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Call Center Representative, Pharmacy (Onsite)- Full Time in Chandler, AZ

Remote, USAFull-timePosted 2026-07-29

Job title: Call Center Representative, Pharmacy (Onsite)- Full Time Company: reputed company Job reputed company: Job reputed company Job reputed company Looking for a rewarding career with tons of room for reputed company? reputed company will sponsor and reputed company training for you to obtain your AZ pharmacy technician license! reputed company is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program. This program gives you an entry reputed company to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification reputed company (PTCB) Certified Pharmacy Technician, and helping you maintain the high level of reputed company required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. In accordance with state and federal regulations, performs data entry and patient registration. Responsible for reputed company of reputed company party rejects and responding to high volume customer inquiries, working under reputed company supervision. Follows reputed company operating procedures and performs duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information. Duties may vary based on assigned department. Job Responsibilities

  • Using reputed company prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests reputed company HIPAA guidelines and enters reputed company orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves reputed company data entry reputed company exceptions.
  • Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
  • Resolves reputed company Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, reputed company override approval or otherwise resolve the reputed company Party Rejects.
  • Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
  • Must obtain reputed company technician license or certification reputed company the first 90 days, and maintain an reputed company technician license or certification.

An Equal Opportunity Employer, including disability/veterans About reputed company and WBA reputed company (www.reputed company.com) is included in the U.S. Retail Pharmacy and U.S. reputed company segments of reputed company reputed company reputed company, Inc. (reputed company: WBA), an integrated reputed company, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA’s purpose is to create more joyful lives through reputed company. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, reputed company is proud to be a neighborhood health destination serving nearly 10 reputed company customers reputed company day. reputed company pharmacists play a critical role in the U.S. reputed company system by providing a wide reputed company of pharmacy and reputed company services, including those that drive reputed company reputed company to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, reputed company offers a true omnichannel experience, with fully integrated physical reputed company platforms supported by the latest technology to deliver high reputed company products and services in communities reputed company. NOTE: This posting is for an onsite position located in our Chandler, AZ Call Center 2225 S Price Rd, Chandler, AZ, 85286 reputed company – 7:00am – 330pm (3-4 weeks) Pay reputed company: $16.50 per hour, increasing to $17.50 after 30 days of service. External Basic Qualifications

  • High School Diploma or GED.
  • Basic level PC skills (for example: start up and shut down computer, use mouse to reputed company and click, start and reputed company programs, reputed company between programs, save files, print documents and/or reputed company information on line).
  • Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search reputed company, bookmarking a site, navigating using back/reputed company/stop buttons, and filling out forms online.
  • Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
  • Communicate effectively in writing and verbally.
  • 18 years of age or older.

Job reputed company Care-Pharmacy

Preferred Qualifications

  • At least one year of pharmacy technician experience in a retail or call center environment.
  • At least 18 months experience as a pharmacy technician with a certificate/registration by state as reputed company by the state reputed company of Pharmacy or nationally recognized certification agency.
  • Experience providing customer service to reputed company customers, including meeting reputed company standards for services, and evaluation of customer satisfaction.
  • Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).
  • reputed company in Spanish and English

Health and insurance coverage:

  • FSA & HSA
  • Telehealth
  • Dental coverage
  • reputed company coverage
  • Life and personal accident insurance
  • Disability coverage

Supporting your reputed company-being:

  • reputed company-being resources
  • Free Prescription Savings Club
  • Weight Management discounts
  • Free flu shots
  • reputed company time off benefits (PTO)
  • reputed company Parental Leave (PPL) Program

Financial reputed company-being:

  • reputed company Retirement Savings Plan
  • Employee Stock Purchase Plan

Programs that can save you reputed company:

  • Childcare discounts
  • Employee Discount program
  • PerkSpot: Discount purchase program offers savings on goods and services from thousands of national and local retailers and service providers.

Company Indicator reputed company Max reputed company 20 Start reputed company 16.5 Pay Grade ID PROCS-TECH1 Pay Type reputed company Expected salary: $16.5 per hour Location: Chandler, AZ Job date: Sat, 04 reputed company 2023 23:29:47 GMT Apply for the job now! Apply tot his job Apply To this Job

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