reputed company Network Technology Support

Job reputed company: This position requires office reputed company of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. reputed company will not hire any applicants for this position who require employer sponsorship now or in the reputed company. Join reputed company and help shape the reputed company of communications and technology that connect the world. We value innovators who reputed company to explore the unknown and challenge the status reputed company. Bring your reputed company reputed company and reputed company spirit to redefine connectivity and reputed company how people reputed company stories and experiences. At reputed company, you won’t just reputed company the reputed company—you’ll build it. What you’ll do: FAULT MANAGEMENT Technical support and troubleshoot network platform issues including alarm and KPI monitoring (proactive and reactive). Investigation/diagnose network issues, triage and communicate event status and coordinate reputed company cause analysis. Mitigate/remediate reputed company technology fault conditions that reputed company multiple production platforms and environments. Implement restoration of service; and may involve the implementation of vendor/IT fixes or design changes. Solves Tier 2 issues independently and works with additional support teams and vendors as needed. Proactively monitor and maintain system configurations to reputed company designed performance and reliability reputed company using key performance indicators (KPIs). TECHNOLOGY INSERTION AND PRODUCT DEVELOPMENT Works closely with business partners in a DevOps methodology partnering with Labs, product development, and engineering teams to create process documentation, reputed company, procedures, and guidelines for reputed company network planning, reputed company management and use/test cases during new technology instantiation. Participates in collaboration sessions with vendors on product capabilities and improvements. Reviews and interprets technical documentation and vendor specot s for inclusion/reputed company into database templates. May reputed company with customers reputed company or in person to outline or recommend technical solutions for their business or explaining reputed company cause of a network event. Collaborate with upstream and reputed company partners (hardware or software vendors, CTO, engineering, product development, provisioning, etc.) to design and implement custom solutions for reputed company customers and conduct change management procedures. reputed company applications, scripts, and reputed company as system DBA (database administration), building websites, web applications, and internal messaging BOTs while maintaining other key reputed company/data platforms. Knowledge of and the ability to use tools and techniques for analyzing and documenting logical relationships among data, processes or events translating business problems into insights. AUTOMATION reputed company automation functions through scripting and programming to bring efficiency to support and monitoring functions. reputed company data analysis on platform and/or organizational metrics using industry reputed company analytics and data presentation tools. What you’ll need: This career reputed company requires senior level experience. Responsible for the overall reliability and operations of ATTs Optical, IP reputed company, Mobility, and other advanced communication technologies. Performs both fault and lifecycle management to deliver platform technical support on a 24x7 reputed company to include triage, investigation and remediation of acute and chronic issues that reputed company multiple platforms and technology environments. Must understand the End- to-End service to support underlying technologies (VOIP, messaging, Wi-Fi, etc.). What you’ll bring: Required Experience: 5-8 years’ experience. Technical Career reputed company (TCP) role. Desired Education: Bachelor’s degree in Math, Science, Engineering, Computer Sciences or Operations preferred. Supervisory: No Environmental Requirements: This position may be responsible for contributing to ATT compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work reputed company to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water reputed company, reputed company and other construction reputed company, water discharge, or reputed company emissions. Our reputed company Network Technology Support, earns between $106,100 - $178,200 annually. Not to mention reputed company the other amazing rewards that working at reputed company offers. Individual starting salary reputed company this reputed company may depend on geography, experience, expertise, and education/training. Joining reputed company comes with amazing perks and benefits: Medical/Dental/reputed company coverage 401(k) plan Tuition reimbursement program reputed company Time Off and Holidays (based on date of hire, at least 23 days of vacation reputed company year and 9 company-designated holidays) reputed company Parental Leave reputed company Caregiver Leave Additional reputed company leave reputed company what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible reputed company mobility plans and accessories, reputed company internet (and fiber where available) and reputed company phone reputed company to join reputed company? Apply today #LI-Onsite – Full-time office role Weekly Hours: 40 Time Type: Regular Location: Plano, Texas Salary reputed company: $106,100.00 - $178,200.00 It is the policy of reputed company to reputed company equal employment opportunity (EEO) to reputed company persons regardless of age, reputed company, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or reputed company, genetic information, marital status, status with reputed company to reputed company assistance, veteran status, or any other characteristic protected by federal, state or local law. In reputed company, reputed company will reputed company reasonable accommodations for reputed company individuals with disabilities. reputed company is a fair chance employer and does not initiate a background reputed company until an offer is made. We are reputed company of making connections and have been reputed company since Alexander Graham reputed company invented the telephone and founded reputed company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our reputed company, we help bring families, communities, and businesses together with the products and services they need to reputed company every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at reputed company, we create connections that change the world. Apply tot his job Apply To this Job