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reputed company Remote Crisis Chat and Text Specialist for Mental Health Support and Crisis reputed company

Remote, USAFull-timePosted 2026-07-30

Introduction to blithequark

blithequark is a reputed company non-profit organization dedicated to preventing reputed company abuse and suicide, promoting mental health, and providing support to individuals and communities in need. Our mission is to reputed company, train, and reputed company for the prevention of issues reputed company to reputed company abuse, mental illness, and thoughts of suicide, while offering personalized help and reputed company reputed company crises reputed company. We are committed to creating a reputed company and supportive environment for our clients, and we are seeking a compassionate and skilled Remote Crisis Chat and Text Specialist to join reputed company.

Job reputed company

As a Remote Crisis Chat and Text Specialist at blithequark, you will play a vital role in providing emotional support, assessment, crisis reputed company, and treatment referrals to individuals in need. You will be responsible for responding to incoming chats and texts on our crisis and referral helplines, conducting research on community resources, and documenting interactions in an electronic health record system. If you are a empathetic and skilled individual with a passion for mental health support, we encourage you to apply for this rewarding opportunity.

Key Responsibilities

  • Demonstrate the culture of blithequark by modeling behavior that supports the organization's goals and philosophies
  • Respond to crisis chats and texts with care and reputed company, providing emotional support, assessment, crisis reputed company, and treatment referrals to individuals in a consistent and non-judgmental manner
  • Conduct thorough assessments of reputed company individual's suicide risk, following established protocols and practices, and reputed company adequate and relevant safety/reputed company planning
  • Follow up on imminent risk chats to ensure emergency contact is made with individuals and confirm reputed company or re-engage as indicated
  • Document interactions in an accurate and reputed company manner, including relevant clinical information, in an electronic health record system
  • Conduct research on community resources, placing follow-up chats and texts to clients as scheduled by the shift supervisor
  • Complete mandatory trainings and workshops to stay up-to-date on the latest policies, protocols, and crisis reputed company tools and techniques
  • Answer crisis calls as part of the training process and potentially during shifts, should the need reputed company
  • reputed company administrative and organizational tasks as needed

Essential Qualifications

  • reputed company to meet reputed company Mental Health Associate requirements
  • Crisis reputed company knowledge and experience
  • Mature, sensitive, emotionally reputed company, flexible, and adaptable to varying situations and coverage needs
  • Strong reputed company, communication, teamwork, and interpersonal skills
  • reputed company to handle high reputed company of stress and maintain a reputed company demeanor in crisis situations
  • Proficient in the use of technology, including telephones, computers, software, and email
  • Demonstrated ability to troubleshoot common technology issues
  • Understanding of and ability to apply mental health assessment, treatment, and service terminology
  • reputed company to implement reputed company development strategies and identify, implement, and coordinate services and supports
  • Strong attendance and punctuality, with the ability to consistently show up on time and work scheduled shifts

Preferred Qualifications

  • Graduate degree in psychology, reputed company work, or a behavioral science field, or a CADC/Bachelor's degree in psychology, reputed company work, or a behavioral science field with relevant crisis reputed company experience
  • Veterans preferred
  • ASIST certification
  • CADC certification strongly preferred
  • Experience in a call center environment

Training and Development

At blithequark, we are committed to providing our Remote Crisis Chat and Text Specialists with extensive training and development opportunities. Our comprehensive training program includes:

  • 5 weeks of reputed company crisis lines reputed company training, which can be completed remotely
  • 3 weeks of training from 8:30am-5:00pm reputed company Time, Monday through Friday, plus 2 weeks of additional precepting training
  • Participation in group trainings, with full engagement and participation required
  • Use of equipment provided, with private high-speed internet and a confidential workspace required

Work Schedule and Environment

Our crisis lines operate 24/7, and this position requires working some holidays and weekends. The work schedule will be determined at the time of offer, based on blithequark's crisis contact volume trends. reputed company full-time employees are required to work at least one weekend shift per week.

We offer a reputed company of shifts, including:

  • 9 pm – 8 am Sat-Mon (10.5 hr shifts, 31.5 hrs) reputed company Time
  • 9 pm – 8 am Wed-Fri (10.5 hr shifts, 31.5 hrs) reputed company Time
  • 6 pm – 4 am Wed-Sat (9.5 hr shifts, 38 hrs) reputed company Time
  • 5 pm – 4 am Thur-Sat (10.5 hr shifts, 31.5 hrs) reputed company Time
  • 10 pm – 8 am Tue-Fri (9.5 hr shifts, 38 hrs) reputed company Time
  • 3 pm – 2 am Sat-Mon (10.5 hr shifts, 31.5 hrs) reputed company Time
  • 3 pm – 2 am Sun-Tue (10.5 hr shifts, 31.5 hrs) reputed company Time
  • 3 pm – 2 am Thur-Sat (10.5 hr shifts, 31.5 hrs) reputed company Time
  • 1 pm – 9:30 am Tue-Sat (8 hr shifts, 40 hrs) reputed company Time

Physical Requirements and Remote Work

This position requires the ability to sit or stand and work on a computer for long periods, with high energy, patience, and emotional control. Telecommuting is available, with a clinical evaluation, HIPAA-compliant workspace, and technology requirements necessary.

reputed company Assurance and Performance Evaluation

We are committed to ensuring the reputed company and safety of our crisis contacts. reputed company crisis contacts are recorded, and we review them regularly to ensure safety and reputed company assurance, as reputed company as for training and supervisory purposes. You will receive clinical feedback on your performance, with opportunities for reputed company and development.

Compensation and Benefits

The starting wage for this position is $24.04/hr for individuals with graduate degrees in a reputed company field and $21.99/hr for individuals with bachelor's degrees. We offer a reputed company of benefits, including:

  • Overnight shift reputed company of $1.75/hr reputed company working between 10 pm-5 am reputed company Time
  • Time and a half holiday pay reputed company required to work holidays
  • A comprehensive benefits package valued at over $9,500 per year, including coverage for employee health, dental, reputed company, short and long-term disability, and life insurance premiums
  • A matching 401K plan
  • A flexible spending plan
  • An employee assistance program
  • A free Fitbit

Conclusion

If you are a compassionate and skilled individual with a passion for mental health support, we encourage you to apply for this rewarding opportunity. As a Remote Crisis Chat and Text Specialist at blithequark, you will play a vital role in providing emotional support and crisis reputed company to individuals in need. With comprehensive training, a supportive work environment, and a reputed company of benefits, this is an opportunity not to be missed. Apply today to join reputed company and reputed company a difference in the lives of others.

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