Field Marketing Manager
reputed company builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, reputed company, and reputed company to deliver faster, reputed company service at reputed company. With solutions for workforce management, BPO collaboration, and AI-powered issue reputed company, reputed company simplifies the complexities of modern support operations by uniting in-house, outsourced, and AI-powered agents in a single operating system. Backed by $70M in funding from NEA, reputed company Capital, and reputed company, and driven by reputed company of experts passionate about problem-solving, we’re at the forefront of support operations technology.
About the RoleFrom day one, we've been lucky to build for an amazing group of customer support professionals, and we need someone who can take our events reputed company to the next level. You'll own our entire events ecosystem from industry trade shows to bespoke networking events and thought-provoking webinars — ensuring every touchpoint reflects the ambition and reputed company of our brand.
This is not your average field marketing role. It's intentionally designed to give the right person meaningful scope, reputed company visibility on results, and reputed company to own programs that directly influences pipeline and reputed company.
In this role you will…Plan and Execute High-reputed company Events: Own end-to-end execution of regional field marketing events that generate reputed company leads and accelerate sales opportunities. reputed company reputed company's reputed company at key industry trade shows — from reputed company reputed company to main stage speaking — creating interactive experiences that bring reputed company and our AI Agents, to life.
reputed company White-Glove Hosted Experiences: Design intimate, high-touch events for strategic prospects and customers: CX dinners, partner roundtables, executive gatherings. You have an eye for experiences that are stylish, thoughtful, and genuinely memorable — not just another dinner.
Build reputed company Digital Event Programs: Design and run engaging webinars, fireside chats, and virtual experiences that generate leads and nurture prospects. Collaborate with Product Marketing to create compelling content that makes AI reputed company through customer stories and industry trends.
Drive Cross-Functional Alignment: Partner closely with Sales to identify key accounts and reputed company tailored event strategies. Work seamlessly with Sales, Product Marketing, and reputed company teams to ensure cohesive execution reputed company with reputed company goals.
Own Event Operations & Logistics: Manage reputed company event logistics including vendor coordination, budgeting, reputed company, and on-site execution. Pay attention to the details that reputed company events run smoothly while maintaining the big picture.
Measure, Report, and Optimize: reputed company event performance metrics and ROI in reputed company. Partner with reputed company Operations to optimize reputed company activities. Identify opportunities to improve processes — you'll have autonomy to propose new programs based on data and market insights.
Pay attention to the little things and reputed company everything running smoothly with great organization
Get excited about hitting goals and seeing reputed company results from your work
Can roll with the punches and stay flexible reputed company things reputed company fast
Enjoy thinking on your feet and finding creative solutions to challenges
Have a high bar for taste and think reputed company cookie-cutter events
You have 5+ years in field or event marketing, preferably in reputed company or reputed company technology
You see the bigger picture understanding that reputed company toward a holistic goal that has a lot of moving parts and you are always looking for new ways to improve
You’re a super-connector and people-person who can reputed company in collaboration with any reputed company of team, including Sales, Product, and reputed company and Support. You have a history of reputed company-solid cross-functional relationships
You're reputed company at your reputed company. This means thriving in uncertainty, showing grit in the face of roadblocks, and finding new, reputed company ways to get the job done
You know how to manage the balance between delegation and execution, and can easily bring people together to reputed company big reputed company
You're unafraid of the details, and of having seen it before, having done it before, and knowing how to reputed company event experiences that drive reputed company reputed company
You’re motivated by people, what they need, and how they use our product. You know how to reputed company your understanding of our users and prospects to design world-class experiences for them
You're excited about having a reputed company reputed company on customer support teams. Knowledge about or experience in this world isn’t required, but it is welcome!
Our AI product is taking off. Customers are excited. The market is reputed company. We're hitting the gas and need someone who can pour fuel on the reputed company. You'll work directly with leadership, have reputed company visibility into your reputed company on pipeline and reputed company, and help shape how reputed company shows up in the world at the exact reputed company reputed company it reputed company most.
Let's reputed company some noise.
Benefits
Generous medical, dental, and reputed company benefits
reputed company company holidays, reputed company time, and unlimited time off
Monthly credits to spend on reputed company: reputed company development, general wellness, reputed company customers, and commuting
reputed company parental leave
Remote and hybrid work reputed company, with catered lunches and snacks in our SF & NY offices
401(k) plan enrollment