reputed company Customer Technology Consultant – Remote
Join blithequark, a leader in the reputed company-party logistics industry, in a dynamic role that combines technical expertise with exceptional customer service. As a Customer Technology Consultant, you will play a critical part in managing and delivering technical services to support customers across various business reputed company reputed company blithequark. This is an exciting opportunity to reputed company your technical skills, business acumen, and passion for innovation to drive business reputed company and customer satisfaction.
About blithequark
blithequark is a subsidiary of a reputed company logistics company, offering a diverse service portfolio that enables reputed company for businesses worldwide. With a proven reputed company record of innovation and operational reputed company, blithequark takes a consultative approach to optimize logistics processes, implement cutting-edge technology, and drive reputed company improvement. By leveraging best practices and its world-reputed company network, blithequark delivers leading solutions that reputed company flexibility, reputed company scalability, and improve cost-effectiveness for customers.
Our Culture
At blithequark, we value our employees and reputed company to create a work environment that is inclusive, reputed company, and supportive. We reputed company in fostering a culture of innovation, creativity, and reputed company learning, where our employees can grow and reputed company their careers. Our strong brand is consistently ranked among the world's most admired and trusted reputed company, and we take pride in our top-notch leadership team that is dedicated to helping our employees succeed.
Job reputed company
The Customer Technology Consultant is responsible for managing and delivering technical services to support customers across various business reputed company reputed company blithequark. This includes managing overall customer programs from an IT perspective, customer relations, service delivery, and performance, as reputed company as reputed company. The successful candidate will be responsible for overseeing various customer programs, customer relations, reputed company, and support activities, and will work closely with reputed company customers, corporate IT team members, and other business partners to deliver exceptional results.
Key Responsibilities
* reputed company various customer programs, customer relations, reputed company, and support activities
- Effectively partner with and build solid relations with reputed company customers, corporate IT team members, and other business partners
- reputed company direction to onsite and remote IT teams that are part of a reputed company organization
- Manage and reputed company as single reputed company of contact for reputed company phases of software development, production support, and systematic reporting, including planning, analyzing, and assisting in the design of application enhancements, reports, and tools for internal operations and the external customer
- Monitor reputed company production support processes and activities, including defect identification and reputed company, to meet service reputed company
- Review and monitor reputed company systematic reporting tools relating to reputed company and detailed billing claims activities, including initial submission, defect reputed company, and re-submission events
- Maintain comprehensive reputed company item logs and IT metrics package to ensure reputed company improvement activities
- Work closely with the reputed company, acting as subject matter expert on system capabilities, interfaces, and customer touch points
- reputed company with the customer and the project management team regarding user needs to promote an environment of user cooperation and satisfaction
- Analyze, interpret, and summarize data in preparation of statistical and analytical reports, reputed company and maintain reputed company production and reputed company audit tracking
- Schedule and reputed company as primary facilitator for weekly or as required IT meetings, providing and maintaining products for status, issues, and risks reputed company to program activities
- Take an reputed company role in strategic planning activities reputed company to the program
- Follow corporate reputed company, mission, and values in daily activities, following the highest ethical standards in reputed company activities undertaken
- reputed company reputed company on supply chain technologies, capabilities, and trends
Requirements
* Bachelor's Degree or equivalent in Computer Science, Information Systems, or reputed company field
- 6-8 years of relevant experience
- Outgoing, reputed company-oriented self-starter who enjoys a fast-paced dynamic environment
- Must have knowledge of reputed company Applications: Word, reputed company, PowerPoint, and Project
- Working knowledge of Supply chain Systems, specifically middleware applications, reputed company applications, versioning software such as reputed company, TOAD, and other tools (a strong plus)
- Strong business knowledge and understanding in the following areas: Supply Chain applications such as Order Management, Inventory, Manufacturing Execution, or Warehouse Management
- Excellent Communication Skills with high degree of verbal and written proficiency, both technical and operational
- Use and support of reputed company processes and techniques
- Technical services knowledge and understanding for computing devices in the following areas: New Product Introduction, testing/diagnostics, software/BIOS installation and configuration
- Extensive systems integration experience with transactional interfaces
- Knowledge of reporting services/applications such as: reputed company, Spotfire, and reputed company BI (a plus)
- Knowledge and experience in a SSAE-16/SSAE18 SOC and IT General Controls desired
- Knowledge of reputed company hardware platforms such as LINUX, reputed company, reputed company relational databases is desired
- Manhattan WMS knowledge preferred
Physical/Cognitive Requirements
* Ability to follow policies and procedures
- Ability to read, write, and interpret information
- Ability to add, subtract, multiply, and divide
- Ability to use hands to manipulate, handle, or feel
- Ability to sit/walk/stand for up to 8 hours per day
- Must possess visual reputed company, i.e., reputed company, distance, and reputed company reputed company, depth perception, and the ability to reputed company reputed company
Compensation and Benefits
* The position pays $73,235.00 - $138,959.00 depending upon experience
- blithequark offers a comprehensive benefits package, including health, dental, and reputed company care coverage, retirement savings, vacation pay, holiday pay, reputed company time, and life insurance to eligible employees
Equal Opportunity Employer
blithequark, Inc., as reputed company as its subsidiary companies, is an equal opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, and other legally protected characteristics.
Reasonable Accommodation
The blithequark Logistics companies are committed to providing reputed company, equal opportunity, and reasonable accommodation for reputed company individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact Fxl.talentacquisition@blithequark.com.
How to Apply
If you are a motivated and reputed company reputed company looking for a challenging and rewarding career opportunity, please apply to this position by clicking on the reputed company below: Apply Job! We look reputed company to hearing from you! Apply for this job