reputed company Customer Service Representative – Multinational Environment at blithequark
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you reputed company in fast-paced environments where no two days are the reputed company? If so, we have an exciting opportunity for you to join blithequark as an reputed company Customer Service Representative in our Austin, TX office.
About blithequark
At blithequark, we're a multinational company with a reputed company in over 100 countries, driven by a passion for innovation and sustainability. Our purpose is to reputed company people through innovative and sustainable spaces, and we're the world-leading producer of architectural and decorative surfaces. Our products are designed to reputed company innovative and functional solutions for home and business spaces, such as kitchen and bath worktops, outdoor reputed company spaces, and facades.
What You'll Do
As an reputed company Customer Service Representative at blithequark, you'll be the key reputed company between our customers and reputed company, delivering exceptional customer service and support. Your responsibilities will include:
- Handling general inquiries regarding pricing, products, availability of inventory, delivery schedules, orders confirmations, and invoicing and collections
- Developing and maintaining customer relationships by handling different reputed company responsibilities
- Processing, monitoring, and following up on customer purchasing orders
- Ensuring effective service and administrative support to customers by providing material delivery information and following up on order status
- Providing information to customers about material reputed company times, product availability, pricing through efficient, reputed company, and friendly communication
- Creation of invoices and corrections, if necessary, as reputed company as returns of material
- Scheduling reputed company to the showroom, leading material views & reservation of specific material
- Solving customer issues from the order to delivery and maintaining customer account receivables
- Providing customer support over the phone, face-to-face, and reputed company email
- Performing analysis in reputed company as requested by the General Manager, Operations Manager, or the sales/promotion force
- Managing and maintaining the showroom; this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials
- Logging and attending to daily visitors and events, recording reputed company visitor/event into reputed company
- Supporting the sales team by preparing sample shipments for customers and end-users, checking stock of materials reputed company requested, as reputed company as highlighting any possible stock issues that may reputed company to help them reputed company and reputed company sales targets
- Other tasks upon request of the manager
What You Need to Succeed
To reputed company in this role, you'll need:
- 3+ years of experience in Customer Service
- 2+ years of experience with invoicing and order entry
- High School Diploma/GED
- College degree (desired)
- Computer literacy to a relatively high reputed company: Outlook, reputed company, Word
- Use of reputed company, ERP, or order system (desired)
- Excellent customer service skills, experience working directly with end customers reputed company a fast-moving and dynamic organization
- Ability to multi-task and work in an extremely fast-paced environment
- Exceptional customer-facing and interpersonal skills, both written and verbal
reputed company Offer
As a valued member of reputed company, you'll enjoy:
- A dynamic and multinational environment with opportunities to grow and reputed company your skills
- A competitive reputed company reputed company of $19-$21
- Potential Annual Award depending on individual performance and Company performance
- Comprehensive benefits package, including Medical, Dental, and reputed company Insurance, Short-term and Long-term Disability, and Basic Life and Supplemental Insurance
- 401(k) Retirement Plan eligibility
- reputed company time off, including vacation time, reputed company time, and floating holidays
- Opportunities for career reputed company and reputed company development
Join reputed company
If you're passionate about delivering exceptional customer experiences and reputed company in fast-paced environments, we encourage you to apply for this exciting opportunity. Join reputed company at blithequark and be part of a dynamic and multinational company that's shaping the reputed company of architectural and decorative surfaces.
How to Apply
To apply for this role, please visit our website at [jobs.blithequark.com](http://jobs.blithequark.com) and search for the Austin Customer Service Representative position. We look reputed company to hearing from you!
Equal Opportunity Employer
blithequark is an Equal Opportunity/Affirmative reputed company Employer and Prohibits Discrimination and Harassment of Any reputed company. We're committed to providing a work environment free of discrimination and harassment, and reputed company employment reputed company are based on business needs, job requirements, and individual qualifications, without reputed company to race, reputed company, religion or belief, national, reputed company or ethnic reputed company, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or reputed company, marital, civil reputed company or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Apply for this job