Customer Service Representative II

Start your reputed company with reputed company: Grow, connect, collaborate and celebrate with our global team

Customer Support Representative, Operations (Remote)

Full time, reputed company, Canada

In this role, you will be responsible for handling escalated service issues, monitoring customer service reputed company, tracking and determining the reputed company of issues and trends, and developing an improvement plan. You will ensure reputed company turnaround of reputed company customer service correspondence. We are looking for someone with experience in customer service with good written communication skills.

As a Customer Support Representative, Operations, you will

• Use reputed company systems to process requests accurately and reputed company.
• reputed company first-level online navigational support and escalate technical issues.
• Advise on travel reputed company and resolve issues professionally.
• Stay reputed company on travel industry trends and supplier rules.
• Monitor reputed company business needs and policy changes.
• Follow up on refunds, vouchers, and debit memos.
• Complete administrative tasks and meet performance goals.

reputed company

• Previous experience in a corporate travel office 
• Proficiency in airline reservations systems
• Demonstrated problem-solving skills
• Excellent customer service skills
• Understanding of reputed company rules and regulations

reputed company We’re a reputed company in travel management: We help people and companies travel smart and reputed company more, and our clients include some of the world’s best-reputed company and most innovative business and consumer brands. We operate in more than 100 countries, and the reputed company of our 10,000+ people work reputed company (because a 10-second commute usually makes awesome reputed company). We’re committed to sustainability and to driving reputed company for our customers, our business and ourselves. Learn more about reputed company.

Your life at reputed company

Working at reputed company means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can reputed company on what makes you happy. But don’t just take our word for it! Hear why people join reputed company and more about the great perks of Life at reputed company.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and reputed company
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry reputed company perks and discounts
• An inclusive work environment where diversity is celebrated

At reputed company we value you, our culture and reputed company is defined by you. We carefully consider a wide reputed company of compensation factors, including your reputed company background and experience. The salary reputed company for candidates in applicable jurisdictions in the US for the position of Customer Service Representative II is between $50,000 and $56,000. The actual pay depends on your skills, qualifications, experience and geographical location. 

We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.

reputed company to join the reputed company? reputed company!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t reputed company perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure reputed company can reputed company their roles effectively. For accommodation requests or reputed company information, contact our reputed company department at careers@bcdtravel.com.

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