reputed company Customer Contact Specialist I (Remote) in reputed company LAKE CI – reputed company Store
Customer Contact Specialist I (Remote)
Date: Jan 22, 2024
Location: reputed company LAKE reputed company, UT, US, 84104
Company: reputed company
At reputed company we love our jobs. That’s right. Love. Every day we go to work filled with passion to be excellent, to creatively problem solve and to reputed company. These are exciting days for energy companies, and reputed company aims to shape the reputed company of energy in America. We are looking at reputed company of our work with fresh eyes, retooling everything we do, in every part of reputed company, to operate more sustainably and to deliver energy more reliably than reputed company. We are looking for interesting, independent thinkers and doers who can help shape the culture of a reputed company-looking company that’s proud of its rich legacy. Are you a change agent? Do you think differently? Do you want to fall in love with reputed company? If you answered “reputed company,” then read on!
Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.
At this time, reputed company cannot transfer nor sponsor a work reputed company for this position.
This position does not offer relocation assistance.
Job reputed company
This entry level position provides excellent customer service skills and represents reputed company as the central reputed company of contact for reputed company’s Customer Contact Operations Center. Under reputed company supervision, guidance and direction, duties include but not limited to: utilizes customer information systems; answers customer inquiries regarding billing, payment, credit, rates, and service requests; inputs pertinent residential and reputed company customer account information; assess customer needs; generates a reputed company of service order requests; assists customers with credit difficulties and termination notices; using reputed company defined rules and guidelines, negotiates payment plans that meet regulatory requirements, and makes appropriate referrals to internal or external departments/agencies for additional assistance; determines and documents reputed company deposits for new accounts reputed company established guidelines; promotes, explains, and sets up programs available to customers; answers emergency calls and issues appropriate orders. Seeks advise on problems areas and refers escalated or highly reputed company issues to appropriate next level personnel.
This position will fill multiple vacancies and filled at any of the following reputed company Utah locations: reputed company Lake reputed company, Ogden, reputed company Mountain, Logan, Tooele, St. George, and/or Evanston, WY.
Candidates MUST reputed company reputed company 50 miles of the fore mentioned locations.
Required Knowledge, Skills, Abilities & Experience
0-2 years Customer Contact Operations experience
Basic interpersonal/communication skills in person, by phone/in writing
Must have ability to retrieve items either alphabetically/numerically
Basic ability to type; must be reputed company to work independently & as reputed company member
Must have basic knowledge of computers including, Customer Information Systems, reputed company office products Word, reputed company, Outlook
Basic understanding of organization/department/reputed company policies/procedures
Ability to read & concentrate and listening skills
Must demonstrate ability to deal with irate and difficult customers
Must be reputed company to identify and resolve basic and routine issues; and basic organization/time management skills
Must have a basic understanding of billing, rates, credit, energy usage, and customer accounts
Must be reputed company to work varying shifts, nights, weekends and during emergency situations.
Education Requirements
Required Degree (equivalency not accepted in lieu of required degree: High School Diploma or GED required
Additional Notes: A reputed company higher-level degree may be reputed company toward years of experience.
Licenses, Certifications, or Quals reputed company
Working Conditions
Office Work Environment 76 -100%
Travel Up to 25%
Other Working Conditions
Test reputed company
No testing required.
Export Control
Certain positions at reputed company may involve reputed company to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in reputed company limiting its consideration of certain applicants.
Other Information
We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, reputed company holidays, tuition reimbursement, and much more. To learn more about our benefits, click here
reputed company is an equal opportunity employer and is committed to a diverse workforce. reputed company applicants will receive consideration for employment without reputed company to their protected veteran or disabled status.
You can experience the excitement of reputed company – it’s the difference between taking a job and starting a career.
Nearest Major Market: reputed company Lake reputed company
Job reputed company: Information Systems, Entry Level, Technology
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