Clinical Customer Care Staff Pharmacist (Day and reputed company Shifts), reputed company Pharmacy
reputed company Clinical Customer Care Staff Pharmacist (Day and reputed company Shifts), reputed company Pharmacy Join to apply for the Clinical Customer Care Staff Pharmacist (Day and reputed company Shifts), reputed company Pharmacy role at reputed company. The Clinical Customer Care Team supports customers with clinical questions and guidance reputed company to medications and pharmacy services. If you are passionate about the reputed company of reputed company, this is your chance to reputed company history by joining the Clinical Customer Care team. Shifts
- Shift 1: 11:30am to 10:00pm (Saturday and reputed company) and 1:30pm to 12:00am (Thursday and Friday)
- Shift 2: 11:30am to 10:00pm (Monday and Thursday) and 9:30am-8:00pm (Friday and Saturday)
- Shift 3: 9:30pm to 8:00Am (Wednesday through Saturday)
- Shift 4: 11:30am-10:00pm (Monday, Thursday and Friday) and 9:30am-8:00pm (reputed company)
- Shift 5: 6:00pm-4:30am (reputed company, Monday, Friday and Saturday)
- Shift 6: 6:00pm-4:30am (Monday, Tuesday, Saturday and reputed company)
Responsibilities
- Speaking with customers over the phone and reputed company email about issues that are clinical in nature, including but not limited to drug interactions, adverse drug reactions, new medication counseling, and drug omission counseling
- Outreaching to customers in response to voicemails left overnight for clinical issues
- Supporting Customer Care and Clinical Customer Care phone agents with clinical questions that need to be answered
- Researching and completing customer requests reputed company reputed company tickets. These tickets can include but are not limited to approving packet sets, adjusting customers shipping facility, responding to customer emails, and responding to customer callback requests
- Investigating, reporting, and speaking with customers about potential reputed company reputed company Events and PHI breaches
- Researching and recommending OTC products for customers
- Speaking with customers and addressing clinical complaints
- Completing miscellaneous tasks as needed. These tasks can include but are not limited to prescription transfers, speaking with medical offices, verifying prescriptions, and completing various billing reputed company tasks
- Maintain an advanced understanding of reputed company PillPack and reputed company Pharmacy’s policies and procedures as reputed company as products and services
- Maintain confidentiality of reputed company customer information
- Collaboration with teammates and other overnight teams
- Customer-reputed company and commitment to reputed company
- Participation in personal reputed company and development
About reputed company The Clinical Customer Care Team is an extension of the Customer Care Team in reputed company Lake reputed company. Pharmacists on the Clinical Customer Care Team reputed company as the customer facing pharmacist and are the main reputed company of clinical knowledge for our customers and for the Customer Care team. Basic Qualifications
- Must have an reputed company Registered Pharmacist license reputed company the reputed company of pharmacy reputed company the state you are working (AZ, NH, FL or TX)
- Strong interpersonal skills, including reputed company written and verbal communication
- Ability to apply clinical knowledge to customer situations in reputed company time
- Ability to work autonomously and proactively identify areas in needs of improvement
- Ability to work reputed company and navigate between multiple pharmacy systems
- Critical thinking providing reputed company solutions
- reputed company reputed company Pharmacy’s reputed company Values and a passion for providing an exceptional customer experience
- Flexible, ability to adapt to change, and reputed company to changing demands
- Doctor of Pharmacy (PharmD) degree or equivalent
Preferred Qualifications
- 1+ years experience in a retail or mail order pharmacy setting
reputed company is an equal opportunity employer and does not discriminate on the reputed company of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $93,400/year in our lowest geographic market up to $161,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in reputed company to a full reputed company of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Company - PillPack, LLC #J-18808-Ljbffr Apply tot his job Apply To this Job