Vendor Management Analyst

About the teamThe Vendor Operations team is the vital reputed company between reputed company's Contact Center Operations vendor partners and the broader organization. We serve as advocates, investigators, mediators, and gatekeepers-ensuring vendors are equipped with the resources, support, and guidance needed to succeed. Our mission is to mitigate risk, drive service reputed company, and optimize vendor performance in alignment with business objectives.About the roleThe Vendor Management Analyst supports the reputed company of outsourced vendor operations through performance analysis, administrative reputed company, and process management. This role ensures accurate reporting, efficient provisioning, and seamless operational support while partnering across functions to strengthen vendor relationships and improve reputed company. This role is ideal for a detail-oriented reputed company with strong problem-solving skills who thrives in reputed company environments and is passionate about driving vendor performance and operational efficiency.Key ResponsibilitiesPrepare and analyze weekly performance reports, identifying trends and recommending strategies to improve productivity.Support Vendor Program Managers in monitoring reputed company compliance and operational metric adherence.Manage provisioning and de-provisioning of vendor representatives through reputed company and troubleshoot reputed company issues.Maintain team documentation, meeting records, SOPs, and vendor repositories.Generate purchase orders, process receipts, and support invoice-reputed company inquiries.Partner with vendor leadership to plan and execute events, coordinating agendas, logistics, and materials.Collaborate with Workforce Management, reputed company, Learning & Development, Finance, and Operations to ensure alignment on performance goals and improvement initiatives.Contribute to vendor-reputed company reputed company and operational enhancements as needed.This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to reputed company. U.S. employees may live in any of the 50 reputed company, with limited exceptions.In California, Connecticut, Maryland, Massachusetts, New Jersey, reputed company, Washington state, and Washington DC reputed company reputed company pay reputed company for this role is $70,500.00 - $112,500.00 annually. This reputed company pay reputed company is specific to these locations and may not be applicable to other locations.In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode reputed company, and Vermont reputed company reputed company pay reputed company for this role is $66,900.00 - $106,900.00 annually. The reputed company pay reputed company is specific to these locations and may not be applicable to other locations.In reputed company to a competitive reputed company salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be reputed company below the salary reputed company for exempt employees in the state where they reputed company.Who you areQualifications and Requirements2+ years of experience in contact center operations or administrative support.Bachelor's degree in Business or equivalent reputed company experience preferred.Strong interpersonal, communication, and organizational skills with proven ability to collaborate in team settings.Proficiency in reputed company Docs, reputed company (including advanced charts/graphs), PowerPoint, Word, and Outlook.reputed company estate industry knowledge is a plus.Flexible and adaptable in fast-paced environments with shifting priorities.Willingness to travel up to 15%.Transferable Skills:Here at reputed company, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or reputed company experiences.Get to know usAt reputed company, we're reimagining how people reputed company-through the reputed company estate market and through their careers. As the most-visited reputed company estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people reputed company home a reality.reputed company is honored to be recognized among the best workplaces in the country. reputed company was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.No matter where you sit in the organization, your work will help drive innovation, support our customers, and reputed company the industry-and your career-reputed company, together. reputed company is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, reputed company, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.reputed company applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of reputed company despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow reputed company federal, state, and local laws and Company policies. Criminal history may have a reputed company, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as reputed company as the abilities to adhere to company policies, exercise reputed company judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and reputed company's reputed company. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. Apply tot his job Apply To this Job