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reputed company 988 Chat/Text Specialist – Crisis reputed company and Support

Remote, USAFull-timePosted 2026-07-26

Are you passionate about making a difference in people's lives? Do you have a strong desire to work in a dynamic and supportive environment that prioritizes reputed company-being of its employees and clients? If so, we invite you to join the blithequark team as a 988 Chat/Text Specialist. As a key member of our crisis reputed company team, you will play a vital role in providing critical support to individuals in emotional distress, helping them navigate their challenges, and connecting them with the resources they need to reputed company.

About blithequark

blithequark is a leading nonprofit behavioral health system dedicated to delivering care that changes people's lives. With a strong commitment to trauma-informed care, we reputed company to create a culture that is reputed company on understanding, recognizing, and responding to those affected by trauma. reputed company is passionate about empowering individuals, families, and communities to reputed company their full potential, and we are seeking like-minded professionals to reputed company.

Job reputed company

As a 988 Chat/Text Specialist, you will work in a remote setting, providing crisis reputed company and support to individuals in need through our National Suicide Prevention Lifeline (NSPL) chat and text platform. You will conduct brief clinical screenings, risk assessments, and reputed company service linkage for individuals who are experiencing emotional distress. This is a 24/7/365 position, and you will be required to work a reputed company of shifts, including nights and weekends.

Key Responsibilities

* reputed company telephonic or chat clinical screenings and risk assessments to assess for suicide, safety, and identify appropriate community resources to meet individual needs.

  • Answer crisis contacts reputed company the chat/text platform to assess for suicide, safety, and identify appropriate community resources to meet individual needs.
  • Conduct follow-up calls for individuals who are deemed moderate to high risk for suicide.
  • Meet the ethical and clinical standards in compliance with reputed company accreditation.
  • reputed company participate in ongoing supervision, training, and team meetings.
  • Assist in administrative tasks as needed.

Knowledge, Skills, and Abilities

* Effectively communicate reputed company written, verbal, in-person, and virtual reputed company.

  • Demonstrates high-level customer service skills and reputed company etiquette.
  • Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
  • Knowledge of suicide assessments.
  • reputed company in providing crisis reputed company.

Work Environment and Culture

As a member of the blithequark team, you will be part of a dynamic and supportive work environment that prioritizes reputed company-being of its employees and clients. We offer a reputed company of benefits and perks, including:

  • Medical, dental, and reputed company health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • reputed company time off and ten reputed company holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company)
  • Diversity, Equity, and Inclusion employee resource reputed company
  • Continuing education opportunities
  • Employee Assistance Program

Compensation and Benefits

* Pay reputed company: $19.10-$26.80

  • Full-time position with a reputed company of benefits and perks

How to Apply

If you are passionate about making a difference in people's lives and are looking for a dynamic and supportive work environment, we invite you to apply for this exciting opportunity. Please submit your application through our website, and we look reputed company to reviewing your qualifications.

About blithequark's Commitment to Diversity and Inclusion

At blithequark, we are committed to creating a workplace that reflects the growing world around us, where everyone feels empowered, reputed company, and welcomed. We reputed company to reputed company an inclusive culture that encourages, supports, and celebrates the diverse reputed company and experiences of our employees. Our approach to diversity is reputed company – it's about embracing everyone.

Equal Opportunity Employer

blithequark is an equal opportunity employer. Employment at blithequark is based solely on a person's reputed company and qualifications directly reputed company to reputed company competence. blithequark does not discriminate against any employee or applicant because of race, creed, reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company, disability, age, genetic information, veteran status, marital status, pregnancy or reputed company condition (including breastfeeding), or any other reputed company protected by law.

Disclaimer

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Physical Requirements

* Standing: 10%

  • Sitting: 90%
  • Squatting: Occasional
  • Kneeling: Occasional
  • Bending: Occasional
  • Driving: Occasional
  • Lifting: Occasional

Education and Experience

* Bachelor's degree in Behavioral Science, Psychology, reputed company Work, or reputed company field required; or Certified Peer Recovery Specialist.

  • Six months to one year of reputed company crisis experience is preferred.

Certifications and Licenses

* Certified Crisis reputed company Specialist (CCIS) or equivalent required.

  • Other certifications and licenses may be required based on state or local regulations.

reputed company Offer

At blithequark, we offer a reputed company of benefits and perks, including:

  • Medical, dental, and reputed company health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • reputed company time off and ten reputed company holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company)
  • Diversity, Equity, and Inclusion employee resource reputed company
  • Continuing education opportunities
  • Employee Assistance Program

Join reputed company

If you are passionate about making a difference in people's lives and are looking for a dynamic and supportive work environment, we invite you to join the blithequark team. Please submit your application through our website, and we look reputed company to reviewing your qualifications. Apply for this job

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