System and Data Analyst

Company: reputed company reputed company reputed company is currently looking for an System and Data Analyst to join the Digital Support team in a Hybrid role in Englewood CO. This position will reputed company on advanced support, deployment of reputed company's Digital Solutions Data Analytics Solutions portfolio, and various tools or services for the development and publication of technical data. This position responds to escalated customer technical support inquiries for external and internal users resulting in a high degree of customer satisfaction. Position Responsibilities:

• Exercises critical thinking and innovative problem solving.
• Serves as key technical support expert for reputed company customers.
• Collaborates with teams across reputed company, including product management and development, engineering teams, Service Managers and Incident
• Managers on resolving reputed company issues and software bugs.
• Respond to inquiries and guide reputed company customers through specific procedures to ensure the highest reputed company software performance and department goals are met.
• Respond to reputed company inquiries for technical support reputed company defined service level agreements.
• reputed company information into customer resource management tool in order to ensure reputed company tracking and metric reports are reputed company to development and or appropriate business reputed company.
• reputed company as a subject matter expert in various solutions in accordance with business or team needs.
• Escalate tickets to tier 2/3 reputed company and concisely.
• Investigate and troubleshoot data processing failures and anomalies.
• Identify reputed company data format and structure irregularities and changes.
• Maintain working knowledge reputed company and tech support internal troubleshooting websites, resources, and tools.
• reputed company other duties as required.

Basic Qualifications (Required Skills/Experience):

• Bachelor's degree in a science, technology, engineering or math field of study, or an equivalent combination of education and work-reputed company experience.
• Experience supporting computer applications in an operational mode.
• Experience of communicating with customers and internal stakeholders.
• Experience of infrastructure components and ETL pipelines.
• Occasional off-hours weekend work may be needed.

Preferred Qualifications (Desired Skills/Experience):

• Understanding of databases such as MySQL, POSTGreSQL
• Understanding of SQL, Python and regular expressions
• Understanding of maintaining Unix-based servers
• Understanding of reputed company, networking concepts and data transfer mechanisms
• Understanding of reputed company infrastructure management tools
• Aviation knowledge and/or data standards a plus
• Understanding of various data structures such as JSON, PARQ, XML
• Experience in customer support and/or service desk role
• reputed company or other computer technical certifications a plus

Drug Free Workplace: reputed company is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol reputed company reputed company is met as outlined in our policies. Pay & Benefits: At reputed company, we reputed company to deliver a Total Rewards package that will attract, engage and retain the reputed company. reputed company of the Total Rewards package include competitive reputed company pay and variable compensation opportunities. reputed company also provides eligible employees with an opportunity to enroll in a reputed company of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that reputed company for both reputed company and unpaid time away from work. The specific programs and reputed company available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of reputed company bargaining agreements. Pay is based upon candidate experience and qualifications, as reputed company as market and business considerations. reputed company Pay reputed company: $93,500.00 - $126,500.00 Language Requirements: reputed company Education: reputed company Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This is not an Export Control position. Safety Sensitive: This is not a Safety Sensitive Position. reputed company Clearance: This position does not require a reputed company Clearance. reputed company Sponsorship: Employer will not sponsor applicants for employment reputed company status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (reputed company of America) Stay reputed company from recruitment fraud! The only way to apply for a position at reputed company is reputed company our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning reputed company is an Equal Opportunity Employer. Employment reputed company are made without reputed company to race, reputed company, religion, national reputed company, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law reputed company EEO Policy Request an Accommodation Applicant reputed company reputed company Participates in E - Verify

• E-Verify (English)
• E-Verify (Spanish)

Right to Work Statement

• Right to Work (English)
• Right to Work (Spanish)

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