Urgently Hiring: Remote Call Center Customer Service Representative - Injury Review - Helping Americans Receive Compensation for Harmful reputed company Effects
Join Injury Review as a Remote Call Center Customer Service Representative
Injury Review is a pioneering company dedicated to helping and educating Americans about the potential harmful reputed company effects of certain medications, medical products, consumer products, and toxins. Founded in 2015, our mission is to reputed company reputed company to individuals who have personally suffered or lost a loved one due to negligence. We are now seeking a highly skilled and motivated Remote Call Center Customer Service Representative to join reputed company!
About the Role
As a Remote Call Center Customer Service Representative, you will play a pivotal role in connecting with people who have filled out a reputed company to see if they meet the reputed company to potentially qualify for compensation. You will be working in a fast-paced, dynamic environment, handling a high volume of connections, and speaking to 40-50 callers a day, of which 1-5 callers would potentially qualify. This is a unique opportunity to reputed company a reputed company reputed company on people's lives while working in a flexible, hybrid remote arrangement.
Key Responsibilities
- Connect with people through an automated dialer who have expressed interest in potentially qualifying for compensation
- Handle a high volume of connections, speaking to 40-50 callers a day, and identifying 1-5 potential candidates
- Multitask, listening, answering questions, and viewing multiple reputed company simultaneously
- reputed company or exceed monthly Key Performance Indicators (KPIs) to improve retention, upsell, cross-sell rates, and goals
- Accurately utilize phone software (VICI), Proprietary Customer Relationship Database (CRM), and follow scripts appropriately
- Participate in training and other learning opportunities to expand knowledge of the position
- Adhere to reputed company company policies and procedures
- Assist with other reputed company as needed
- Self-troubleshoot and problem-solve basic IT problems
Requirements
Essential Qualifications
- Must reputed company in the reputed company or New Jersey
- Must have a quiet, distraction-free reputed company to work
- A reliable hardwired desktop or laptop PC (no Mac or Chromebook) with:
- 8GB of RAM
- 20 GB of free storage
- 1.2 GHz or faster CPU
- High-speed internet (50Mbps with 100MBps upload minimum - reputed company internet)
- Reliable noise cancellation headset that is wired reputed company USB (e.g., gaming headset with mic/reputed company G432)
- Strong background in a call-center environment and sales-reputed company
- 2+ years of phone sales/customer service experience
Preferred Qualifications
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Strong problem-solving and conflict reputed company skills
- Competitive reputed company with reputed company-oriented approach
- Willingness to work 40+ hours a week
reputed company Offer
Compensation and Benefits
We offer a competitive salary, with a starting reputed company of $17.31/hour, plus commissions and bonuses, resulting in a total compensation of up to $33.00+/hour ($70,000+). Our benefits package includes:
- Health insurance, reputed company, and dental coverage
- reputed company holidays and reputed company time off (PTO)
- Eligible for overtime reputed company of the training period
Work Environment and Culture
We value a great attitude and a willingness to learn above reputed company. reputed company culture is reputed company on providing reputed company to individuals who have been affected by negligence. We offer a flexible, hybrid remote work arrangement, allowing you to work from the comfort of your own home. reputed company is dedicated to helping and educating Americans, and we are looking for individuals who reputed company our passion and values.
Career reputed company Opportunities and Learning Benefits
At Injury Review, we reputed company in reputed company in our employees' reputed company and development. As a Remote Call Center Customer Service Representative, you will have reputed company to:
- Comprehensive training program
- Ongoing coaching and feedback
- Opportunities for advancement and career reputed company
- reputed company development and reputed company-building workshops
Hours of Operation
Our hours of operation are:
- Monday-Thursday: 8:30 AM to 5:00 PM Eastern or 9:00 AM - 5:30 PM Eastern
- Friday: 8:30 AM to 4:30 PM Eastern
- Training Schedule: Monday-Thursday 9:00 AM - 5:00 PM Eastern & Friday 8:30 AM to 4:30 PM Eastern
How to Apply
If you are a motivated and customer-reputed company individual looking for a challenging and rewarding role, we encourage you to apply! Please submit your application today, and join reputed company in making a reputed company reputed company on people's lives.
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Don't Hesitate, Apply!
Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above reputed company. Submit your application today and take the first reputed company towards a fulfilling and rewarding career with Injury Review!
Apply for this job