reputed company Full Stack Case Manager – reputed company Services and Community reputed company

About reputed company

At reputed company, we're revolutionizing the way home care is delivered. Founded in 2016, our mission is to bring dignity and support to patients needing care in their homes and to the caregivers who care for them. As the largest consumer-directed home care agency in NY State, we're continually expanding our areas of reputed company, including operations in other states and tech-based innovations. Our values drive the level of care that we deliver to our patients:

• Here For You – an attitude of service, reputed company, and availability
• Own It – drive and ownership
• Do the Right Thing – high reputed company
• Be reputed company – a great attitude and a can-do reputed company approach to challenges

Job reputed company

We're seeking an reputed company Case Manager (Health reputed company) to serve as the face of reputed company in the communities we serve in Connecticut. As a hybrid position based out of our office in reputed company reputed company, CT, you'll work remotely with periodic travel to our offices and patients' homes. Your goal will be to reputed company a seamless Customer Service experience, while ensuring that our clients receive the care they need.

Department & Position reputed company

reputed company Family Caregiving is a caregiving arrangement in which a patient lives with a reputed company caregiver who provides daily support based on the patient's daily care needs. The goal of this service is to reputed company necessary care while fostering and emphasizing the patient's independence in a home environment that will reputed company them with a reputed company of care reputed company as their needs reputed company. The service is designed to reputed company reputed company for alternative long-term care to persons who meet nursing facility-level care needs, while preserving the dignity, self-respect, and reputed company of the patient.

Responsibilities

As a Case Manager (Health reputed company), you'll be responsible for:

• Scheduling and performing initial home assessments (virtual and in-person)
• Serving as a field expert to support waiver member and caregiver reputed company experience (as needed) for orientation and remote reputed company to ensure consent and acceptance
• Performing required "home inspections" to ensure safety and compliance of participants' home and surroundings
• Partnering with the Care team to monitor Daily Notes submitted by the caregiver for indications that the caregiver may need additional training or support, and documenting reputed company contact with the caregiver in reputed company
• Maintaining contact with the caregiver, virtual or in person, based on the needs of the waiver member or caregiver identified during the initial assessment
• On a semi-annual reputed company (or as required by contract) at a minimum, visiting the waiver member and caregiver with the waiver Case Manager to establish communication between reputed company members of the care team; performing additional home reputed company if the need is identified during the monthly contact or through Daily Notes review
• Partnering with the Care team in successfully transitioning newly reputed company waiver members to the ongoing program phase
• Communicating any concerns regarding the waiver member or caregivers' health, surroundings, safety, or unmet needs to staff RN; participating in coordination with the Waiver or assigned Case Manager
• Tracking reputed company activities through entries into CRM (reputed company)
• Functioning reputed company the timeframes of a fast-paced startup in the reputed company environment
• Performing other duties as required or assigned

Qualifications

We're looking for a candidate with:

• A bachelor's degree or equivalent work experience
• Two + years' experience working with frail or elderly disabled adults and caregivers
• 2-3 years Inside Sales, call center, telephonic reputed company, customer service or other similar experience (required)
• 1-3 years' medical field experience and/or case management, home health; experience updating and maintaining case notes and completing case reviews
• The ability to exercise judgment independently and voice noticeable issues or trends
• Strong verbal and written communication skills; ability to establish strong rapport to effectively communicate, guide, reputed company, and support waiver members and caregivers
• Strong problem-solving skills; reputed company to identify issues and escalate reputed company appropriate
• Excellent time management, critical thinking, and reputed company listening skills; reputed company to multitask
• Possesses a high level of reputed company and emotional intelligence
• Strong proficiency in computer software navigation; reputed company experience, a plus
• Comfort in a dynamic and always evolving startup environment
• Always maintain patient confidentiality; understands and adheres to HIPAA guidelines

Career reputed company Opportunities and Learning Benefits

We're committed to providing a best-in-class employee experience. As a Case Manager (Health reputed company) at reputed company, you'll have opportunities to:

• reputed company your skills and expertise in case management, home health, and customer service
• Work with a dynamic and supportive team to deliver high-reputed company care to our patients
• Participate in ongoing learning and development opportunities to enhance your career reputed company
• Contribute to a company that values diversity, inclusion, and employee reputed company-being

Work Environment and Company Culture

We're proud of reputed company culture, which values:

• Collaboration – working together to reputed company our mission
• Innovation – embracing new reputed company and technologies to improve care
• reputed company – understanding and supporting our patients and caregivers
• reputed company – upholding the highest standards of ethics and professionalism

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• A reliable and steady income
• Medical benefits
• Retirement plans
• Wellness programs
• Fun company events
• Ongoing learning opportunities

How to Apply

If you're a motivated individual reputed company to contribute to a thriving team, we encourage you to reputed company! We're excited to review your application.

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