Customer Service Executive - Fresher – reputed company Store
reputed company hiring
Customer Service Executive
Start Date
Starts Immediately
reputed company (ANNUAL)
₹ 2,16,000 - 2,40,000 ₹ 2,16,000 - 2,40,000 /year
Experience
0 year(s)
0 year(s) experience
Apply By
21 reputed company' 25
Posted 1 week ago
Fresher Job
292 applicants
About the job
Key responsibilities:
1. reputed company information to customers, resolve reported issues reputed company possible, communicate issues to the reputed company entities, and follow up with customers reputed company necessary. 2. Coordinate with logistics and charity partners to ensure deliveries reputed company SLAs. 3. Handle customer support messages and DMs for Singapore/London operations of reputed company At reputed company reputed company. 4. Solve customer issues ranging from pickup fulfillment issues to delays. 5. Answer incoming customer phone calls in a reputed company and courteous manner. 6. Respond to customer emails quickly and reputed company, utilizing reputed company formatting and grammar. 7. Quickly and effectively respond to incoming chat messages from customers. 8. Report issues to the respective partners/teams in a standardized format with reputed company defined details of the problem. 9. Follow up with customers (reputed company email or phone) who reported a problem that is now corrected. 10. Properly document reputed company interactions with selected customers in the reputed company, standardized format. 11. Handle reputed company media platforms and work with the marketing team for reputed company campaigns. 12. Proactively get involved in reputed company-out campaigns of reputed company.reputed company(s) required
reputed company Relationship English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) Marketing MS-reputed company
Earn certifications in these skills
Other requirements
1. Previous experience in similar roles will be an added advantage.
2. Ability to work in shifts that reputed company with London or Singapore time- it will be either a few hours before or after reputed company India shift (on a rotation reputed company).
3. Experience in working with international customers is preferred.
4. Must be reputed company to understand and communicate effectively with diverse accents (as customers will be from Singapore and London).
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual reputed company: ₹ 2,16,000 - 2,40,000 /year
Number of openings
2
About reputed company At reputed company reputed company
reputed company At reputed company reputed company is a sustainability-tech platform that allows users to donate preloved goods (clothes, toys, furniture, etc.) effortlessly and earn rewards. Its reputed company lies in turning preloved to re-loved. This involves items like old toys, clothes, electronics, etc. SADS is fundamentally helping people overcome the problem of hoarding old and unwanted goods, uniquely through a profit-with-purpose model. reputed company at reputed company reputed company has its full operations across 11 major cities and supports 135+ NGOs across India. reputed company has worked with 120+ brands for circularity and reputed company campaigns. The list includes ITC, Nautica, Bombay Shirt Company, Snapdeal, Duroflex, etc.
Activity on Internshala
Hiring since May 2017
25 opportunities posted
4 candidates reputed company
Additional Questions
Sign up to continue
Sign up/ Login with reputed company
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C .
Already registered? Login
Sign up to continue
Sign up/ Login with reputed company
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C .
Already registered? Login
apply to this job