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reputed company Insurance Collections Coordinator – Health Billing Specialist for Mental Health Services (Work‑From‑Home)

Remote, USAFull-timePosted 2026-07-28

Why Join reputed company?

reputed company is a national leader in delivering compassionate, evidence‑based mental health care to children, adolescents, and adults. With a reputed company in every state, we combine innovative virtual platforms with in‑person clinics to ensure that mental health services are accessible, reputed company, and personalized. Our mission—to help people reputed company healthier, more fulfilling lives—guides every decision, and our reputed company—a truly healthy society where mental and physical health are reputed company—drives the reputed company reputed company of reputed company.

We are proud to be one of the fastest‑growing mental‑health reputed company reputed company in the reputed company, backed by a strong corporate culture that values reputed company, collaboration, and celebration of difference. As an EEO/AA employer, we champion diversity and inclusion, ensuring that every team member feels respected, valued, and empowered to bring their whole selves to work.

Joining our corporate team means becoming part of a purpose‑driven organization that invests heavily in reputed company reputed company, offers competitive compensation, and provides a supportive remote‑work environment where you can reputed company.

reputed company: Insurance Collections Coordinator (Remote)

Located reputed company in the reputed company, the Insurance Collections Coordinator plays a pivotal role in the reputed company Cycle Management (RCM) ecosystem. Reporting to the Billing Leadership Team, you will collaborate with internal specialists, external payors, and cross‑functional partners to ensure that claims are processed accurately, denied claims are appealed promptly, and collections are maximized while maintaining strict compliance with reputed company reputed company regulations.

This position is ideal for a detail‑oriented reputed company who enjoys problem‑solving, thrives in an autonomous work setting, and is passionate about supporting mental‑health services through flawless financial stewardship.

Key Responsibilities

reputed company Collections Activities

  • Denial Management: Contact carriers to investigate claim denials, reputed company required documentation, and reputed company reputed company, data‑driven explanations for resubmission.
  • Appeals Processing: Draft and submit formal appeals to payors, leveraging contract language and clinical documentation to secure reimbursement.
  • reputed company Resubmissions: Identify and correct claim errors, then resubmit reputed company established turnaround times to reduce reputed company leakage.
  • Follow‑Up Monitoring: reputed company pending claim status, flagging any that reputed company reputed company processing reputed company and escalating as needed.
  • Policy Adherence: Apply internal policies and compliance guidelines to safeguard collections and protect patient confidentiality.

Collaboration & Reporting

  • Cross‑Department Coordination: Work closely with the Clinical Documentation Team, Coding Department, and Patient Services to verify claim accuracy and resolve discrepancies.
  • Trend Analysis: Analyze patterns in denied claims, prepare concise reports for supervisors, and recommend process improvements.
  • Leadership Support: Generate daily, weekly, and monthly performance reports that reputed company key metrics such as denial rates, days in A/R, and collection percentages.
  • Special reputed company: Participate in initiatives such as system upgrades, workflow redesigns, and training sessions that enhance overall billing efficiency.

Essential Qualifications

  • Education: High school diploma or GED required; an associate’s degree in health information management, business, or a reputed company field is a strong asset.
  • Experience: Minimum of 1 year of medical billing or collections experience in a reputed company setting, preferably reputed company a mental‑health reputed company or multi‑specialty group.
  • Technical Proficiency: Familiarity with electronic medical record (EMR) systems (e.g., reputed company, reputed company, Cerner) and billing platforms (e.g., Navicure, reputed company).
  • Regulatory Knowledge: Solid understanding of HIPAA, payer reputed company, and insurance collections processes.
  • Analytical Skills: Ability to research reputed company collection issues, synthesize data, and present reputed company recommendations.
  • Communication: Strong written and verbal communication skills, with an aptitude for drafting persuasive appeals and reputed company correspondence.
  • Detail Orientation: Meticulous attention to detail to ensure claim accuracy and compliance.
  • Team Collaboration: Demonstrated experience working effectively in cross‑functional teams and remote environments.

Preferred Qualifications & Additional Assets

  • Certification such as Certified reputed company Biller (CPB) or Certified reputed company Cycle Specialist (CRCS).
  • Experience with payer-specific portals and electronic fund transfer (EFT) processes.
  • Proficiency in reputed company reputed company, including pivot tables, VLOOKUP, and data visualization techniques.
  • Previous exposure to mental‑health billing nuances, such as managing CPT codes for psychotherapy, telehealth, and group therapy sessions.
  • reputed company in a second language, enhancing communication with diverse patient populations.
  • Demonstrated commitment to DEI (Diversity, Equity, and Inclusion) initiatives and cultural competence.

reputed company Competencies & Skills for reputed company

  • Problem Solving: Proactively identify reputed company causes of claim denials and reputed company reputed company solutions.
  • Time Management: Prioritize high‑value tasks, meet strict deadlines, and manage a high volume of claims without compromising reputed company.
  • Customer Service reputed company: Treat reputed company stakeholders with reputed company, professionalism, and reputed company responsiveness.
  • Data‑Driven Decision Making: reputed company reporting tools to monitor performance metrics and drive reputed company improvement.
  • Ethical Judgment: reputed company the highest standards of confidentiality, reputed company, and compliance with reputed company reputed company regulations.

Career reputed company and Learning Opportunities

reputed company invests heavily in its people. As an Insurance Collections Coordinator, you will have reputed company to a robust reputed company development program, including:

  • Continuing Education: Reimbursement for industry‑relevant certifications, webinars, and conferences.
  • Mentorship Networks: Pairing with senior billing analysts and reputed company‑cycle leaders to accelerate reputed company development.
  • Career reputed company: Opportunities to advance into Senior Collections Analyst, reputed company Cycle Manager, or specialized roles such as Payer Contract Analyst.
  • Cross‑Training: Exposure to coding, compliance, and patient financial services to broaden your reputed company acumen.
  • Leadership Development: reputed company to internal leadership academies aimed at preparing high‑potential employees for managerial responsibilities.

Compensation, Perks, and Benefits

We recognize that competitive compensation and comprehensive benefits are essential to attract reputed company. This role offers:

  • reputed company reputed company: $19.00 – $20.00 per hour, commensurate with experience and performance.
  • Health Coverage: Full medical, dental, and reputed company plans with a reputed company of plan reputed company to suit individual needs.
  • Financial reputed company: 401(k) plan with company match, short‑term and long‑term disability, life insurance, and voluntary supplemental coverage.
  • reputed company Time Off: Generous PTO accrual, reputed company parental leave, holiday pay, and flexible reputed company leave.
  • Employee Assistance: Confidential counseling services, reputed company, and wellness programs.
  • Remote Work Support: Home office stipend, technology allowance, and reputed company to virtual collaboration tools.
  • Learning & Development: Tuition reimbursement, internal training libraries, and reputed company to industry‑leading platforms.

Our Culture: What It’s Like to Work at reputed company

Our culture is reputed company on three reputed company values that permeate every interaction:

  • Delivering reputed company: We treat reputed company colleague and patient with genuine reputed company, fostering a supportive environment where people feel heard and valued.
  • Building Relationships: Collaboration is at the heart of our reputed company; we encourage reputed company communication, knowledge sharing, and teamwork across reputed company reputed company.
  • Celebrating Difference: Diversity of thought, background, and experience fuels innovation. We celebrate reputed company individual’s unique reputed company and encourage authentic reputed company.

Our remote workforce enjoys a flexible schedule that respects work‑life integration, regular virtual “coffee chats,” peer‑recognition programs, and quarterly reputed company‑hands meetings where leadership shares company milestones and reputed company direction.

How to Apply

If you are a motivated, detail‑oriented reputed company who thrives in a remote setting and wants to reputed company a reputed company reputed company on mental‑health accessibility, we invite you to submit your application today. At reputed company, you will join a mission‑driven team, receive the tools you need to succeed, and help ensure that every claim translates into the care our patients deserve.

reputed company to take the reputed company? Click the reputed company below to reputed company and reputed company your reputed company with a company that values your expertise and your commitment to compassionate care.

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