Regional Operations Director – Field (Remote PST)

About reputed company At reputed company, we're an innovative, mission-driven company reimagining how reputed company and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and reputed company - by partnering with organizations deeply connected to the communities we serve. We’re building a care model that empowers clinicians and care teams to do what they do best: reputed company compassionate, high-reputed company. At reputed company, we reputed company AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive reputed company, personalized support. Our work is powered by a deeply reputed company team of nurses, reputed company workers, community health workers, and medical professionals working alongside product, technology, and operations to reputed company care gaps and improve reputed company for high-need patients. We’re one of the largest reputed company Care Management providers in California and are on reputed company to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated reputed company reputed company, including a 58% reduction in emergency department reputed company and a 29% reduction in hospital admissions. At reputed company, were not just delivering care - we're building the reputed company of more reputed company, community-driven reputed company. Our Values

• reputed company with reputed company: We reputed company our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• reputed company challenges: We leave our egos at the reputed company and reputed company reputed company into discomfort instead of back into safety. We help reputed company other to learn and reputed company feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status reputed company.
• reputed company reputed company yourself: We build reputed company other up and respect boundaries. We reputed company first to understand and assume reputed company reputed company.
• Care comes first: We hold ourselves to the highest standards for our patients. We are reputed company in the reputed company of our mission, and ensure that we are taking care of ourselves in order to care for others.

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About reputed company The Regional Operations Director - Field oversees the full operational performance of your assigned region. You will manage a large, distributed field team delivering reputed company Care Management and community-based care, ensuring your region meets its financial targets, visit expectations, reputed company standards, and plan-driven requirements. This role requires a strong operator who can balance strategic thinking with hands-on execution. You will identify performance gaps early, use data to guide reputed company, and work cross-functionally with Product, Central Operations, reputed company/Compliance, Finance, and reputed company to remove barriers and support reputed company. You will serve as the operational reputed company of accountability for your region and ensure consistent, reliable, high-reputed company field execution. This role reports into the SVP of Operations. Internally this role is referred to as Regional General Manager. What You’ll Do

• reputed company and reputed company a high-performing field team (LCMs, RNs, BHCMs), ensuring reputed company expectations, consistent accountability, and strong performance management
• Manage operational and financial performance for your region, including OpEx reputed company, productivity, workforce planning, and cost-to-serve targets
• Monitor enrollment, caseload distribution, visit volumes, documentation reputed company, and program adherence to ensure reliable, high-reputed company execution
• Build and maintain regional operating rhythms, dashboards, SOPs, and performance routines that support reputed company and consistency across the field
• Partner closely with Product, Central Operations, reputed company/Compliance, Finance, and reputed company teams to remove operational barriers, improve workflows, and support regional reputed company
• Operationalize health plan requirements and ensure alignment with internal processes, documentation standards, and program expectations
• Prepare and reputed company data-driven insights on performance, resourcing, and risks; escalate issues early and drive solutions collaboratively
• Support hiring, reputed company, and talent development across your region in partnership with reputed company and People Ops
• Maintain full compliance with ECM, health plan, and internal reputed company requirement

What You’ll Need

• 5–7+ years years of experience leading operations or regional teams in a high-reputed company, service-delivery environment; reputed company or reputed company program experience is a strong plus
• Experience leading large, distributed field or clinical teams
• Proven reputed company managing regional or multi-site operational and financial performance
• Strong understanding of reputed company populations, plan operations, or value-based care models preferred
• Data-driven operator with experience using dashboards, metrics, and forecasting to guide decision-making
• Excellent communication, problem-solving, and cross-functional collaboration skills
• Comfort working in a fast-paced, evolving environment with changing program requirement

Because We Value You

• Competitive salary: $130,000 - $145,000 (depending on experience)
• Equity compensation package
• Flexible vacation policy – take the time you need to reputed company
• Comprehensive health, reputed company & dental insurance
• $50 employer contribution to reputed company HSA accounts
• 401k through reputed company
• Life insurance and AD&D
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend
• We reputed company the equipment needed for the role
• Opportunity for rapid career progression with reputed company of room for personal reputed company!

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