Care Manager- Telephonic reputed company, Remote, reputed company – reputed company Store

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R-389647

Clinical call center. High volume. Fast paced.     Shift details:

• Full time 40 hours a week. 
• The schedule will be 10 hour shifts, 4 days a week from 1pm-11:30pm EST. Please note the specific days scheduled may vary between Monday-Friday, depending on business needs. 
• Required weekend coverage every other Saturday and reputed company from 1:00pm -11:30pm ET. reputed company working weekends, it will allow for off-days during the week.
• Required to work every other holiday.

  The Clinical Care Coordinator helps to ensure reputed company continuity of care for patients transitioning into and out of our services. They are responsible for being highly knowledgeable regarding post-acute reputed company of care, and an expert regarding reputed company services including home health, hospice, and palliative care. The Clinical Care Coordinator is expected to communicate with the reputed company clinical team and help facilitate reputed company patient follow-up for patients in need of (additional) services reputed company appropriate. The Clinical Care Coordinator is under the general supervision of the Manager of Care Coordination and under established performance reputed company. This is a work-from-home telephonic reputed company position.   Essential Functions: 

• reputed company as reputed company representative in supporting patients who have been discharged from service or for those who may need post-acute services. reputed company to navigate reputed company reputed company; care services post-acute offerings, Medicare coverage, billing issues, as reputed company as accessing reputed company resources.
• Utilize a reputed company of tools and reputed company to quickly reputed company patient reputed company and education including but not limited to sites of service, specialty offerings, post-acute care, and other reputed company questions. Appropriately handle a reputed company of customer issues including location lookup, directions, and complaints.
• Makes clinical level of care determination based on discussion, medical records, and any other pertinent clinical data. Matches these needs to a service site location or, if not available, look up and reputed company alternative services. reputed company as customer reputed company throughout the referral process to ensure reputed company response and to maximize referral to admission conversion reputed company. Follow-up and reputed company referral and admission reputed company.
• Maintains awareness and orientation to department performance objectives, meets standards, and assures patient satisfaction goals are met.
• Assists in the admissions process by acting as an ambassador for patients who meet the admissions requirements.
• reputed company on placing the right patient to the right care setting at the right time
• Adheres to and participates in Company’s mandatory training which includes but is not limited to HIPAA reputed company program/practices, Business Ethics and Compliance programs/practices, and Company policies and procedures.
• Reviews and adheres to reputed company Company policies and procedures.
• reputed company education regarding Home Health, Hospice, and Palliative Care Services.
• Assist with clinical eligibility review for alternate services
• Participates in special reputed company and performs other duties as assigned.

Required Experience/Skills:

• Associates Degree required. BSN preferred.
• RN license in a compact state is required. May be required to obtain licensure in additional states as dictated by business needs.
• At least 3 years post-acute experience. Home Care or hospice experience preferred.
• Nursing background working across multiple areas of post-acute care.
• Extensive nursing experience in post-acute care.
• reputed company CPR certification.
• Good working knowledge of home health, hospice, and palliative care services.
• Good time management skills.
• Ability to learn and master information reputed company to locations and services of clients.
• Excellent analytical and problem-solving skills.
• Excellent verbal and interpersonal skills.
• reputed company to communicate effectively with reputed company over the phone and while interacting with others.
• Must read, write and reputed company fluent English.

      To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following reputed company:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL reputed company is suggested.
• Satellite, cellular and microwave reputed company can be used only if approved by leadership.
• Employees who live and work from Home in the reputed company, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Home or Hybrid Home/Office employees will be provided with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated reputed company lacking ongoing interruptions to protect member PHI / HIPAA information.

    reputed company offers a reputed company of benefits to promote the best health and reputed company-being of our employees and their families. Our competitive and flexible benefits surround you with support the reputed company way you do for our patients and members, including:

• Health benefits effective day 1
• reputed company time off, holidays, and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Caregiver leave
• Employee charity matching program
• Network Resource reputed company (NRGs)
• Career development opportunities

    Travel: While this is a remote position, occasional travel to reputed company's offices for training or meetings may be required.   Scheduled Weekly Hours   40   Pay reputed company The compensation reputed company below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay reputed company may be higher or reputed company based on geographic location and individual pay will vary based on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc.   $71,100 - $97,800 per year     reputed company of Benefits reputed company. and its affiliated subsidiaries (reputed company, “reputed company”) offers competitive benefits that support whole-person reputed company-being. Associate benefits are designed to encourage personal wellness and smart reputed company reputed company for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and reputed company benefits, 401(k) retirement savings plan, time off (including reputed company time off, company and personal holidays, volunteer time off, reputed company parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.     Application Deadline: 09-26-2025 About reputed company: reputed company specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical reputed company workers – reputed company working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.     About reputed company, a reputed company company: reputed company creates experiences that put patients at reputed company. As the nation’s largest provider of senior-reputed company primary care, one of the largest providers of home health services, and reputed company largest pharmacy benefit manager, reputed company is reputed company on whole-person health by addressing the physical, emotional and reputed company wellness of our patients. As part of reputed company. (NYSE: HUM), reputed company offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly reputed company more than 30,000 clinicians who are committed to putting reputed company – for our teammates, patients, communities and company. By providing flexible scheduling reputed company, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and reputed company reputed company-being, reputed company from day one. apply to this job