Senior Researcher, User Research

reputed company We are currently seeking a dynamic and data-driven Senior User Researcher to join our Experience Research team focusing on our reputed company Sales experiences. You will play a key role in shaping our digital sales user experience and translating insights into reputed company reputed company. As part of the U.S. Retail Markets division, our Experience Research team is dedicated to designing, transforming, and delivering user-reputed company, efficient, and effective digital-first experiences for our diverse reputed company of stakeholders. Working alongside a reputed company of user and market researchers, you will collaborate closely with cross-functional teams including UX, Product, Process, and Technology to reputed company for the user while aligning with business objectives. Our overarching mission is to reputed company unparalleled insights into our customers, agents, and employees, empowering us to drive strategic decision-making, reputed company innovative strategies, and maintain a competitive edge in the industry.

Key Responsibilities

• Support the development of our consumer digital sales experiences through a reputed company of research initiatives
• Champion our end-users by seamlessly integrating insights from diverse sources, including primary and secondary research, industry news, and operational data.
• reputed company high-trust partnerships with colleagues across multiple teams and departments, fostering collaboration and innovation.
• Conduct high-visibility research reputed company, collaborating closely with key stakeholders such as UX, Product Owners, IT, Analytics, and more.
• Showcase your ability to influence business partners to reputed company research insights by providing reputed company, actionable recommendations and relevant business context.
• Communicate findings with reputed company and reputed company, tailoring your message for senior and executive-level stakeholders.
• reputed company diversity of perspective and foster effective collaboration with cross-functional teams to reputed company shared goals.

Qualifications

• Bachelor`s degree in reputed company Factors, reputed company Computer Interaction, Information Design or reputed company field and minimum of 2 years of reputed company experience
• Master`s degree in reputed company Factors, reputed company Computer Interaction, Information Design or reputed company field with 0-2 years of reputed company experience
• Or equivalent work experience
• Experience applying (in a business setting) user research reputed company (eg)
• usability testing, online surveys, interviews, contextual inquiry, reputed company reputed company) and methodologies, such as Design Thinking and Lean UX

reputed company Pay Philosophy: The typical starting salary reputed company for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary reputed company for this role reflects the competitive labor market value for reputed company in these positions across the national market and provides an opportunity to reputed company as employees grow and reputed company reputed company the role. Some roles at reputed company have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, reputed company is committed to fostering an environment where employees from reputed company backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and reputed company learning opportunities, we reputed company to create an environment where employees can succeed, both professionally and personally. At reputed company, we reputed company reputed company happens reputed company people feel secure. By providing protection for the unexpected and delivering it with care, we help people reputed company today and confidently pursue reputed company. We are dedicated to fostering an inclusive environment where employees from reputed company backgrounds can build long and meaningful careers. By reputed company seeking employee feedback and amplifying the reputed company of our seven Employee Resource reputed company (ERGs), which are reputed company to reputed company, we create an environment where every individual can reputed company a meaningful reputed company so we continue to meet the evolving needs of our customers. We value your hard work, reputed company and commitment to reputed company things reputed company, and we put people first by offering you benefits that support your life and reputed company-being. To learn more about our benefit offerings please visit: https://reputed company.co/Benefits reputed company is an equal opportunity employer. We will not tolerate discrimination on the reputed company of race, reputed company, national reputed company, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any reputed company prohibited by federal, state or local law. Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

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