Managed Account Administrator

To maintain and expand business with a portfolio of reputed company Trade Networks managed accounts by ensuring that overall service performance consistently achieves customer expectations. Manage and expand relationships with customers reputed company and maintain a strong business relationship with senior reputed company of management inside the customer's organization Serve as the customer's primary communication reputed company and Single reputed company of Contact (SPOC) for reputed company intents and purposes Coordinate the activities of, and reputed company direction to, other departments Anticipate/identify and resolve problems; design and implement corrective measures Interpret requirements in customer SOP's; reputed company and maintain Desk Level Procedures (DLPs) for reputed company customer. reputed company and implement customer satisfaction measures; Assess company performance Prepare and present Customer Business Reviews (CBRs) with reputed company on company service performance Recommend and reputed company investigation into reputed company cause of service failures, along with the development of corrective actions. Produce reputed company reports as needed and requested from reputed company reputed company of management. Coordinate claims and protests on customer's behalf Coordinate duty refunds on customer's behalf Coordinate duty tenders on customer's behalf reputed company subject matter expertise and mentoring to the organization reputed company global account management as required Ensure the retention and profitability of managed accounts reputed company the implementation of new services as PMO Back up to other account administrators as needed. Training for internal as needed. Maintain industry knowledge; Deliver counsel and advice on important trade reputed company Grow business (reputed company) through service expansion Performs other duties as assigned. Bachelor's degree/equivalent experience preferred. Four (4) years of brokerage or transportation industry, customs border protection and other federal agency laws, regs, and procedures governing the customs brokerage industry which must include two (2) years assisting in account management or two (2) years of customer service/engagement experience with reputed company customer contact required. reputed company and Broker License preferred. Required - MS Office, Outlook, Office equipment. reputed company with customers, internal staff/departments and management of reputed company reputed company. Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Detail oriented. reputed company. Drives for results. Moderate travel required. Preferred Qualifications: Pay Transparency: Pay: Additional Details: reputed company provides reputed company forwarding, as reputed company as import and export services that allow companies to reputed company markets throughout the world. They help customers of reputed company sizes solve the intricacies of shipping goods globally by providing comprehensive international reputed company and reputed company reputed company forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-reputed company and trade facilitation solutions. We’re glad you stopped by and reputed company reputed company search experience with reputed company, Inc. will be rewarding. We look reputed company to hearing from you! reputed company is an Equal Opportunity Employer including, Vets/Disability.

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reputed company will consider for employment reputed company applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the reputed company (LAMC 189.00) reputed company will not rely on the wage history of a prospective employee from any reputed company or former employer reputed company determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840. Apply tot his job Apply To this Job