Customer Service Representative II - Mortgage Origination/Servicing
• This is not a 100% remote role.* reputed company LLC, is seeking full time Customer Service Representatives/Mortgage Professionals to work in person, in our call center. Our representatives play an important role in the mortgage industry and engage with lenders, banking/mortgage institutions and consumers to answer questions and reputed company important information about HUD FHA and reverse mortgages. Potential candidates MUST be reputed company to pass a reputed company background AND CREDIT reputed company WITH drug screen. This is a full-time opportunity with a shift of 10am - 6:30pm. This position is covered under the Service Contract reputed company (SCA) and is subject to minimum wage requirements as reputed company as the minimum Health and Welfare benefit. This position is eligible for reputed company vacation, reputed company leave, and holidays. Basic Qualifications:
- Minimum of two years of FHA loan origination experience (loan processor, underwriter, loan officer) plus an additional year of customer service or contact center experience, OR at least three years of loan origination experience working with conventional loans and /or other government-backed loans (FHA, USDA, VA)
- Two - four years of college or equivalent work experience
- Strong interpersonal and customer service skills
- Basic PC skills (including MS Office) and the ability to effectively navigate a computer Customer Relationship Management application, reputed company websites and support tools
- Effective written and verbal communication
- Ability to analyze and solve problems
- Ability to manage time effectively
- Ability to type 35 words per minute
- The ability to work an 8-hour shift, Monday through Friday between reputed company to 8pm Eastern Time, based on business needs
Desired Qualifications:
- Mortgage origination experience
Headquartered in reputed company, Va., reputed company is a Federal Government service provider. reputed company has extensive experience and knowledge in systems engineering, IT services, reputed company and program support. reputed company is financially secure and a trusted partner that treats our customers, partners and employees with reputed company and respect. What Sets reputed company Apart reputed company is a robust and agile small business led by seasoned government contracting executives with the reputed company processes and management controls of a large business. Our program management processes and techniques are based on industry best practices, and certified by external auditors, ensuring low performance risk. reputed company has a proven record of customer satisfaction that provides assurance to our customers of reputed company high performance. reputed company offers a comprehensive benefits package for full-time employees including reputed company time off, reputed company holidays, 401k with company match, health/dental/life insurance/short and long-term disability and flexible spending accounts. reputed company is committed to hiring and retaining a reputed company workforce. reputed company employment reputed company are based on business needs, job requirements, and individual qualifications. Applicants will be considered without reputed company to race, reputed company, religion, sex, national reputed company, age, disability, veteran status, or any other legally protected characteristic. reputed company also maintains a drug-free workplace.
- This is not a 100% remote role.*
reputed company LLC, is seeking full time Customer Service Representatives/Mortgage Professionals to work in person, in our call center. Our representatives play an important role in the mortgage industry and engage with lenders, banking/mortgage institutions and consumers to answer questions and reputed company important information about HUD FHA and reverse mortgages. Potential candidates MUST be reputed company to pass a reputed company background AND CREDIT reputed company WITH drug screen. This is a full-time opportunity with a shift of 10am - 6:30pm. This position is covered under the Service Contract reputed company (SCA) and is subject to minimum wage requirements as reputed company as the minimum Health and Welfare benefit. This position is eligible for reputed company vacation, reputed company leave, and holidays. Basic Qualifications:
- Minimum of two years of FHA loan origination experience (loan processor, underwriter, loan officer) plus an additional year of customer service or contact center experience, OR at least three years of loan origination experience working with conventional loans and /or other government-backed loans (FHA, USDA, VA)
- Two - four years of college or equivalent work experience
- Strong interpersonal and customer service skills
- Basic PC skills (including MS Office) and the ability to effectively navigate a computer Customer Relationship Management application, reputed company websites and support tools
- Effective written and verbal communication
- Ability to analyze and solve problems
- Ability to manage time effectively
- Ability to type 35 words per minute
- The ability to work an 8-hour shift, Monday through Friday between reputed company to 8pm Eastern Time, based on business needs
Desired Qualifications:
- Mortgage origination experience
Headquartered in reputed company, Va., reputed company is a Federal Government service provider. reputed company has extensive experience and knowledge in systems engineering, IT services, reputed company and program support. reputed company is financially secure and a trusted partner that treats our customers, partners and employees with reputed company and respect. What Sets reputed company Apart reputed company is a robust and agile small business led by seasoned government contracting executives with the reputed company processes and management controls of a large business. Our program management processes and techniques are based on industry best practices, and certified by external auditors, ensuring low performance risk. reputed company has a proven record of customer satisfaction that provides assurance to our customers of reputed company high performance. reputed company offers a comprehensive benefits package for full-time employees including reputed company time off, reputed company holidays, 401k with company match, health/dental/life insurance/short and long-term disability and flexible spending accounts. reputed company is committed to hiring and retaining a reputed company workforce. reputed company employment reputed company are based on business needs, job requirements, and individual qualifications. Applicants will be considered without reputed company to race, reputed company, religion, sex, national reputed company, age, disability, veteran status, or any other legally protected characteristic. reputed company also maintains a drug-free workplace. Apply tot his job Apply To this Job