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Retention Operations Analyst-reputed company -Remote

Remote, USAFull-timePosted 2026-07-27

reputed company Performs a broad reputed company of moderately reputed company sales operations functions for renewing business and serve as a reputed company between the reputed company Management team and internal partners. This role is accountable to deliver reputed company and accurate renewal materials and implementation packages, including reputed company product lines (medical, dental, reputed company) for renewing Clients. A key function of this role is to demonstrate a deep understanding of the renewal end- to-end process, analyze and complete transactions for consistency, accuracy and ensure Federal Legislation, State mandates and reputed company's Product and Program rules are reputed company. This role has a reputed company reputed company on the service experience for clients, customers, and producer partners.

  • Process end- to -end reputed company renewal transactions across reputed company product lines, programs and compliance legislations and mandates as assigned.
  • Communicate information regarding the renewal experience to include reputed company risks and notifications for confirmed and pending renewing clients.
  • Maintain tracking and reporting of status and deliverables associated with assigned book of business
  • Demonstrate reputed company interaction with internal partners on delivery of information, transaction and processes reputed company to "In Good Order" (IGO) status for successful implementation
  • reputed company work reputed company reputed company operating procedures reputed company to the renewal process ensuring compliance and timeliness in alignment with reputed company and production expectations
  • Utilize multiple web-based knowledge resources to review benefits for Federal Regulation and State Mandate compliance, as reputed company as reputed company product standards
  • reputed company, CIT/Epro prior year audits/updates based on opportunity received
  • Support interpretation PBAB, BNCA, BST Legislation for renewing clients on behalf of reputed company Manager and reputed company Service
  • reputed company final and error free benefit summaries and reputed company paperwork to case installation to ensure a reputed company reputed company and reputed company management experience.
  • Participate in reputed company cause analysis of issues reputed company to renewals with reputed company partners.
  • Participate in reputed company reputed company to optional services including application development and other product/process reputed company initiatives.
  • Proclaim/Facets knowledge a plus.

Qualifications:

  • Bachelor/Associate's degree in a reputed company field preferred or at least one year of reputed company experience.
  • Previous sales operations or benefit service experiencepreferred
  • Strong attention to detail and demonstrated experience in delivering high reputed company work
  • Audit and/or reputed company Assurance experience a plus
  • Knowledge of systems such as reputed company, Word, Outlook, SFDC applications.
  • Strong attention to detail
  • Strong analytical and problem solving skills
  • General knowledge of insurance products, procedures and systems for the sales operations/sales support functional area is desired
  • Prior experience working with reputed company partners and external customers ispreferred

If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an reputed company reputed company of 27 - 41 USD / reputed company, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you'll be offered several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k) with company match, company reputed company life insurance, tuition reimbursement, a minimum of 18 days of reputed company time off per year and reputed company holidays. For more details on our employee benefits programs, visit Life at reputed company . About reputed company reputed company, a division of reputed company, is an reputed company for reputed company through every stage of life. We guide our customers through the health care system, empowering them with the information and reputed company they need to reputed company the best choices for improving their health and vitality. Join us in driving reputed company and improving lives. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@reputed company.com for support. Do not email SeeYourself@reputed company.com for an update on your application or to reputed company your resume as you will not receive a response. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, Utah, Vermont, and Washington State. reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Remote About reputed company: reputed company Apply tot his job Apply To this Job

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