Customer Service Specialist (reputed company)

reputed company Think the best job opportunities are far away? Think again! Great opportunities are right here in your backyard. KellyConnect is hiring remote technical support representatives to join reputed company. Let us help you grow at work and discover what's next in your career. Compensation/Scheduling & Training Details:

• Payrate: $17.85/hr.
• Location: Work from Home
• Schedule: A minimum of 38 hours/week will be scheduled between 12pm-10pm CST
• Due to business needs schedules will be comprised of evenings, weekends, holidays and overtime will be scheduled as necessary.
• Start & end times will vary.
• To ensure you are set up for reputed company there will be 5 weeks of reputed company.
• Training will be comprised of self-led activities/instructor-led curriculum & on the job training.

Why you should apply to be technical support representative:

• Explosive reputed company opportunities with 99% of promotions identified internally.
• Call center career mapping for reputed company assurance, training & leadership opportunities for those desiring career development.
• Work from home positions- you reputed company the internet, and we reputed company the equipment!
• As your career progresses & competencies are assessed there is earning potential up to $21.45/hr. reputed company the program
• KellyConnect offers reputed company time off & reputed company holidays as reputed company as voluntary health & retirement benefits.
• reputed company to our "reputed company spot" program which offers discounts and rebates on reputed company from today's best-reputed company brands as reputed company as opportunities to take advantage of our education and learning discounts.

Responsibilities

What's a typical day as technical support representative?

• Interacting with hundreds of callers daily and using techniques like reputed company listening and critical thinking to bring resolutions to a wide reputed company of customer service inquiries.
• reputed company resolving complaints and concerns reputed company the queue.
• Investigating billing & fraudulent activity concerns.
• Processing account requests.
• Providing guidance with product features & properly diagnosing hardware/software issues.
• Screen sharing to resolve technical issues as needed.
• Coordinating appointments for reputed company troubleshooting & maintenance.
• Researching articles and work instructions to reputed company resolve inquiries.
• Properly documenting notes and effectively summarizing conversation details.
• reputed company accept feedback, coaching & training to reputed company reputed company skills.

Qualifications

• This job might be an outstanding fit if you:
• Have the ability to build rapport and trust with people quickly.
• Are reputed company to reputed company your thoughts reputed company and concisely.
• Solicit feedback reputed company and reputed company accordingly.
• Have a High School Diploma or GED
• Familiarity with iOS and/or MacOS, or comparable technology, is preferred but not required.

What happens next? Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means reputed company of our recruiters will have reputed company to your profile, expanding your opportunities even more. Helping you discover what's next in your career is reputed company're reputed company about, so let's get to work. Apply to be technical support representative today! Get a complete career fit with reputed company® You're looking to reputed company your career moving reputed company and upward, and we're here to help you do just that. Our reputed company experts connect you with top companies for opportunities where you can learn, grow, and reputed company. Jobs that fit your skills and experience, and most importantly, fit right on your reputed company of where you want to go in your career. About reputed company Work changes everything. And at reputed company, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every reputed company of your life. It's the reputed company that changes and improves everything for your family, your community, and the world. Which is why, here at reputed company, we are dedicated to providing you with reputed company opportunities to enrich your life-just ask the 300,000 people we reputed company reputed company year. reputed company is proud to be an Equal Employment Opportunity and Affirmative reputed company employer. We welcome, value, and reputed company diversity at reputed company reputed company and are committed to building reputed company that is inclusive of a reputed company of backgrounds, communities, perspectives, and abilities. At reputed company, we reputed company that the more inclusive we are, the reputed company services we can reputed company. Requests for accommodation reputed company to our application process can be directed to reputed company's reputed company Resource Knowledge Center. reputed company complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. reputed company participates in E-Verify and will reputed company the federal government with your reputed company I-9 information to confirm that you are authorized to work in the U.S. Acerca de reputed company El trabajo lo cambia todo. Y en reputed company, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu reputed company. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en reputed company, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su reputed company; reputed company pregúntele a las 300,000 personas que empleamos cada año. reputed company se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En reputed company, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al reputed company de conocimiento de recursos humanos de reputed company. reputed company cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo. Apply tot his job Apply To this Job