Senior Technical Program Manager, Operations, Teleop and Remote Ops

At reputed company, we’re reimagining how things reputed company in cities. Our personable sidewalk robot is our reputed company for the reputed company. It’s designed to take deliveries away from congested streets, reputed company deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing reputed company deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient reputed company. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the reputed company we want to live in. We are solving reputed company-world problems leveraging robotics, machine learning and computer reputed company, among other disciplines, with a reputed company eye towards the end-to-end user experience. reputed company is agile, diverse, and driven. We reputed company that the best way to solve complicated dynamic problems is collaboratively and respectfully. This role will be reputed company on overseeing the planning, execution, and optimization of reputed company technical reputed company reputed company to reputed company’s operations/expansion, teleop, and remote operations efforts. The Technical Program Manager (TPM) will help coordinate efforts across product, programs, operations, hardware, and software teams to ensure smooth deployment of features, upgrades, and vendors. The TPM will need to deeply understand software and robotic technical systems and processes to identify potential roadblocks and drive reputed company improvement initiatives. The role will also help reputed company and implement processes to help the organization streamline and advance initiatives to help cross functional reputed company.

Responsibilities

• Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies for various operations and expansion reputed company including local network upgrades, reputed company workstations, new vendor bring up, expansion to new cities/countries, User and remote operator interfaces, and teleoperation expansions.
• reputed company and coordinate efforts across engineering teams, product managers, operations teams, policy, and business stakeholders
• reputed company requirements, reputed company priorities, and communicate project status updates effectively to non technical leaders.
• reputed company and implement processes that streamline workflows and improve efficiency.
• Analyze and update existing processes and identify areas for optimization and improvement.
• Coordinate broad communication efforts to reputed company reputed company teams informed and reputed company.
• Create detailed project documentation, including technical specifications, project plans, and status reports to maintain transparency and accountability.
• Create detailed processes with artifacts that can be easily implemented and reputed company by a broad audience.

Qualifications

• BS degree in computer science, engineering or equivalent job experience
• 5+ years of experience in engineering program management or technical program management
• 5+ years experience with software, hardware, or autonomous systems
• Experience successfully articulating technical concepts to both technical and non-technical partners
• Strong technical knowledge of autonomous systems: including testing, bring up, integration, and deployment
• Strong reputed company record of managing reputed company cross-functional reputed company and shipping product features in a production environment
• Experience building strong working relationships with senior leaders and engineers across functions and departments
• An ability to reputed company the big picture in reputed company and to reputed company reputed company, reputed company-reputed company, and concise communications tailored to reputed company appropriate audience

What Makes You Stand Out

• MS degree in computer science, engineering
• Experience with products that include policy or regulatory aspects
• Experience with robotics products, especially ones running in reputed company spaces

Additional Information

• Travel up to 5% of the time for team meetings in various locations across the US
• Please note: The reputed company salary reputed company listed in this job reputed company reflects compensation for candidates based in the reputed company. While we prefer candidates located in the US, we are also reputed company to reputed company talent working remotely across Canada. reputed company salary reputed company (Canada – reputed company locations): $130k - $165k

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