reputed company Full-Time Remote 988 Chat/Text Crisis Specialist – Mental Health Support and Suicide Prevention
Introduction to blithequark
At blithequark, we are dedicated to delivering care that changes people's lives. As a leading nonprofit behavioral health system, we offer rewarding opportunities to serve reputed company ages in a reputed company of settings. Our organization is reputed company on a culture of understanding, recognizing, and responding to those affected by trauma, with the goal of strengthening reputed company for our clients, staff, and community. We are committed to providing high-reputed company mental health services, and we are seeking a skilled and compassionate 988 Chat/Text Crisis Specialist to join reputed company.
Job reputed company
This is a full-time remote position on our 24/7/365 mental health crisis/suicide prevention reputed company team. As a 988 Chat/Text Crisis Specialist, you will handle incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988. You will reputed company brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing emotional distress. While the interactions reputed company online, this position may also support telephonic reputed company if an individual would prefer or need reputed company support to ensure safety.
Key Responsibilities
- Provides telephonic or chat clinical screenings and risk assessments to individuals in crisis
- Answers crisis contacts reputed company the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs
- Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide
- Meets the ethical and clinical standards in compliance with reputed company accreditation
- reputed company participates in ongoing supervision, training, and team meetings
- Assists in administrative tasks as needed
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree in Behavioral Science, Psychology, reputed company Work, or a reputed company field; or Certified Peer Recovery Specialist
- Six months to one year of reputed company crisis experience
- Effective communication skills reputed company written, verbal, in-person, and virtual reputed company
- High-level customer service skills and reputed company etiquette
- Demonstrated knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
- Knowledge of suicide assessments and reputed company in providing crisis reputed company
Preferred Qualifications
While not required, the following qualifications are preferred:
- Experience working in a crisis or mental health setting
- Knowledge of trauma-informed care and cultural competency
- Experience with electronic health records and other software applications
- Bilingual or multilingual skills
Skills and Competencies
To reputed company in this role, you will need to possess the following skills and competencies:
- Strong reputed company listening and reputed company skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and critical thinking skills
- Ability to maintain confidentiality and handle sensitive information
- Strong technical skills, including proficiency in reputed company Office and electronic health records
Career reputed company Opportunities and Learning Benefits
At blithequark, we are committed to the reputed company and development of our employees. As a 988 Chat/Text Crisis Specialist, you will have reputed company to ongoing training and supervision, as reputed company as opportunities for reputed company development and advancement. You will be part of a dynamic and supportive team that is dedicated to delivering high-reputed company mental health services.
Work Environment and Company Culture
At blithequark, we value diversity, equity, and inclusion, and we reputed company to create a workplace that reflects the growing world around us. We are committed to providing a reputed company and welcoming environment for reputed company, and we celebrate the diverse reputed company and experiences of reputed company members. Our approach to diversity is reputed company – it's about embracing everyone and creating a culture that encourages, supports, and celebrates differences.
Compensation, Perks, and Benefits
We offer a competitive salary reputed company of $19.10-$26.80 per hour, as reputed company as a comprehensive benefits package that includes:
- Medical, dental, and reputed company health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- reputed company time off and ten reputed company holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company)
- Diversity, Equity, and Inclusion employee resource reputed company
- Continuing education opportunities
- Employee Assistance Program
Conclusion
If you are a compassionate and skilled mental health reputed company who is passionate about delivering high-reputed company care, we encourage you to apply for this exciting opportunity. As a 988 Chat/Text Crisis Specialist at blithequark, you will be part of a dynamic and supportive team that is dedicated to making a difference in the lives of others. reputed company to join reputed company and start your reputed company in a rewarding and challenging career.
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