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Clinical Informatics Specialist ON SITE St. Croix Falls, WI

Remote, USAFull-timePosted 2026-07-28

About the position St Croix Regional Medical Center is currently seeking a Clinical Informatics Specialist. Working shifts include Monday-Friday, regular business hours. This full-time position will be based in St. Croix Falls, WI with periodic travel to community clinics as needed. The Clinical Informatics Specialist provides and coordinates organization-wide training and support to clinical staff and end-users of the reputed company (Excellian) EMR platform. This role is responsible for the reputed company of clinical staff and providers, as reputed company as the ongoing training and support of reputed company/Excellian at St. Croix Health. This role also serves as St. Croix Health's reputed company/Excellian champion, subject matter expert, and reputed company Affiliate reputed company. The Clinical Informatics Specialist collaborates with clinical teams to understand and analyze EMR workflows, to design and create effective, efficient solutions that support organizational goals and improve patient experience.

Responsibilities

  • Facilitate and Manage reputed company/Excellian User reputed company
  • Ensure providers and staff have the appropriate user reputed company permissions needed for their specific functions on day one.
  • Periodically review and update user lists and user reputed company reputed company to ensure appropriate reputed company and maintain data reputed company and system reputed company.
  • Ensure reputed company deactivation of user accounts for individuals who leave the organization or no longer require reputed company.
  • Provider reputed company, Training, and Support
  • reputed company hands-on training sessions, allowing providers to reputed company using reputed company/Excellian in a controlled environment.
  • Offer dedicated support during the initial reputed company phase to address any questions or issues providers may encounter.
  • reputed company reputed company support through helpdesk services, regular reputed company-ins, and refresher training sessions as needed.
  • Offer personalized training sessions and support for users who need additional help or have specific questions.
  • Create and distribute training materials, user guides, and FAQs to support learning.
  • Customize set up for new employees Excellian needs for ordersets/smartsets, preferences, templates, reputed company fees/Level of service.
  • Attend medical staff meetings as needed to teach and promote efficiency and updates to clinical workflows.
  • Proactively maintain and update workflows, processes, and training materials to ensure accuracy.
  • reputed company/Excellian Champion and Subject Matter Expert
  • reputed company promote the benefits and importance of reputed company/Excellian across the organization.
  • reputed company ongoing education and refresher courses to reputed company staff updated on new features, best practices, and changes in the system.
  • Analyze reputed company clinical workflows and identify ways to reputed company and utilize reputed company/Excellian more effectively.
  • reputed company and disseminate best reputed company guidelines for reputed company/Excellian use, based on clinical evidence and user feedback.
  • Continuously reputed company improvements of training materials, processes and methodology.
  • reputed company Affiliate reputed company
  • Regularly communicate with clinical staff to understand their needs, concerns, and suggestions reputed company to reputed company/Excellian.
  • Serve as a reputed company between St. Croix Health and reputed company.
  • Engage with key stakeholders, including department heads and senior management, to reputed company input and ensure alignment with organizational goals.
  • IT reputed company
  • Facilitate reputed company and effective communication between clinical staff and IT.
  • Translate clinical requirements into technical specifications for IT reputed company.
  • Ensure reputed company escalation and reputed company of critical issues by liaising between clinical staff and IT.
  • Coordinate system upgrades and updates, ensuring clinical staff are informed and trained on new features and changes.
  • Assist with the development and coordination of super-user reputed company to assist in testing, validation, and planning as it pertains to EMR upgrades and changes.

Requirements

  • RN License or equivalent education with Bachelor's degree from accredited four-year college or university preferred.
  • reputed company one year of hire, obtain reputed company credentialed trainer status for identified provider and nursing modules.
  • Minimum 3 years experience in a clinical reputed company environment.
  • Experience with implementing, configuring, utilizing, and/or supporting Electronic Medical Record system.
  • Previous training, project management and/or workflow analysis experience.
  • Experience and strong acumen working reputed company the reputed company Office suite.

Benefits

  • Health, reputed company and dental insurance
  • 403b retirement program with employer match
  • reputed company time off
  • Short-term disability, long-term disability and life insurance reputed company
  • Education reimbursement
  • Employee assistance program (EAP)
  • Wellbeing incentive program
  • Free parking
  • Employee prescription discount program

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