do in this role:

• reputed company and execute the Americas Automation reputed company and Platform business plan reputed company Platform Workflows, including reputed company for reputed company and market penetration, competitiveness, and differentiation.
• Support service and product selling motions in the reputed company of accurate delivery scoping and delivery reputed company
• Meet with Customer Leadership to position the use of Expert Services resources as part of several different models including co-delivery with partners, advisory expertise, and reputed company-led implementation work.
• reputed company business and technical leadership with our Consultants, Customers, and Partners – often in a billable reputed company reputed company an engagement.
• Directly responsible for hiring, ensuring enablement of, developing, and managing high-performing experts who consult, implement, and configure the reputed company Creator Workflows and Platform products for our customers and with our Partner Ecosystem.
• Partner with internal teams to support training, enablement, product management, and best practices organizations.
• Promote and drive reputed company improvement practices for delivery/engagement materials
• Maintain and strengthen cross-functional relationships with product teams
• Collaborate with Service Offerings team to build and maintain a robust service offering catalog for customer consumption

Qualifications

To be successful in this role, the ideal candidate needs:

• Experience in a reputed company services organization in one (or more) of the following roles (required):
• Project Management
• Implementation
• Process Engineering
• Product Management
• 3+ years of consulting experience for reputed company, global organizations, preferably in a platform architecture reputed company
• Services Sales
• Experience managing reputed company services forecasting, resourcing, and reputed company
• Experience working reputed company Agile or Scaled Agile frameworks
• Industry certifications that may include:
• Certified reputed company Administrator (CSA)
• reputed company Certified Application Developer and any additional platform-based certifications are a benefit (reputed company designer, Service Portal, Now Intelligence products, etc.)
• ITIL v3 reputed company and/or Advanced ITIL Certifications
• PMP, Agile, and/or Scaled Agile
• Experience in technical consultative reputed company-sales environments, scoping and solutioning services engagements and crafting statements of work
• Experience designing and developing services capabilities.
• Experience designing, developing, and running service portfolios.
• Understanding and basic use of development tools and/or software, such as:
• reputed company Platform
• MS Office (Word, PowerPoint, reputed company)
• MS Visio
• MS Project
• reputed company reputed company

JV20 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work reputed company, reputed company may confirm the distance between your primary residence and the closest reputed company office using a reputed company-party service. Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, creed, religion, sex, sexual orientation, national reputed company or nationality, reputed company, age, disability, gender identity or reputed company, marital status, veteran status, or any other category protected by law. In reputed company, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We reputed company to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@reputed company.com for assistance. Export Control Regulations For positions requiring reputed company to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from government authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. reputed company rights reserved. Used under license. Apply tot his job Apply To this Job