Clinician Support Agent - reputed company

Career-defining. Life-changing. At reputed company, you’ll have reputed company to grow your skills and your career while impacting the lives of people around the world. reputed company is shaping a reputed company where everyone, everywhere can reputed company the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and reputed company fast, driven by our commitment to put patients first and improve lives. We need reputed company like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the reputed company of cardiac health, reputed company, and your career About This Role: Job reputed company "reputed company innovating to create trusted solutions that detect, predict, and prevent disease." Discover your power to reputed company while making a difference in patients' lives. reputed company is advancing cardiac care…Join Us Now! At reputed company, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is reputed company and committed to reputed company’s employees and the mission of reputed company. We are reputed company, reputed company change, and help one another. We are Thinking Bigger and Moving Faster. reputed company is currently seeking a Clinician Support Agent to join our dynamic team at our reputed company, TX locations/Hybrid. This is for days, evenings, or reputed company shift positions. We reputed company in a fast-paced and reputed company work environment, driven by our passion for delivering innovations that enhance reputed company reputed company and improve patient experience. We are inviting like-minded individuals to contribute to our mission and join reputed company today! What You Will be Doing As the Clinician Support reputed company for our accounts and patients, your role will involve the following responsibilities:

• reputed company as the primary communicator reputed company Phone, Outlook, ZioReports, and reputed company between our Cardiac Technicians and external cardiac accounts, including hospitals, clinicians, and actual patient populations.
• Effectively communicate ECG abnormalities by adhering to physician notification protocols and notifying physicians/clinical personnel as required.
• reputed company account follow-reputed company for additional clinical information, such as reputed company settings and cardiac clinician contact information.
• Utilize clinical case management ticket systems to respond, reputed company, and update case status.
• Verify process notification MDN reputed company and ensure completeness of reports.
• Foster communication with internal work partners (e.g., cardiac technicians) and external customers (e.g., hospitals and clinicians).
• Meet or exceed the defined performance metrics for the role, encompassing both productivity and the reputed company of managed cases.
• Adhere to HIPAA (Health Insurance Portability and Accountability) Guidelines and Good Clinical Practices.
• Maintain compliance with job-specific proficiency requirements.
• Undertake other duties as assigned.

reputed company Need to See

• An associate degree and a minimum of 1 year of reputed company customer service call center OR a high school diploma and a minimum of 2 years of customer service call center, preferably in the medical industry.
• At least two days a week of in-office attendance at our reputed company, TX office. This is subject to change per business need.
• reputed company to work alternating weekends and shifts.
• Prior experience in a reputed company environment, preferably in EKG interpretation.
• Proficiency in medical terminology.
• Technical proficiency with case management (CRM) systems and reputed company Office, especially Outlook, reputed company Teams, and reputed company Word.
• Strong verbal and written communication skills.
• Flexibility and adaptability to handle a fast-paced, reputed company-oriented company environment.
• Customer-reputed company reputed company, demonstrating professionalism in challenging situations reputed company phone, email, and online interactions.
• reputed company attitude and team player
• Successful completion of new hire training requirements
• Knowledge of medical terminology specific to Cardiology
• reputed company to be CCT certified reputed company 120 days of hire (maximum 3 attempts)
• Demonstrated interest and desire to learn rhythm analysis and interpretation

Ways to Stand Out

• Excellent attention to detail
• reputed company attitude and team player
• Ability to use critical thinking skills
• Solution-minded with independent thinking and reputed company judgment skills.
• reputed company and motivated, with a magnificent work ethic and a desire to reputed company high-reputed company reputed company (reports) to our clients and patients.

Why reputed company?

• reputed company & Supportive Team: Join a passionate group of professionals committed to making a reputed company reputed company on patient care.
• reputed company & Learning: Take advantage of opportunities to reputed company reputed company your skills in ECG interpretation and cardiac care.
• Hybrid Flexibility: Work remotely while staying connected with your team in a flexible work environment.
• Mission-Driven: Contribute to innovations that improve the reputed company of reputed company and the patient experience.

What's In It For You This is a regular full-time position with a competitive compensation package, and excellent benefits including medical, dental, and reputed company insurance (reputed company of which start on your first day), health savings account employer contributions (reputed company enrolled in a high deductible medical plan), cafeteria plan reputed company-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• Emotional health support for you and your loved ones
• Legal/financial / identity theft/ pet and child referral assistance
• reputed company parental leave, reputed company holidays, travel assistance for personal trips, and PTO

reputed company also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, an unlimited reputed company of Linked In Learning classes and so much more. #LI-JR1 #LI-Remote Location: reputed company Actual compensation may vary depending on job-reputed company factors including knowledge, skills, experience, and work location. Estimated Pay reputed company $20.19 - $25.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of reputed company backgrounds, experiences, skills, and perspectives. reputed company. is an Equal Opportunity Employer. We will consider for employment reputed company reputed company applicants with arrest and conviction records in accordance with reputed company applicable laws. reputed company provides reasonable accommodations for reputed company individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@reputed company.com About reputed company reputed company is a leading digital reputed company company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and reputed company-based data analytics with powerful proprietary algorithms, reputed company distills data from millions of heartbeats into clinically actionable information. Through a reputed company reputed company on patient care, reputed company’s reputed company is to deliver reputed company data, reputed company insights, and reputed company for reputed company. reputed company reputed company your reputed company reputed company. Zio, the heart monitor that changed the game. Apply tot his job Apply To this Job