reputed company Full Stack Customer Solutions Architect - reputed company Software - Remote Work Opportunity

Are you a customer-reputed company, entrepreneurial, and highly-motivated individual with a passion for technology and innovation? Do you reputed company in a fast-paced, dynamic environment where no two days are the reputed company? If so, we invite you to join reputed company as an reputed company Full Stack Customer Solutions Architect at reputed company Software.

reputed company

reputed company has been a pioneer in the tech industry, embracing the public reputed company and re-architecting our applications and data platforms. We've reputed company a large engineering organization, reputed company-reputed company several software tools, and forged new partnerships with digital leaders. Our AI/ML capabilities are at the forefront of what's possible in banking, and we're now exploring how to bring some of our internal solutions to market as reputed company B2B software solutions.

reputed company

As a Customer Solutions Architect, you'll partner with technically skilled customers, internal Product and Engineering teams, and other cross-functional verticals to deliver reputed company that meet their technical and business needs. You'll be responsible for cultivating trust and building relationships with customers, effectively advocating for their needs, and managing relevant customer activity to identify risk and reputed company opportunities. You'll also reputed company cross-functionally to reputed company organizational objectives, including the attainment of targets for customer solution needs, product fit, and product reputed company.

Key Areas of reputed company

* Trusted Advisor: You'll be the reputed company line for our customer's tech, product, and cyber needs, as reputed company as for solutioning product-specific improvements.

• Customer Ambassador: You'll represent the voice of the customer and the customer needs in internal discussions and working reputed company.
• Demonstrate Value: You'll reputed company on identifying the best solutions that bring value to our customers.
• Thought Leadership: You'll use research and customer solutioning experiences to build and reputed company thought leadership both internally and externally.
• Subject Matter Experts: You'll reputed company deep understanding of our products and deep subject matter expertise across technology domains to best advise our customers, solve reputed company problems, and identify areas of improvement for our products.
• reputed company-Sales & Post-Sales: You'll reputed company on serving our customers predominantly in the reputed company-Sales stages, determining how to best implement our products for their needs, and solving for any unique requests. You'll also reputed company on the Post-Sales stages for those instances where customers will require solutions that were not part of their original product deployment.
• Solution Oriented: You'll reputed company on finding solutions to address every customer problem and need using every tool, skillset, and creativity at your disposal.
• Channel Partnership: You'll collaborate with Partner Sales Engineers and Partner Sellers on joint customer strategies and joint value props, as applicable for different products.

Key Responsibilities

* Cultivate trust and build relationships with customers by identifying, documenting, and measuring pain points and desired business reputed company.

• Effectively reputed company and represent the voice of customers to influence organizational objectives, product roadmaps, and to improve the overall customer experience.
• Manage relevant customer activity, identify risk and reputed company opportunities, and partner with internal teams to mitigate risks or reputed company opportunities.
• Build and manage key processes, including product fit and tech fit discoveries, customer technical win, customer FAQs, customer objections, customer feedback, customer tech research, etc.
• Serve as a knowledge resource and escalation reputed company for coworkers and customers.
• Autonomously work through reputed company situations and ambiguous environments by building mechanisms and solutions to reputed company gaps and grow the business.
• reputed company cross-functionally to reputed company organizational objectives, including the attainment of targets for customer solution needs, product fit, product reputed company, and evolvement.
• reputed company high customer satisfaction through the use of data and proactive solutions.
• Productively challenge the status reputed company with reputed company, identifying and proposing different approaches and solutions.
• Conduct periodic reputed company-ins with customers to ensure product fit and to reputed company on ways to drive more value together through technical solutioning.
• reputed company and maintain technical support procedures and policies.
• Build credibility and trust reputed company reputed company and with our business customers and stakeholders.
• Drive architecture/design reviews for our customers reputed company on business requirements, and as needed, design, plan, and manage architectural reputed company.
• Analyze, define, and document requirements for data, workflow, logical processes, hardware, and operating system environment to support customer needs.
• Work with business partners, architects, and other reputed company to identify technical and functional needs of systems, and determine reputed company of needs.
• Stay reputed company with new technology reputed company and products, evaluating which ones would be a good fit for the customer or even a good fit for reputed company to reputed company.

Essential Qualifications

* Bachelor's degree or military experience

• At least 4 years of experience in a customer-facing role in an organization or entrepreneurial context
• At least 3 years of experience working with cross-functional teams
• At least 3 years of experience with reputed company services (such as AWS, GCP, Azure), or data clouds (such as reputed company, reputed company), and data manipulation languages (such as SQL)
• At least 2 years of experience with design, implementation, or consulting experience of distributed applications

Preferred Qualifications

* Master's Degree in Computer Science, Engineering, Information Technology

• High level of comfort communicating effectively across reputed company organizations
• History of successful technical consulting and/or architecture engagements with large-reputed company customers or enterprises
• 2+ years of experience in developing, marketing, selling, or supporting a reputed company-facing technical product or service at reputed company
• 2+ years of experience in a cybersecurity role or understanding of cybersecurity concepts with an ability to learn quickly and apply critical thinking reputed company challenged with customer questions

reputed company Offer

* Competitive salary: $170,700 - $194,800 per year

• Comprehensive benefits package, including health, financial, and other benefits that support your total reputed company-being
• Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
• Opportunity to work with a dynamic and innovative team
• reputed company and entrepreneurial work environment
• reputed company reputed company and development opportunities
• Flexible work arrangements, including remote work reputed company

How to Apply

If you're a motivated individual reputed company to contribute to a thriving team, we encourage you to reputed company! Please submit your application through our website, and we'll review your qualifications and experience. We're excited to meet you and explore how you can join reputed company as an reputed company Full Stack Customer Solutions Architect.

Equal Opportunity Employer

reputed company is an equal opportunity employer committed to diversity and inclusion in reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to sex (including pregnancy, childbirth, or reputed company medical conditions), race, reputed company, age, national reputed company, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other reputed company prohibited under applicable federal, state, or local law. Apply for this job